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JW Marriott Charlotte

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JW Marriott Charlotte

Outdoor pool
Banquet hall
Rooftop bar, poolside views, open daily
Exterior
2 restaurants, breakfast served

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Spa
  • Bar
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
600 S College St, Charlotte, NC, 28202
  • Charlotte Convention Center
    2 min walk
  • Mint Museum Uptown
    4 min walk
  • Queen City Quarter
    7 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    10 min drive

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

View from room

Room, 1 King Bed with Sofa bed, Corner

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed with Sofa bed, Corner

Executive lounge

Concierge Level Room, 1 King Bed with Sofa bed, Corner

  • 43 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

City view

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Concierge Level Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Suite, 1 Bedroom

  • 73 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 1 King Bed, Skyline View

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Concierge Level Room, 1 King Bed, Skyline View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Suite, 1 Bedroom

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Concierge Level Room, 2 Queen Beds

City view

Concierge Level Room, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

With a stay at JW Marriott Charlotte, you'll be centrally located in Charlotte, steps from Charlotte Convention Center and within a 10-minute walk of Queen City Quarter. .This luxury hotel is 0.3 mi (0.5 km) from NASCAR Hall of Fame and 0.4 mi (0.6 km) from Bank of America Stadium.

What's nearby

  • Charlotte Convention Center - 2 min walk
  • Queen City Quarter - 7 min walk
  • NASCAR Hall of Fame - 8 min walk
  • Bank of America Stadium - 8 min walk
  • Spectrum Center - 11 min walk

Getting around

  • Stonewall Station - 2 min walk
  • Charlotte Station - 7 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 10 min drive

Restaurants

  • ‪Latta Arcade - ‬6 min walk
  • ‪Buffalo Wild Wings - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dean's Italian Steakhouse - ‬1 min walk
  • ‪Westin Lobby Bar - ‬1 min walk

About this property

JW Marriott Charlotte

Luxury Charlotte hotel in Uptown Charlotte with 2 restaurants
JW Marriott Charlotte offers 381 air-conditioned accommodations with iPod docking stations and safes. Tempur-Pedic beds feature down comforters and premium bedding. LED televisions come with premium digital channels and first-run movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. The spa is open daily.
Make yourself at home in one of the 381 air-conditioned rooms featuring iPod docking stations and LED televisions. Your Tempur-Pedic bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Dean's Italian Steakhouse, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Dean's Italian Steakhouse - This steakhouse serves breakfast, lunch, and dinner.
Caroline's Oyster Bar - Onsite seafood restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Aura Rooftop Lounge - This rooftop bar is located by the pool. Open daily.
Room service (during limited hours) is available.

Languages

American (Sign language), Chinese (Mandarin), English, French, Hungarian, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 48 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–10:30 AM: USD 10-40 for adults and USD 10-20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Dean's Italian Steakhouse
  • Caroline's Oyster Bar
  • Aura Rooftop Lounge

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • In-room accessibility
  • Phone accessibility kit
  • Sign language-capable staff
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Couples dining
  • Double-glazed windows
  • No plastic coffee stirrers
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • First-run films
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 40 for adults, and USD 10 to 20 for children
  • Fee for in-room wireless internet: USD 14.00 per day (rates may vary)
  • Covered valet parking fee: USD 48 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

JW Marriott Charlotte Hotel
JW Marriott Charlotte Charlotte
JW Marriott Charlotte Hotel Charlotte

JW Marriott Charlotte Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 524 out of 662 reviews" "
Rating 8 - Good. 69 out of 662 reviews" "
Rating 6 - Okay. 40 out of 662 reviews" "
Rating 4 - Poor. 12 out of 662 reviews" "
Rating 2 - Terrible. 17 out of 662 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gina

Stayed 2 nights in Aug 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness
Everything done perfect
Stayed 2 nights in Sep 2024

10/10 Excellent

Anne

Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, amazing, amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Lonnell, SAN JOSE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and would definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 3 nights in Aug 2024

10/10 Excellent

Shenee Johnson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the proximity to museums, restaurants, and even the lynx light rail. The property was very beautiful, and the innovative elevator system was top-notch!
Stayed 3 nights in Aug 2024

10/10 Excellent

Waylon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and the staff was very professional. Valet was excellent. Elevators were great. Hotel was very secure, not a single worry about someone gaining access to the hotel that was authorized. We were roomed on the 10th floor and traffic could still be heard all night. The area outside the hotel smelled of sewage and seemed dirty, but I think from what we could tell that was all of Charlotte. Walking was easy there, plenty of streets to get to shops and restaurants, but seemed full of homeless people begging.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Have never slept better! Great on site restaurant
Stayed 1 night in Sep 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Valet parking is terrible.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Nice hotel but could be cleaner. Potato chips on ground from previous guest. Bathrooms have had a lot of wear & tear. Toilet paper dispenser is falling out of the wall. Makeup and toothpaste are on wallpaper in bathroom. Staff are super nice & helpful but took about 1 hour to get bedding for pullout for kids when I had requested it in advance of our stay and again mentioned it upon checking at 8pm. After it arrived I requested extra pillow and towel but they were never delivered.
Stayed 1 night in Sep 2024

10/10 Excellent

Neil, Cary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place overall. Loved our stay. But is pool small, couldn't use it.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Clean top of the line accommodations. Great views of the city & convenient to the stadium & downtown Charlotte. Restaurants on site were excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Great trip exploring Charlotte!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ahmad

Travelled with family, Travelled with group
Liked: Amenities
Stay was amazing! Beautiful and very clean hotel. My child and I loved our stay. The pool area is beautiful with a fantastic view.
Stayed 1 night in Aug 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Stayed 1 night in Aug 2024

6/10 Okay

Latishia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was okay. Only stayed one nite. The bed was horrible, plus it was not king size at all. Overall for the price it did not live up to the hype.
Stayed 1 night in Aug 2024

4/10 Poor

alessandro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

charles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad service in valet
The checkin was great service was awesome until we checked out. We Valeted our car so we could leave quicker. We texted the valet based on the instructions on the ticket, got a text that said our car will be ready in five minutes. We came downstairs only to wait an hour to get our car. We was told three separate times the car is coming down now but it never made it. Below you will see the transactions and time stamps. Thanks to this we was late to our next appointment.
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness
Stayed 1 night in Aug 2024