Courtyard by Marriott Charlotte City Center

3.0 star property

Photo gallery for Courtyard by Marriott Charlotte City Center

Exterior
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Breakfast and dinner served
Daily to-go breakfast for a fee
Room, 2 Queen Beds, Non Smoking, Courtyard View | Courtyard view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping
  • Pool
  • 24/7 front desk

Explore the area

Map
237 S Tryon St, Charlotte, NC, 28202
  • Charlotte City Center Visitor Info Center
    ‪2 min walk‬
  • Queen City Quarter
    ‪3 min walk‬
  • Bank of America Corporate Center
    ‪3 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View, Corner

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 55.0 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 55.0 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

  • 70.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Accessible, Tub)

  • 34.4 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

  • 34.4 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

A stay at Courtyard by Marriott Charlotte City Center places you in the heart of Charlotte, within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. .This hotel is 0.3 mi (0.5 km) from Charlotte Convention Center and 0.6 mi (0.9 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 3 min walk
  • Charlotte Convention Center - 6 min walk
  • Spectrum Center - 9 min walk
  • NASCAR Hall of Fame - 9 min walk
  • Bank of America Stadium - 11 min walk

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 8 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Latta Arcade - ‬2 min walk
  • ‪Ink N Ivy - ‬3 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪La Belle Helene - ‬1 min walk
  • ‪Johnny Burrito - ‬2 min walk

About this property

Courtyard by Marriott Charlotte City Center

Hotel with a 24-hour fitness center, a short walk to Spectrum Center
Courtyard by Marriott Charlotte City Center offers 181 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 181 guestrooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at The Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2196 square feet (204 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Local area shuttle

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 5-15 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • The Bistro

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge (on request)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (2196 square feet)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge (on request)

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center
Courtyard Marriott Hotel Charlotte City Center
Marriott Charlotte City Center
Marriott Charlotte City Center Courtyard
Marriott Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center Hotel
Charlotte Courtyard
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard by Marriott Charlotte City Center Hotel
Courtyard by Marriott Charlotte City Center Charlotte
Courtyard by Marriott Charlotte City Center Hotel Charlotte

Courtyard by Marriott Charlotte City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 484 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at the Charlotte Courtyard by Marriott for a Carolina Panthers football game. The front desk staff was extremely helpful, as we do not know our way around Charlotte. Stephanie and Kesha’s were especially helpful in walking directions and hotel particulars. Although the breakfast price was not included in the room price, the Bistro service was excellent and worth the $25 price. 2 eggs overnight, 3 pieces bacon, fruit/potatoes and toast. Especially Miss Stephanie and Teresa in the Bistro.
Stayed 1 night in Nov 2024

2/10 Terrible

GANESHA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor maintenance of Bed, got back Pain
Bed was pathetic and very old bed. It appears it is used for several years. When I reported this, simply said all rooms are booked and did not attempt to correct. By morning, wife and I had back pain.
Stayed 1 night in Nov 2024

8/10 Good

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That parking lot is very confusing
Stayed 1 night in Nov 2024

10/10 Excellent

Zachary, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lillie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and convenient.
Stayed 1 night in Nov 2024

2/10 Terrible

Essence

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property rooms are unclean.
Stayed 1 night in Nov 2024

10/10 Excellent

Tomas

Stayed 1 night in Oct 2024

2/10 Terrible

Ryan

Liked: Cleanliness
Experience was subpar at best. TRUCK OWNERS BEWARE! If you have a truck and plan to park at the garage attached to the hotel (which they do not own and have no surveillance or security in) YOUR TRUCK WILL BE BROKEN INTO! Trucks are targeted for firearms and tools per Charlotte PD. Hotel denies liability and you will be on your own.
Stayed 1 night in Nov 2024

6/10 Okay

Yonas

Disliked: Staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Marvin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

CHRISTIAN

Stayed 1 night in Oct 2024

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you want to be in the heart of Charlotte! Convenient to many attractions!
Stayed 1 night in Nov 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for downtown events
Stayed 1 night in Oct 2024

8/10 Good

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Nice
Stayed 1 night in Oct 2024

2/10 Terrible

Monique

Stayed 1 night in Oct 2024

10/10 Excellent

marcia

Nice and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay
Stayed 1 night in Oct 2024

8/10 Good

Yuyan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Beverly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel appears nice from outside and has a beautiful lobby, however, inside the room has an odor almost like there’s dampness and the bed was awful. The pillows were flat and the mattress was very, very hard and uncomfortable. The price I paid for convenience certainly wasn’t worth the accommodations. I’m very disappointed.
Stayed 1 night in Oct 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stadium adjacent.
Stayed 1 night in Oct 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

adam

Travelled with family
Liked: Staff & service, property conditions & facilities
Might stay again
1st room toilet squealed all the time and the room has a funky smelled. We were moved to a different. Room was sort of small
Stayed 2 nights in Oct 2024

6/10 Okay

Megan

Liked: Staff & service
The front desk staff were awesome. Very kind and helpful. The hotel and rooms were outdated and underwhelming for the price. I wouldn’t stay again. I’d go to the other Marriott downtown and pay a little more. I don’t plan on another stay here but cheers to the awesome staff!
Stayed 2 nights in Oct 2024

8/10 Good

Christine, Land o lakes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, I’m very happy with our choice to stay here. It seemed to be in the heart of everything. Anywhere we wanted to go was within a couple of blocks of the hotel. We did not feel unsafe at any point. Only thing that we weren’t a fan of is that they do cleaning every 2-3 days. We weren’t sure which because an email says 2 days, then a sign says 3 and then we had the cleaning done on day 2 but on day 3 while in our room they also tried to come and didn’t announce they were housekeeping, just tapped and started to come in. The only us good thing, the room was extremely humid even though we kept the AC on the whole time and our clothes were getting moist, and the last night we were here our allergies started to be messed up while in the room.
Stayed 4 nights in Oct 2024