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HYATT house Charlotte/Center City

3.0 star property

Photo gallery for HYATT house Charlotte/Center City

Exterior
Bar (on property)
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Premium bedding, down duvets, pillow-top beds, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
435 E Trade Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, NASCAR Hall of Fame
    ‪7 min walk‬
  • Place, Charlotte Convention Center
    ‪8 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for 1 Bedroom, King Suite

Premium bedding, down duvets, pillow-top beds, desk

1 Bedroom, King Suite

9.2 out of 10
Wonderful
(25 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(165 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(55 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(9 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed with Sofa bed (High Floor)

8.8 out of 10
Excellent
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Designer toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(12 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Bedroom, Accessible Bathtub (King)

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 Bedroom, Accessible Bathtub (King)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, pillow-top beds, desk

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Charlotte

With a stay at HYATT house Charlotte/Center City, you'll be centrally located in Charlotte, steps from Spectrum Center and 7 minutes by foot from Charlotte Convention Center. .This hotel is 0.4 mi (0.6 km) from NASCAR Hall of Fame and 0.9 mi (1.5 km) from Bank of America Stadium.

What's nearby

  • Spectrum Center - 1 min walk - 0.1 km
  • Queen City Quarter - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 7 min walk - 0.7 km
  • Charlotte Convention Center - 8 min walk - 0.7 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪The Public House - ‬5 min walk
  • ‪Flight Deck - ‬4 min walk

About this property

HYATT house Charlotte/Center City

HYATT house Charlotte/Center City offers 163 accommodations with coffee/tea makers and designer toiletries. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 163 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment. Partially open bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2183 square feet (203 square meters) of space consisting of conference space and meeting rooms.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 50 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 50 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1010 out of 1615 reviews
Rating 8 - Good. 327 out of 1615 reviews
Rating 6 - Okay. 144 out of 1615 reviews
Rating 4 - Poor. 71 out of 1615 reviews
Rating 2 - Terrible. 63 out of 1615 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Lynsey

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2026

6/10 Okay

Andrew

Travelled with group
The hotel is okay, it has good location in regards being close to everything however the parking situation is wild to me and it’s valet only. Very difficult for newcomers to know where to go when arriving in personal vehicle. Staff was alright I guess, weren’t very welcoming just kinda there doing their job. Breakfast was average. I’d give this place 3 stars only cause of location. Just my personal experience!
Stayed 1 night in Jan 2026

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, amenities
It’s a great hotel, friendly staff very helpful
Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 1 night in Jan 2026

10/10 Excellent

Ana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby employees was really nice
Stayed 3 nights in Jan 2026

10/10 Excellent

Dexter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Joey

Stayed 1 night in Oct 2025

10/10 Excellent

Donell

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

8/10 Good

Jimmy

Stayed 1 night in Dec 2025

10/10 Excellent

Irais, Raleigh

Stayed 2 nights in Nov 2025

6/10 Okay

Anthony

Darius was extremely
Stayed 1 night in Dec 2025

10/10 Excellent

Yudelkis

Stayed 1 night in Dec 2025

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Staff was super friendly and the hotel was super clean and inviting
Stayed 2 nights in Dec 2025

8/10 Good

David

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

10/10 Excellent

vikram

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Dec 2025

6/10 Okay

Egor

The stay overall was a Ok. Three big downs were: Advertised price for parking was $42 here in Expedia, but in fact it is $50-55. The bar lounge was closed. Christmas or not it should be open in a hotel, especially like Hyatt. The pool was absolutely freezing, heating did not work. But the price was the same as everything works. Room was clean, good bed, good pillows.
Stayed 1 night in Dec 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Jonathan

Travelled with group
Liked: Cleanliness, staff & service
Clean room, great staff
Stayed 2 nights in Dec 2025

8/10 Good

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and nice. The air conditioner was just a little loud. Breakfast was great and so are the staff. I just hated I was forced to used valet parking and it cost $50 for 1 night and I didn’t ask for my car till we left so not extra trips were requested. Just wish I had the option for cheaper parking.
Stayed 1 night in Dec 2025

10/10 Excellent

victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for vacation or business. We stayed for 4 nights and enjoyed it very much! Front desk staff were very friendly and greeted us each time we came through the doors. Very clean and great centralized location. Would definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Owen, Alexandria

Stayed 1 night in Dec 2025

4/10 Poor

Tyler

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Valet was $57 for one night. Check in was easy. The room itself was clean and smelled good. The worst thing was the ac/heater sounded like a truck it was so loud. The sink did not drain, which is gross. The pillows are too small. Probably won’t stay here again.
Stayed 1 night in Dec 2025