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Omni Charlotte Hotel

4.0 star property

Photo gallery for Omni Charlotte Hotel

Outdoor pool, open 7:00 AM to 10:00 PM, pool loungers
Rooftop terrace
Rooftop bar, al fresco dining, open selected days
Rooftop bar, al fresco dining, open selected days
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
132 E Trade St, Charlotte, NC, 28202
  • Queen City Quarter
    ‪1 min walk‬
  • Bank of America Corporate Center
    ‪2 min walk‬
  • Blumenthal Performing Arts Center
    ‪3 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

49-inch LCD TV with digital channels, TV, pay films

Suite, 1 King Bed

  • 69 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 2 Queen Beds

  • 46 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite (Parlor Component - 1 Queen Murphy Bed)

49-inch LCD TV with digital channels, TV, pay films

Suite (Parlor Component - 1 Queen Murphy Bed)

  • City view
  • Sleeps 4
  • 1 Queen Murphy Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Club Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Accessible

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Club Exec Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 King Bed (Club Exec Suite)

  • 59 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Accessible

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds (Club Premier Room)

View from room

Premier Room, 2 Queen Beds (Club Premier Room)

  • 59 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premier Room, 1 King Bed (Club Premier Room)

Premium bedding, pillow-top beds, minibar, in-room safe

Premier Room, 1 King Bed (Club Premier Room)

  • 41 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

HYATT house Charlotte/Center City

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1226)
The price is NZ$311
for 1 room
includes taxes & fees
18 Feb - 19 Feb
HYATT house Charlotte/Center City

About the area

Charlotte

With a stay at Omni Charlotte Hotel, you'll be centrally located in Charlotte, steps from Queen City Quarter and within a 5-minute walk of Blumenthal Performing Arts Center. .This hotel is 0.2 mi (0.3 km) from Mint Museum of Craft Design and 0.3 mi (0.5 km) from Discovery Place.

What's nearby

  • Queen City Quarter - 1 min walk
  • Blumenthal Performing Arts Center - 3 min walk
  • Spectrum Center - 3 min walk
  • Discovery Place - 7 min walk
  • Charlotte Convention Center - 7 min walk

Getting around

  • Tryon Street Tram Stop - 2 min walk
  • Charlotte Station - 5 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 19 min drive

Restaurants

  • ‪Redeye Diner - ‬2 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬2 min walk
  • ‪Tupelo Honey - ‬3 min walk
  • ‪Eddie V's Prime Seafood - ‬3 min walk
  • ‪Chima Steakhouse - ‬3 min walk

About this property

Omni Charlotte Hotel

Hotel with a health club, steps from Queen City Quarter
Omni Charlotte Hotel offers 374 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. 49-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 374 guestrooms featuring MP3 docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional features at this hotel include wireless internet access (surcharge), concierge services, and a hair salon.
Satisfy your appetite at Trade Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Charlotte? This hotel has 15995 square feet (1486 square meters) of space consisting of conference space and 19 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning.
Trade Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Coin Bar (Seasonal) - This rooftop bar serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open select days.
Trade Bar - This bar serves dinner only. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: WiFi (USD 9.95 per 24-hour period)

Parking and public transport

  • Covered valet parking on site (USD 48.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily: USD 22 for adults and USD 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Trade Restaurant
  • Coin Bar (Seasonal)
  • Trade Bar

Things to do

  • Access to nearby health club
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge (on request)
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (15995 square feet)
  • Meeting rooms - 19

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 49-inch LCD TV
  • Digital channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 16.09 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 22 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per 24-hour period (rates may vary)
  • Covered valet parking fee: USD 48.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 16.09 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets (no exotic animals) are subject to approval. A pet fee is required at check-in. A credit card is required to cover any potential damage caused by the pet. Pets must be crated when hotel staff members enter the room. Guests with pets must sign a waiver upon check-in.

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Charlotte Hotel
Charlotte Omni
Charlotte Omni Hotel
Hotel Omni Charlotte
Omni Charlotte
Omni Charlotte Hotel
Omni Hotel Charlotte
Charlotte Omni
Omni Charlotte
Omni Hotel Charlotte
Omni Charlotte Hotel Hotel
Omni Charlotte Hotel Charlotte
Omni Charlotte Hotel Hotel Charlotte

Omni Charlotte Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 738 out of 1111 reviews
Rating 8 - Good. 185 out of 1111 reviews
Rating 6 - Okay. 85 out of 1111 reviews
Rating 4 - Poor. 40 out of 1111 reviews
Rating 2 - Terrible. 63 out of 1111 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mary, Annandale

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. 2am fire alarm was not good
Stayed 2 nights in Nov 2024

10/10 Excellent

Michel'le

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at hotel for usher concert 🔥
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything from front desk to valet was great . Walking distance to bank of america stadium and spectrum . Walking distance to some great Pubs and diners .
Stayed 3 nights in Oct 2024

6/10 Okay

Heidi

Disliked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine, Greensboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with a very warm and friendly staff. Chris at the valet was fantastic. The bar food was great. Location is close to everything. Having a Walgreens and Starbucks in the lower lobby was super convenient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like having to pay parking to stay at the hotel
Stayed 1 night in Oct 2024

10/10 Excellent

LaShartey

Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Stayed 1 night in Oct 2024

2/10 Terrible

Josh

Business traveller
Stayed 1 night in Oct 2024

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

AKBEROM

Stayed 4 nights in Oct 2024

2/10 Terrible

Dan

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We had a lousy cockroach infestation in our bathroom. If I had been too tired last night, I would've switched rooms. Four giant roaches and babies were on the walls, floor, and even the shower. it’s a shame because it’s a lovely property with a lot to offer. Our particular room was very bad with bugs.
Stayed 1 night in Oct 2024

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town for concert - perfect hotel location & customer service was excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very beautiful views of the city, enjoyed the restaurants that were very close by like 2min walk, the indoor restaurant was awesome very good drinks.
Stayed 2 nights in Oct 2024

10/10 Excellent

Channelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great customer service!
Stayed 2 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristofer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and kind and went above and beyond to make our stay comfortable and welcoming. It’s a great location and walkable to the stadium. Definitely recommend.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
My sister and I traveled up to Charlotte to go to a concert, and we were so impressed with the Omni. Although it’s noisy, that’s expected from a hotel right snack in the middle of the city. The customer service was impeccable, and Clarissa at the front desk was amazing! Every staff member was truly so kind and helpful. The room service was soooo delicious! They even have access to a FULL gym (not just a hotel gym), and an entire food court with lots of options with access directly from the lobby. I would definitely return for another stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Emilson

Liked: Amenities
Everything was excellent!!
Stayed 1 night in Oct 2024

2/10 Terrible

Megan

Stayed 1 night in Oct 2024

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend…home away from home!
We loved our stay! We were in town for a wedding/long weekend and kept calling the Omni our “home”. It truly felt like home. So comfortable & accessible to many restaurants/coffee shops/bars, pharmacies, etc. Excellent location and very friendly staff! The rooftop pool was SO cool…even just to sit out there and hang out. Would highly recommend.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yuriy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024