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HYATT house Charlotte/Center City

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HYATT house Charlotte/Center City

Exterior
Outdoor pool
Exterior
Suite, 1 Bedroom
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Laundry
    Laundry

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Queen City Quarter
    2 min walk
  • Spectrum Center
    3 min walk
  • Bank of America Corporate Center
    5 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    18 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed with Sofa bed (High Floor)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from room
Hyatt Place Charlotte Downtown
Breakfast included
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1164)
The price is NZ$351
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hyatt Place Charlotte Downtown

About the area

Charlotte

With a stay at HYATT house Charlotte/Center City, you'll be centrally located in Charlotte, just a 3-minute walk from Spectrum Center and 7 minutes by foot from Charlotte Convention Center. .This hotel is 0.4 mi (0.6 km) from NASCAR Hall of Fame and 0.9 mi (1.5 km) from Bank of America Stadium.

What's nearby

  • Queen City Quarter - 2 min walk - 0.3 km
  • Spectrum Center - 3 min walk - 0.3 km
  • NASCAR Hall of Fame - 7 min walk - 0.6 km
  • Charlotte Convention Center - 7 min walk - 0.6 km
  • Bank of America Stadium - 18 min walk - 1.6 km

Getting around

  • CTC - Arena Tram Stop - 1 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Midnight Diner - ‬1 min walk
  • ‪Redeye Diner - ‬4 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬3 min walk
  • ‪Fahrenheit - ‬3 min walk

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 163 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with digital programming provide entertainment. Partially open bathrooms have designer toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Charlotte? This hotel has 2183 square feet (203 square meters) of space consisting of conference space and meeting rooms.
A complimentary self-serve breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Height restrictions apply for on-site parking

Food and drink

  • Free self-service breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (2183 square feet)
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 692 out of 1155 reviews" "
Rating 8 - Good. 253 out of 1155 reviews" "
Rating 6 - Okay. 102 out of 1155 reviews" "
Rating 4 - Poor. 58 out of 1155 reviews" "
Rating 2 - Terrible. 50 out of 1155 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, was clean when we arrived, bed was extremely comfortable, could hear neighbors coming in and out, but didn't bother us.
Stayed 1 night in Aug 2024

6/10 Okay

Shawn, Cary

Travelled with family
Liked: Cleanliness, staff & service
The hotel is a bit worn out. The pool is tiny with limited hours. The area is fine if you are accessing the stadium but otherwise there are better parts of town.
Stayed 1 night in Aug 2024

10/10 Excellent

Aaron K.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Antron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Brenda

Liked: Cleanliness, staff & service, room comfort
Good Stay
Everything was good. Room needed some TLC carpet replacement in some areas and bathroom caulk needed replacing.
Stayed 2 nights in Aug 2024

6/10 Okay

Amanda Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Valet only parking was inconvenient. Our toilet clogged at some point overnight and by morning my sister went to use it and the water was at the rim of the bowl. 2 hours later, no one had arrived. I came downstairs and saw a maintenance guy in the lobby and asked him. He had no knowledge and stated they were about to start their list of work orders and I might be on the list. I went to the front desk to find a nice young lady that assured me someone was coming. 10 mins later two men arrived to fix the toilet and told us that we could continue to use the room while they repair the toilet. Whatever machine they used quickly filled the room with a pungent odor. I was disgusted that he would even insinuate that we could eat or get dressed while this was taking place. He opened another room for us to change clothes in when I asked him to. I would not book here again.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room Great breakfast room. Staff very friendly
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities
Very nice rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Zehila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente
Stayed 4 nights in Jul 2024

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

6/10 Okay

Jeremy

Business traveller, Travelled with partner
Over priced parking $40 Across the street $30 to park their over charging too
Stayed 1 night in Aug 2024

8/10 Good

Tela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet leak
Stayed 2 nights in Aug 2024

10/10 Excellent

Janene, Lisle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay in Charlotte! Love this location and we had an excellent room. Very clean and comfy
Stayed 2 nights in Aug 2024

10/10 Excellent

Rinell

Stayed 1 night in Jul 2024

8/10 Good

Annie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Pavel

Travelled with family and small children
Liked: Amenities
It was ok for the price. We were missing towels and shampoo and needed to grab them from the front desk.
Stayed 1 night in Aug 2024

4/10 Poor

STEPHANIE MARIE LOUISE

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel needs lots of TLC. Needs to be updated. Lobby didn't smell good. The gym equipment needs to be better maintained. Room key system didn't always work. Room was spacious but wasn't clean. Walls were dirty , grout in bathroom super dirty. Carpet wasn't well cleaned. The exterior of the hotel also needs some updates. HYATT House sign has several illuminated letters that don't work.... Looks old and unkept. The area is bit sketchy.... Positives the staff was nice and helpful and breakfast was good.
Stayed 3 nights in Aug 2024

4/10 Poor

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service
My poor stay at the Hyatt.
Room were not cleaned, shower floors looked stained and dust everywhere. Constant problem with room keys. The solution was always to avoid putting keys near phone etc. Four times had to go downstairs to get the key reprogramed even after not doing any of the recommendations. System needs updated. *No available parking* 40xday Vale or 30xday rundown parking across the street. Pool looked great on pictures but once in there is pretty much the size of a large jacuzzi (very cold and deteriorated). Only one operational elevator (imagine the struggle).
Stayed 3 nights in Jul 2024

8/10 Good

Zinaida

Liked: Cleanliness, property conditions & facilities
It was average for the price. Stuff was just ok
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Alon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean room and facilities. Very attentive staff, special thanks to Micky which was very accommodating and went above and beyond to assist us, well done.
Stayed 2 nights in Aug 2024