HYATT house Charlotte/Center City

3.0 star property

Photo gallery for HYATT house Charlotte/Center City

Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Breakfast included
  • Bar
  • Pool
  • 24/7 front desk
  • Laundry

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Queen City Quarter
    ‪2 min walk‬
  • Spectrum Center
    ‪3 min walk‬
  • Bank of America Corporate Center
    ‪5 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (High Floor)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Charlotte

With a stay at HYATT house Charlotte/Center City, you'll be centrally located in Charlotte, just a 3-minute walk from Spectrum Center and 7 minutes by foot from Charlotte Convention Center. .This hotel is 0.4 mi (0.6 km) from NASCAR Hall of Fame and 0.9 mi (1.5 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 2 min walk
  • Spectrum Center - 3 min walk
  • NASCAR Hall of Fame - 7 min walk
  • Charlotte Convention Center - 7 min walk
  • Bank of America Stadium - 18 min walk

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Redeye Diner - ‬4 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪Fahrenheit - ‬3 min walk

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 163 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment. Partially open bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2183 square feet (203 square meters) of space consisting of conference space and meeting rooms.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (2183 square feet)
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 752 out of 1241 reviews
Rating 8 - Good. 272 out of 1241 reviews
Rating 6 - Okay. 111 out of 1241 reviews
Rating 4 - Poor. 59 out of 1241 reviews
Rating 2 - Terrible. 47 out of 1241 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anquisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Close to a lot of popular areas in Charlotte will most definitely stay at this hotel again.
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Great Stay In Charlotte!
Brought my wife to Charlotte for an overnighter and chose Hyatt House cause of its walking distance to the venue we were attending. I was very happy with the hotel, it’s staff, and the accommodations. Hotel was right in the middle of town, only two minute walk from the arena. Staff were extremely pleasant and checked us in with no delays or issues. The room was clean, spacious, and everything we needed for the night. I will definitely stay at the Hyatt House on my next visit to Charlotte!
Stayed 1 night in Nov 2024

6/10 Okay

Sandra

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

leroy

Liked: Cleanliness, property conditions & facilities
The property itself was nice, clean.but the service was a little off because my TV in the room stopped working. I called the front deck and they said the technician had left for the day, soo what does that mean?? They said they would have sent someone to the room but that person never came.. the next morning i called for towels and face rages they never came 😑...ill think twice if i was there again..
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. It was a wonderful stay and I would definitely recommend it. There are restaurants, museums, and shops close enough to walk to.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Valet guys are fun and polite. Walkable to lots downtown. Went to Hornets game and had a great time. Would definitely stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
better that I was expected
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
The room was comfortable and great view
Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and staff are excellent, hotel is very clean. My husband and I were walking around looking for a good restaurant and there is a dangerous area full of homeless. Just be careful if you decide to look around.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll definitely be returning!
It was wonderful and very relaxing.
Stayed 1 night in Sep 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, room comfort
Convenient location, needs a bit of a refresh
The room was decent and clean. The bed was comfortable. We could hear some noise from upstairs and the hallway. Could use some better sound proofing. The breakfast was good although it would be nice if there were some pastries offered as well. The valet parking, while convenient, was time consuming. We had to wait almost 30 minutes when we got to the hotel before we could get someone to take the car. It also took some time to get the car when we wanted to leave.
Stayed 1 night in Nov 2024

6/10 Okay

Kayla

Business traveller, Travelled with partner
Liked: Amenities
Disliked: Cleanliness
The shower in room 1312 was disgusting.
Stayed 1 night in Nov 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

10/10 Excellent

Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tamika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We actually were right next door to the spectrum center.And the restaurants are in walking distances
Stayed 2 nights in Nov 2024

6/10 Okay

Gloria

Travelled with family
Our room wasn’t thoroughly cleaned, the base boards were filthy and the headboard had grease stains. I didn’t like the our only parking option was valet and they charged $42 a night.
Stayed 2 nights in Nov 2024

4/10 Poor

ALFONSO

Disliked: Staff & service
Too much money fir what they offer
Too much money for ehat they offer… Breadfast is very basic… the lady in chargehad an attitude… we ended up eating breadfast accross the street
Stayed 1 night in Nov 2024