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Comfort Suites Northlake

2.5 star property

Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pool
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    ‪3 min drive‬
  • University of North Carolina at Charlotte
    ‪10 min drive‬
  • Spectrum Center
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Charlotte

With a stay at Comfort Suites Northlake in Charlotte (North Lake), you'll be a 3-minute drive from Northlake Mall and 9 minutes from Birkdale Village. .This hotel is 7.7 mi (12.4 km) from University of North Carolina at Charlotte and 9.7 mi (15.7 km) from Lake Norman.

What's nearby

  • Northlake Mall - 3 min drive - 2.1 km
  • University of North Carolina at Charlotte - 10 min drive - 12.5 km
  • Spectrum Center - 12 min drive - 16.1 km
  • Bank of America Stadium - 12 min drive - 16.3 km
  • Concord Mills - 14 min drive - 15.5 km

Getting around

  • McCullough Station - 10 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 17 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - ‬3 min drive
  • ‪Hickory Tavern - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Azteca Mexican Restaurant - ‬3 min walk
  • ‪Panera Bread - ‬3 min drive

About this property

Comfort Suites Northlake

Hotel with free breakfast, near Northlake Mall
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer refrigerators, microwaves, and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 104 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
You can enjoy a meal at Bob Evans serving the guests of Comfort Suites Northlake, or stop in at the snack bar/deli. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 750 square feet (68 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Bob Evans - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from June 01 to September 02
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 474 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 72 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cyel

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was great, and Charlotte the breakfast attendant was awesome as well! The bathroom in our room could’ve used a little more cleaning and the hallway smelled strong of smoke, but otherwise was a great stay
Stayed 1 night in Jan 2025

10/10 Excellent

Kelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was amazing
Stayed 1 night in Jan 2025

10/10 Excellent

jenai

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Dec 2024

6/10 Okay

Abraham

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Jaquez

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Room comfort

Pretty average, wouldn’t stay here again

Front desk workers were not attentive. Room phone didn’t work and mentioned this to front desk, issue wasn’t addressed. Breakfast food wasn’t restocked and had moldy bagels. Also if you have a nut allergy be prepared not to eat the waffles, had banana nut waffle mix with original waffle mix and used same machine. Long term residents were loud and unsupervised children running everywhere.
Stayed 4 nights in Dec 2024

10/10 Excellent

Walter

Stayed 1 night in Dec 2024

4/10 Poor

Megan

Travelled with family
Disliked: Cleanliness, property conditions & facilities

I smell smoke

This hotel smells awful. There is a pervasive stale smoke smell everywhere on the floor we were staying. It smells like tobacco and other recreational smoke. The pillows have an odor every time they are moved. It makes the whole place feel less clean. It also gives a strange vibe at check in when there is a long list of zip codes you may not come from.
Stayed 1 night in Dec 2024

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here, staff is super duper sweet, super friendly, hotel is nice and clean everyone is very welcoming, plenty of outlets love that. Lots of smiles and just overall a good vibe
Stayed 2 nights in Dec 2024

8/10 Good

Denisse

Stayed 2 nights in Dec 2024

4/10 Poor

mahfuza

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

SEENA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ashley, Ellsworth

Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Travelled with family
overall a amazing hotel! breakfast, clean rooms and in a great location
Stayed 1 night in Dec 2024

8/10 Good

Silvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent accommodations

Good service, clean, comfortable bed. Internet slow and intermittent. The mall it’s nearby but not really walking distance
Stayed 1 night in Dec 2024

4/10 Poor

Julisa, Lake Hiawatha

Business traveller, Travelled with partner
Disliked: Cleanliness
The property was average overall but I rated it low in cleanliness due to there being a bug in the room. In addition, the bathroom fan seemed like it was broken and was really loud with a strange sound.
Stayed 1 night in Dec 2024

2/10 Terrible

Noah

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BUGS
Stayed 1 night in Dec 2024

8/10 Good

Kelyne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I still didn't get my security deposit back but other than that it was okay
Stayed 1 night in Dec 2024

10/10 Excellent

Brayan Meza, Raleigh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful, the premises were clean as well as the room.
Stayed 2 nights in Dec 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything about this stay was good

Everything about this stay was good for the money spent and the location needed
Stayed 6 nights in Nov 2024

4/10 Poor

Krzysztof

Stayed 1 night in Nov 2024

4/10 Poor

Charnese

Stayed 2 nights in Oct 2024

8/10 Good

David

Stayed 1 night in Nov 2024

4/10 Poor

Summer

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too loud
Stayed 1 night in Nov 2024

6/10 Okay

Decosha

Travelled with family
Disliked: Staff & service, property conditions & facilities
Upon arrival I was informed of a new policy where due to living in the area, I am required to pay $250 refundable deposit. Paid it, was checked into the wrong room layout. Missing sofa bed. Staff quickly found a proper room, and the stay forward was nice and relaxing. Could use more meat options for breakfast but otherwise nice complimentary breakfast.
Stayed 1 night in Nov 2024