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JW Marriott Charlotte

4.5 star property

Photo gallery for JW Marriott Charlotte

Outdoor pool
Outdoor pool
Banquet hall
Rooftop bar, poolside views, open daily
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

Map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    ‪2 min walk‬
  • Bank of America Stadium
    ‪8 min walk‬
  • Spectrum Center
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

City view

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

City view

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed with Sofa bed, Corner

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

City view

Concierge Level Room, 1 King Bed, Skyline View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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Omni Charlotte Hotel

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  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1142)
The price is NZ$386
for 1 room
includes taxes & fees
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About the area

Charlotte

With a stay at JW Marriott Charlotte, you'll be centrally located in Charlotte, steps from Charlotte Convention Center and within a 10-minute walk of Queen City Quarter. .This luxury hotel is 0.3 mi (0.5 km) from NASCAR Hall of Fame and 0.4 mi (0.6 km) from Bank of America Stadium.

What's nearby

  • Charlotte Convention Center - 2 min walk - 0.2 km
  • Queen City Quarter - 7 min walk - 0.6 km
  • NASCAR Hall of Fame - 8 min walk - 0.7 km
  • Bank of America Stadium - 8 min walk - 0.8 km
  • Spectrum Center - 11 min walk - 1.0 km

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪Latta Arcade - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dean's Italian Steakhouse - ‬1 min walk
  • ‪Westin Lobby Bar - ‬1 min walk

About this property

JW Marriott Charlotte

Art Deco hotel with 2 restaurants and a full-service spa
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and LED televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Dean's Italian Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 10 to 40 for adults and USD 10 to 20 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Aura Rooftop Lounge
  • Caroline's Oyster Bar
  • Dean's Italian Steakhouse

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Highchair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Outdoors

  • Garden

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Sign language-capable staff
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • First-run films
  • IPod dock
  • LED TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 602 out of 754 reviews
Rating 8 - Good. 77 out of 754 reviews
Rating 6 - Okay. 44 out of 754 reviews
Rating 4 - Poor. 12 out of 754 reviews
Rating 2 - Terrible. 19 out of 754 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Magdolin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location! Super clean and upscale.
Loved this location! Everything was clean to perfection. Lobby area was very posh and welcoming - Dean’s is the place to be for lunch/dinner. The view was amazing. Service from staff was excellent. All in all, had a great stay and will definitely return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kelly Eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and well kept. The staff was very polite and accommodating to the couple of questions we had. It’s only about a 5-6 minute car ride away from plenty of good eating and shopping so you can’t go wrong. We will definitely be back.
Stayed 2 nights in Dec 2024

6/10 Okay

Delaney

Liked: Cleanliness
Stayed 3 nights in Dec 2024

10/10 Excellent

Charleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas Stay
Good stay . Disappointed with the food at Deans Restaurant. Pasta was overcooked and the Lobster Pasta was way too salted .
Stayed 2 nights in Dec 2024

10/10 Excellent

Sungwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Emili

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking distance to Bank Of America stadium.
Stayed 1 night in Dec 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Dulce

Stayed 2 nights in Nov 2024

10/10 Excellent

Ramone

Stayed 10 nights in Dec 2024

10/10 Excellent

FRANCISCO, yauco

Stayed 2 nights in Nov 2024

10/10 Excellent

D Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water pressure is really low in the shower and fridge was not cold
Stayed 2 nights in Dec 2024

10/10 Excellent

Altemus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing….All I can say is Amazing. The best hotel I ever stayed!!
Stayed 2 nights in Dec 2024

6/10 Okay

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
the hotel was beautiful; and very clean. The beds need upgraded terribly. It was the worst bed I’ve ever slept. Felt like I was sleeping on the floor. For a nice, fancy hotel, you would think they could provide more comfortable beds. And the restaurant in the hotel you couldn’t get in. You had to make a reservation; which I’m not opposed to, but there were no reservations available for the day we were there. And most hotels have menus for you to order from the restaurants around the area. They had none of that. Won’t be staying there again.
Stayed 1 night in Dec 2024

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very nice
Stayed 2 nights in Dec 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

stanford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was excellent… only concern was told by front desk about hours restaurants which were not correct and directions to nearby restaurants were incorrect….
Stayed 2 nights in Dec 2024

10/10 Excellent

Terrie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Sharon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Charged $456 for a couples massage we never received.
Stayed 2 nights in Nov 2024

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Valet nightmare
Valet parking was a nightmare. We used the app and in many instances it took 20 to one time 30 minutes to get our car and when arriving we had to sit on street for up to 10 minutes to leave car. Very hazardous set up.
Stayed 3 nights in Nov 2024

10/10 Excellent

Martasia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024