See all properties
Save

HYATT house Charlotte/Center City

3.0 star property

Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, down duvets, pillow-top beds, desk
Exterior
Meeting facility
Designer toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 Bedroom, King Suite

Premium bedding, down duvets, pillow-top beds, desk

1 Bedroom, King Suite

9.2 out of 10
Wonderful
(25 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(170 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(17 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Bedroom, Accessible Bathtub (King)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 Bedroom, Accessible Bathtub (King)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Banquet hall
SpringHill Suites Charlotte City Center
Uptown Charlotte
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 1,264 reviews
The price is NZ$282
includes taxes & fees
26 May - 27 May
SpringHill Suites Charlotte City Center

About the area

Charlotte

With a stay at HYATT house Charlotte/Center City, you'll be centrally located in Charlotte, steps from Spectrum Center and 7 minutes by foot from Charlotte Convention Center. .This hotel is 0.4 mi (0.6 km) from NASCAR Hall of Fame and 0.9 mi (1.5 km) from Bank of America Stadium.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 km
  • Queen City Quarter - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 7 min walk - 0.7 km
  • Charlotte Convention Center - 8 min walk - 0.7 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪The Public House - ‬5 min walk
  • ‪Flight Deck - ‬4 min walk

About this property

HYATT house Charlotte/Center City

HYATT house Charlotte/Center City offers 163 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 163 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment. Partially open bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2183 square feet (203 square meters) of space consisting of conference space and meeting rooms.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 50 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house

HYATT house Charlotte/Center City

HYATT house Hotel Charlotte/Center City

HYATT house Charlotte/Center City Hotel

HYATT house Charlotte/Center Hotel

HYATT house Charlotte/Center

HYATT house CharlotteCenter

HYATT house Charlotte/Center City Hotel

HYATT house Charlotte/Center City Charlotte

HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1020 out of 1627 reviews
Rating 8 - Good. 327 out of 1627 reviews
Rating 6 - Okay. 146 out of 1627 reviews
Rating 4 - Poor. 70 out of 1627 reviews
Rating 2 - Terrible. 64 out of 1627 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really inviting. The bartender we had last night I wish I could remember her name. She was amazing! We had drinks & snacks before the game & came back & had them again. Bar specials were perfect pricing. The rooms were clean & nice. The valet parking was very appreciative! Had a great time!
Stayed 1 night in Feb 2026

10/10 Excellent

Santigo

Stayed 1 night in Feb 2026

6/10 Okay

Kaliah

Stayed 1 night in Feb 2026

8/10 Good

Nicholas

Stayed 2 nights in Jan 2026

10/10 Excellent

victoria A.

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious. Onsite staff and valet were friendly.
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Completely enjoyed my stay at this hotel. Room was clean and customer service was excellent. I would recommend this Hotel to anyone.
Stayed 3 nights in Feb 2026

10/10 Excellent

Tonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean we had a suite very nice, complementary breakfast in the morning was great walking distance to the spectrum center and Carolina theater. Very nice location very nice hotel.
Stayed 1 night in Feb 2026

10/10 Excellent

Maoc

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was excellent
Stayed 1 night in Feb 2026

10/10 Excellent

Khiry

Stayed 2 nights in Feb 2026

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, amenities
10/10
Stayed 2 nights in Feb 2026

8/10 Good

Kelly

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I’ll start with the good news. Staff was excellent. Darius at the front desk was the best welcome I’ve had in Charlotte. I didn’t catch her name but the bartender was excellent as well. I stayed in room 1606 and it was very clean and very accommodating with a full fridge, stovetop and sink. Unfortunately, when I returned to my room from a night out, my door was unlatched (maybe faulty door latch?) Made me feel weird since I remembered making sure it was shut before leaving (and DND tag was on door handle). After a thorough check of the room, I lied down and the AC struggled to cool the room, making it hard for me to fall asleep. If I had called downstairs I’m sure the great staff would have made their best efforts to remedy the situation but it was late and I just dealt with it. Only mentioning issues here so the next guests won’t have the same problems. The only other thing I would mention is that there is no self-parking -you have to valet and I found it on the steep side ($55 before tip). As a consumer, I believe if the Hilton charged less, it would encourage more tips for the drivers.
Stayed 1 night in Feb 2026

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities
I was in town for concert at the Blumenthal Center and the Hyatt House was an easy walk to that venue; it's even closer to the Spectrum, which is right next door. And there are tons of bars and restaurants also within easy walking distance. So, it was ideal to be able to valet park my car (though a bit pricey!) and not have to worry about driving. Hotel staff were all remarkably friendly and helpful. My room was perfectly clean and quiet, and the hotel bar was perfect for drinks and light fare. Highly recommend.
Stayed 1 night in Feb 2026

10/10 Excellent

Maria Cristina

Stayed 1 night in Feb 2026

8/10 Good

Deneshia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From check in toncheck out thw staff was excellent
Stayed 3 nights in Jan 2026

8/10 Good

Pam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful also the breakfast was better than expected.
Stayed 1 night in Feb 2026

10/10 Excellent

Boris

Stayed 1 night in Feb 2026

10/10 Excellent

Christie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, friendly staff, great location.
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Feb 2026

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Room was clean. Staff was very accommodating
Stayed 1 night in Feb 2026

10/10 Excellent

Kayla

Stayed 1 night in Feb 2026

10/10 Excellent

Jhenny

Liked: Cleanliness, staff & service, amenities
Excellent hotel very clean and the staff super friendly. I really enjoyed our stay.
Stayed 1 night in Feb 2026

10/10 Excellent

Evelyn

Stayed 1 night in Feb 2026

2/10 Terrible

Bradley

Winter storm came and I couldn’t get there. Was told to check in via phone and come next day if able and if not a refund would be issued. Couldn’t get there again. Was told to contact expedia for refund. Expedia said they would contact hotel. Hotel said no. Im out $500 after doing what they said to do.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Nancy

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Staff was exceptional and the proximity to the Spectrum Center couldn't have been better!
Stayed 1 night in Jan 2026