6/10 Okay
Topl
Travelled with family, Travelled with partner
21 Jan 2025
Liked: Cleanliness, staff & service
Rooms were extremely warm due to the room facing the afternoon sun. Aircon bately worked efficiently for the room size. Went and bought a fan from Myers store so we could sleep comfortably.
Had bistro meals were great and plentiful for dinners.
Had issue when wife and daughter walked back to room and were stopped and told to walk around in the excessive heat that evening by stsff. Unacceptable. They were not stopping in the gaming area, just walking through to access the room. Daughter was 13, accompanied by wife and just walking through...
If this is an issue, then doors should be closed off and or monitored by security or staff. Had we known this was a problem then we would of left and asked for refund on first night. Such an inconvenience and in hot temperatures was not liked.
Albeit another direct route to the rooms must be provided without accessing the gaming area. This could be a big issue if a family with young childres are staying, or in event of bad weather
Topl
Stayed 2 nights in Jan 2025