Courtyard by Marriott Charlotte City Center

3.0 star property

Photo gallery for Courtyard by Marriott Charlotte City Center

Exterior
Daily to-go breakfast for a fee
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Room, 2 Queen Beds, Non Smoking, Courtyard View | Courtyard view
Breakfast and dinner served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
237 S Tryon St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪6 min walk‬
  • Spectrum Center
    ‪9 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 28.0 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, City View, Corner

  • 71 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Hearing Accessible)

  • 55.0 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Corner (Hearing Accessible)

  • 70.6 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Accessible, Tub)

  • 34.4 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking, Courtyard View

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Courtyard View (Mobility/Hearing Access, Roll-In Shwr)

  • 34.4 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Charlotte

A stay at Courtyard by Marriott Charlotte City Center places you in the heart of Charlotte, within a 10-minute walk of Spectrum Center and NASCAR Hall of Fame. .This hotel is 0.3 mi (0.5 km) from Charlotte Convention Center and 0.6 mi (0.9 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 3 min walk - 0.3 km
  • Charlotte Convention Center - 6 min walk - 0.6 km
  • Spectrum Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Bank of America Stadium - 11 min walk - 1.0 km

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 8 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive

Restaurants

  • ‪Latta Arcade - ‬2 min walk
  • ‪Ink N Ivy - ‬3 min walk
  • ‪Tupelo Honey - ‬4 min walk
  • ‪La Belle Helene - ‬1 min walk
  • ‪Johnny Burrito - ‬2 min walk

About this property

Courtyard by Marriott Charlotte City Center

Hotel with a 24-hour fitness center, a short walk to Spectrum Center
Courtyard by Marriott Charlotte City Center offers 181 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at The Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). To-go breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Charlotte? This hotel has 2196 square feet (204 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This bistro serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Area shuttle
  • Parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Breakfast to-go available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,196 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in hallways (86 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 5 to 15 per person
  • Self parking fee: USD 30 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center
Courtyard Marriott Hotel Charlotte City Center
Marriott Charlotte City Center
Marriott Charlotte City Center Courtyard
Marriott Courtyard Charlotte City Center
Courtyard Marriott Charlotte City Center Hotel
Charlotte Courtyard
Courtyard By Marriott Charlotte City Hotel Charlotte
Courtyard by Marriott Charlotte City Center Hotel
Courtyard by Marriott Charlotte City Center Charlotte
Courtyard by Marriott Charlotte City Center Hotel Charlotte

Courtyard by Marriott Charlotte City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 519 out of 1085 reviews
Rating 8 - Good. 332 out of 1085 reviews
Rating 6 - Okay. 115 out of 1085 reviews
Rating 4 - Poor. 58 out of 1085 reviews
Rating 2 - Terrible. 61 out of 1085 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Beds are terrible! My back aches! many complaints!
The beds were horrendous. Got back late from a night out and sunk into a worn out mattress that sloped to the center. I slept on better in summer camp. I complained in the morning and was told they know and get a lot of complaints. Geez, no advance warning? I asked if they were full last night as was told no. But then why…?? There are new beds due in May… it’s hard to believe it takes Marriott 6 months to improve beds “they often get complaints about”…what’s more important than the bed at a hotel???
Stayed 1 night in Dec 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for a Panther football game. Was very convenient and met our needs.
Stayed 3 nights in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Erik

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Les

Stayed 1 night in Dec 2024

8/10 Good

Stephanie

Travelled with family
Liked: Staff & service, room comfort
Good stay
Our stay was good. The front staff was great .As far as the room, there was a musty smell in the room, like the carpet needed a thorough cleaning.
Stayed 2 nights in Dec 2024

8/10 Good

Lissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
had to pay 30 a day for parking. homeless person right out side of hotel
Stayed 2 nights in Dec 2024

4/10 Poor

Zanbresha

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was good except my tv in my room did not work, I called 3 times to get it fixed and the last result was switching rooms but I had already unpacked everything and didn’t feel like packing everything back up. So no television was available and that was a HUGE issue for me.
Stayed 1 night in Dec 2024

10/10 Excellent

Amichia

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 1 night in Dec 2024

4/10 Poor

Lorena

Stayed 2 nights in Dec 2024

10/10 Excellent

Kashay

Stayed 2 nights in Nov 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely come back!
Stayed 1 night in Dec 2024

8/10 Good

kathryn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

gina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We were very disappointed in our stay at the hotel. The hotel was under construction, although the noise we heard all night was from cars drag racing on the street. During the night a light fell from the ceiling in our room. Also, our refrigerator did not work.
Stayed 1 night in Dec 2024

10/10 Excellent

Travis, Rock Hill

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay
Stayed 1 night in Dec 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Stacy

Disliked: Cleanliness, property conditions & facilities
Convenient.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kashfaa

Stayed 1 night in Nov 2024

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived at the Charlotte Courtyard by Marriott for a Carolina Panthers football game. The front desk staff was extremely helpful, as we do not know our way around Charlotte. Stephanie and Kesha’s were especially helpful in walking directions and hotel particulars. Although the breakfast price was not included in the room price, the Bistro service was excellent and worth the $25 price. 2 eggs overnight, 3 pieces bacon, fruit/potatoes and toast. Especially Miss Stephanie and Teresa in the Bistro.
Stayed 1 night in Nov 2024

2/10 Terrible

GANESHA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor maintenance of Bed, got back Pain
Bed was pathetic and very old bed. It appears it is used for several years. When I reported this, simply said all rooms are booked and did not attempt to correct. By morning, wife and I had back pain.
Stayed 1 night in Nov 2024

8/10 Good

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That parking lot is very confusing
Stayed 1 night in Nov 2024

10/10 Excellent

Zachary, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Lillie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very safe and convenient.
Stayed 1 night in Nov 2024

2/10 Terrible

Essence

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property rooms are unclean.
Stayed 1 night in Nov 2024