Comfort Suites Concord Mills

2.5 star property

Photo gallery for Comfort Suites Concord Mills

In-room safe, desk, laptop workspace, blackout curtains
Free daily buffet breakfast
Indoor pool
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Gym
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7800 Gateway Lane NW, Concord, NC, 28027
  • Great Wolf Lodge Water Park
    ‪14 min walk‬
  • Concord Mills
    ‪17 min walk‬
  • Charlotte Motor Speedway
    ‪4 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪23 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, Multiple Beds, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Concord

With a stay at Comfort Suites Concord Mills, you'll be centrally located in Concord, within a 5-minute drive of Charlotte Motor Speedway and Concord Mills. .This hotel is 0.7 mi (1.2 km) from Great Wolf Lodge Water Park and 5.8 mi (9.3 km) from University of North Carolina at Charlotte.

What's nearby

  • Great Wolf Lodge Water Park - 14 min walk - 1.2 km
  • Concord Mills - 17 min walk - 1.5 km
  • Charlotte Motor Speedway - 4 min drive - 3.9 km
  • Hendrick Motorsports Complex - 4 min drive - 2.0 km
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive - 2.6 km

Getting around

  • McCullough Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬2 min walk
  • ‪Burger King - ‬3 min drive

About this property

Comfort Suites Concord Mills

Hotel with free breakfast, near Great Wolf Lodge Water Park
Comfort Suites Concord Mills offers 84 accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Comfort Suites Concord Mills. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekdays 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 86

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Comfort Suites Concord Mills Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1008 reviews
Rating 8 - Good. 311 out of 1008 reviews
Rating 6 - Okay. 107 out of 1008 reviews
Rating 4 - Poor. 49 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice.
Stayed 1 night in Nov 2024

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Iffy stay
The beds were smaller than queen when I booked a room for two queen beds. There was cockroaches in the microwave and toilet clogged with just one use.
Stayed 5 nights in Nov 2024

10/10 Excellent

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Dana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Rachel

Stayed 3 nights in Nov 2024

8/10 Good

Rich

Liked: Staff & service, amenities
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and helpful. The room was very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peggy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

They need to have a tv channel guide in the room, and you hear some road noise.
Stayed 1 night in Nov 2024

8/10 Good

Shanique

Stayed 1 night in Nov 2024

6/10 Okay

Sharon

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 4 nights in Oct 2024

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Lisa

Travelled with family
The room was ok worn and grout in bathroom coming off. The worst was the pool there was peeling paint green mold/ mildew and a lot of debris on the pool deck. If you are going to use the pool it's a hard no. Breakfast was ok all the oranges were spoiled and the staff didn't wipe tables between guests so pretty dirty. The lady who checked us in was unpleasant don't think she liked her job
Stayed 1 night in Nov 2024

10/10 Excellent

Beulah

Liked: Staff & service
Good
Stayed 1 night in Nov 2024

2/10 Terrible

Bridgette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor hotel
The place was really bad I got 1 room and it stinked the guy game me a air freshener witch made it worse he gave me another room that room had a lot of stink bugs the tub was nasty bed stink towels where nasty dirty the curtain was all dirty with stain carpet disgusting the sofa was nasty I had to put my blanket over it so I can seat on it room was not worth the price I even checked out at 4am couldn't lay on that bed .not a happy customer here I won't be going back
Stayed 1 night in Nov 2024

10/10 Excellent

Debbie

Travelled with family and small children
Liked: Amenities
Loved this property very close to so many restaurants and a large mall.
Stayed 5 nights in Jul 2024

10/10 Excellent

Brandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

10/10 Excellent

Gene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the location of the property. We had one little problem with lighting but the front desk took care of the problem.
Stayed 3 nights in Oct 2024

10/10 Excellent

LARRY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A VERY GOOD PLACE TO STAY
Stayed 2 nights in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.
Our stay was quite nice. Clean and safe area . Food choices and entertainment close. Beds and rooms were very comfortable. Housekeeping even made my son’s bed added his blanket pillow and stuffy to it . Breakfast was good and hot. One elevator was only working half the time. That was the only con. Even had guest laundry so I could keep up on laundry!
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024