Hilo Reeds Bay Hotel

2.0 star property

Photo gallery for Hilo Reeds Bay Hotel

View from property
Lobby sitting area
View from property
Lobby
Deluxe Studio (1 King Bed) | Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
175 Banyan Drive, Hilo, HI, 96720
  • Naniloa Country Club
    ‪4 min walk‬
  • Liliuokalani Park and Gardens
    ‪10 min walk‬
  • Coconut Island Park
    ‪10 min walk‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪7 min drive‬

Room options

Standard Studio (2 Double Beds)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Standard Studio (1 King Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Studio (1 King Bed)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 2 Double Beds, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Hilo

Located in Hilo (Keaukaha), Hilo Reeds Bay Hotel is within a 5-minute drive of Coconut Island Park and Hilo Shopping Center. .This beach hotel is 1.9 mi (3.1 km) from Hilo Farmers Market and 2 mi (3.2 km) from Port of Hilo.

What's nearby

  • Coconut Island Park - 10 min walk
  • Hilo Shopping Center - 3 min drive
  • Hilo Farmers Market - 4 min drive
  • University of Hawaii at Hilo - 4 min drive
  • Port of Hilo - 6 min drive

Getting around

  • Hilo Intl. Airport (ITO) - 7 min drive

Restaurants

  • ‪Ken's House Of Pancakes - ‬8 min walk
  • ‪Don's Grill - ‬3 min drive
  • ‪Hawaiian Style Cafe Hilo - ‬3 min drive
  • ‪Ocean Front Kitchen - ‬15 min walk
  • ‪Waioli Lounge - ‬5 min walk

About this property

Hilo Reeds Bay Hotel

Beach fun in outdoor pool, near Coconut Island Park
Hilo Reeds Bay Hotel offers 50 accommodations with coffee/tea makers and hair dryers. Kitchenettes offer refrigerators, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 guestrooms, featuring kitchenettes with refrigerators and microwaves. 32-inch flat-screen televisions are provided, with cable programming available. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and luggage storage.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Things to do

  • Outdoor pool

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in public areas
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bed sheets
  • Ceiling fan
  • Fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Fridge

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - W20358722
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The guestrooms at this hotel are not accessible to wheelchairs at this time.

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 9:00 AM to 7:00 PM
Alcohol is not served or permitted at this property

Property is also known as

Hilo Reeds Bay Hotel
Reeds Bay Hotel
Hilo Reeds Bay
Reeds Bay
Hilo Reeds Bay Hotel Hawaii
Hilo Reeds Bay Hotel Hilo
Hilo Reeds Bay Hotel Hotel
Hilo Reeds Bay Hotel Hotel Hilo

Hilo Reeds Bay Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 367 out of 1010 reviews
Rating 8 - Good. 355 out of 1010 reviews
Rating 6 - Okay. 166 out of 1010 reviews
Rating 4 - Poor. 67 out of 1010 reviews
Rating 2 - Terrible. 55 out of 1010 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet the only noise at night was waves banging against the shore or the light rain. I did late night walking and no one bothered me. Downtown Hilo takes me 30 minutes to get there on foot- I walk fast. There’s a bus but it didn’t run often. Right now the bus fare is free . All that is going to change come 2025. So be aware.
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

6/10 Okay

Christian

Disliked: Cleanliness
Passable
Stayed 2 nights in Nov 2024

10/10 Excellent

Wei, HACIENDA HEIGHTS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC needed at all
Stayed 5 nights in Nov 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This was my 3rd stay at this property. We use it as a low cost crash pad when visiting Hilo. Do not expect any fancy services, or even an elevator. But you get a clean room with wonderful staff, who closely monitor the safely of the property.
Stayed 5 nights in Nov 2024

8/10 Good

Louisa

Relaxing stay
Pleasantly surprised by this location. Nice view over the bay.
Stayed 3 nights in Nov 2024

6/10 Okay

Marjory

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
When we arrived we were told that they had taken payment from my credit card. I told them that I had paid Expedia but they insisted that they were entitled to take the payment from my card. Hopefully I have not paid twice.
Stayed 1 night in Nov 2024

8/10 Good

Tisha Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Suhui

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. We got a recently renovated room with a kitchenette which was great. This place is not new and it’s not fancy. But we don’t need that. It felt like home. And I must repeat: the staff was wonderful.
Stayed 3 nights in Nov 2024

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We check in late night 8pm. Staff are friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Tim

Disliked: Property conditions & facilities
Just ok
Just ok
Stayed 3 nights in Nov 2024

10/10 Excellent

Tate Sanderson Music

Stayed 7 nights in Oct 2024

8/10 Good

Nancy, North Vancouver

Liked: Cleanliness, staff & service
The staff there were extremely friendly, very helpful. For instance, a young man helped us carry up eight heavy suitcases up the stairs. This is because there is no elevator in this building. The room was clean. The building is in dire need of a update or renovation.
Stayed 2 nights in Nov 2024

6/10 Okay

pam

Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area, great bay views from our room, friendly staff and close to restaurants and the downtown area
Stayed 6 nights in Oct 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
A great, clean, functional room in great location. Has small kitchenette in the room which was great and the bed was so comfortable. There is no lift or air-con but not needed, the fans and ocean breeze were perfect. Awesome location with fantastic views, and the staff were so helpful and friendly. Will be back!!
Stayed 6 nights in Oct 2024

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service
Older hotel. Could use remodeling but this is a budget hotel. No air but our room was within feet of the water and we got a very nice breeze.. No beach but nice view. Our room was large. Bedding and linens smelled fresh and clean. Fine if you're on a budget.
Stayed 1 night in Oct 2024

10/10 Excellent

Olga

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet place, friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Excellent budget hotel near downtown. Nothing fancy or extra but clean and comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Travis

Stayed 4 nights in Oct 2024

10/10 Excellent

John, Wenatchee

Liked: Cleanliness, staff & service, property conditions & facilities
Great location outside of downtown area. Less traffic and ample parking. Very clean and safe. Friendly staff. An older building that could use some upgrades, like A/C and an elevator. Some of room furniture was pretty worn. Overall, very good.
Stayed 4 nights in Oct 2024

6/10 Okay

AUGUST

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was excellent, very personable.
Stayed 1 night in Oct 2024