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Hampton Inn by Hilton Charlotte/Matthews

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn by Hilton Charlotte/Matthews

Terrace/patio
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Outdoor pool
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping

Explore the area

Map
9615 Independence Pointe Pkwy, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    3 min drive
  • Sportsplex at Matthews
    5 min drive
  • McAlpine Creek Greenway
    6 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    24 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One King Bed, Non-Smoking, Accessible

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One King Bed, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

One King Bed, Non-Smoking

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Double Beds, Non-Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Two Double Beds, Non-Smoking

  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, Multiple Beds, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Courtyard by Marriott Charlotte/Matthews

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1029)
The price is NZ$205
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Courtyard by Marriott Charlotte/Matthews

About the area

Matthews

With a stay at Hampton Inn by Hilton Charlotte/Matthews in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. .This hotel is 11 mi (17.7 km) from Bank of America Stadium and 9.4 mi (15.2 km) from SouthPark Mall.

What's nearby

  • Novant Health Matthews Medical Center - 3 min drive - 2.1 km
  • Sportsplex at Matthews - 5 min drive - 3.9 km
  • McAlpine Creek Greenway - 6 min drive - 5.2 km
  • Bojangles' Coliseum - 11 min drive - 12.3 km
  • SouthPark Mall - 16 min drive - 15.2 km

Getting around

  • Charlotte Station - 16 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪East 74 Family Restaurant - ‬3 min drive
  • ‪Hibachi Buffet - ‬11 min walk

About this property

Hampton Inn by Hilton Charlotte/Matthews

Hotel in Matthews with free breakfast and a fitness center
Hampton Inn by Hilton Charlotte/Matthews offers 91 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Matthews hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 91 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Matthews? This hotel has 1119 square feet (104 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–9:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (1119 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 5.12 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn by Hilton Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel
Hampton Inn Charlotte/Matthews Hotel Matthews
Hampton Inn Charlotte/Matthews Matthews
Hampton Inn Charlotte / Matthews Hotel Matthews
Hampton Inn Matthews
Matthews Hampton Inn
Hampton Inn Hilton Charlotte Matthews Hotel
Hampton Inn by Hilton Charlotte/Matthews Matthews
Hampton Inn Hilton Charlotte Matthews
Hampton Inn Hilton Charlotte
Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews

Hampton Inn by Hilton Charlotte/Matthews Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 247 out of 607 reviews" "
Rating 8 - Good. 186 out of 607 reviews" "
Rating 6 - Okay. 86 out of 607 reviews" "
Rating 4 - Poor. 49 out of 607 reviews" "
Rating 2 - Terrible. 39 out of 607 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robin G.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would have rated higher if the pool had been open - maintenance in the summer was surprising
Stayed 3 nights in Aug 2024

6/10 Okay

peter

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
basic room
The hotel is understaffed Long wait time at check in despite it being 7 .00pm. No staff to clean the room or change towels Given a room and found it was occupied and had to return to check in desk to get a new room.
Stayed 2 nights in Aug 2024

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms and welcoming staff.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Friendly staff, clean rooms and breakfast area
Stayed 3 nights in Aug 2024

6/10 Okay

Eula

Travelled with family
The air-conditioner in our room was so noisy.
Stayed 1 night in Aug 2024

2/10 Terrible

Steven

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton by Hilton, Matthew’s NC
I was terrible. We specifically booked the hotel to use the pool and outdoor seating area after an all day car drive to attend my brother-in-law’s funeral. The funeral started at 1 pm. We got to the hotel at 1230 and had to wait at least 20-mins for anyone to show at the front desk which means we had to scramble and ended late at the funeral. Come to find out the pool is “under repair” and we can’t even use the outdoor sitting area to just get some air — we had to sit in the parking lot. When asked why it isn’t advertised that the pool area is closed they said it was on their website but it is not and it is not on Hotels.com either. When we wanted to shower we noticed the shower doors were dirty and mold is growing inside the shower. Needless to say we didn’t shower. We were promised a gift card to remedy the inconvenience and I am still waiting.
Dirty door
Stayed 1 night in Aug 2024

6/10 Okay

Donald

Stayed 1 night in Aug 2024

10/10 Excellent

jane, Scottsville

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Shawn

Stayed 2 nights in Jul 2024

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities
Ants in the breakfast area
Stayed 1 night in Jul 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Jul 2024

10/10 Excellent

Wanda

Everything was kept and was clean and staff were friendly and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Stayed 1 night in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded expectations with its outstanding service and impeccable cleanliness. The staff went above and beyond to ensure a comfortable stay, attending to every detail with a friendly and professional demeanor. The rooms were spotless, well-maintained, and provided a cozy atmosphere perfect for both relaxation and work.
Stayed 1 night in Jun 2024

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
We booked the stay because website indicated has a pool. Pool hasn’t been open for over a year. Also they never cleaned the Room . Tried to cancel reservation and stay. Tried to speak with hotel manager, but never got a call back. Planning to dispute charges on my credit card
Pool Closed
Pool Closed
Stayed 3 nights in Jun 2024

6/10 Okay

Cheryl

Business traveller, Travelled with partner
Disliked: Property conditions & facilities
I could write a list of what was wrong/dirty in our room and hotel, but for some reason we still enjoyed being there. Big thing I’d say is open your pool and create a beautiful outdoor space! It has wonderful potential, yet it’s sitting there derelict.
Stayed 3 nights in Jun 2024

6/10 Okay

Kirk

Travelled with family
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service
Web site shows outside pool. Selected this hotel because of the nice looking pool. Checked in to see the pool still had cover over it. Asked about it and was told they are renovating it. This is June 22!! Really??
Stayed 1 night in Jun 2024

10/10 Excellent

Richard

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, will stay again
Great experience. Clean, nice staff and comfortable. My room was close to the road and was able to hear traffic some. Other than that it is fine. There is also a parking fee that is charged in addition to the room.
Stayed 1 night in May 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Samiesha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Ricky

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could been better or cheaper
Shower and sink didnt drain properly. Had to shower and take a bath at sane time. Interior is outdated. Corners of walls peeling and carpet chewed up. Ac is super loud. Toilet woke everyone up when flushed from being so loud. Not worth over $100 a night.
Stayed 1 night in May 2024