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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Exterior
Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Property amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Breakfast included
    Breakfast included

Explore the area

Map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Sportsplex at Matthews
    12 min walk
  • Novant Health Matthews Medical Center
    3 min drive
  • McAlpine Creek Greenway
    8 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    31 min drive

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Quality Inn & Suites Matthews - Charlotte
Pool
Breakfast included
Parking included
Free WiFi
3.6 out of 5, Good, (1003)
The price is NZ$171
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Quality Inn & Suites Matthews - Charlotte

About the area

Matthews

With a stay at Extended Stay America Suites - Charlotte - Matthews in Matthews, you'll be in the business district, within a 15-minute drive of Bojangles' Coliseum and Bowlero Matthews. .This hotel is 11.7 mi (18.8 km) from Spectrum Center and 12 mi (19.3 km) from Charlotte Convention Center.

What's nearby

  • Sportsplex at Matthews - 12 min walk - 1.1 km
  • Novant Health Matthews Medical Center - 3 min drive - 1.8 km
  • Bojangles' Coliseum - 14 min drive - 14.9 km
  • Spectrum Center - 16 min drive - 18.9 km
  • SouthPark Mall - 17 min drive - 16.7 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬8 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Suburban hotel with free breakfast and a 24-hour fitness center
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout drapes/curtains. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 123 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 34-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Dining room
  • Freezer
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 123 out of 289 reviews" "
Rating 8 - Good. 54 out of 289 reviews" "
Rating 6 - Okay. 36 out of 289 reviews" "
Rating 4 - Poor. 28 out of 289 reviews" "
Rating 2 - Terrible. 48 out of 289 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Staff there. It is always a pleasurable experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and always willing to help. Explained in details the amenities.
Stayed 6 nights in Aug 2024

4/10 Poor

Kimberly

Disliked: Staff & service, property conditions & facilities
I stayed on the first floor of the property. When I checked in, the clerk told me that I could expect it to get "really cold" in my room. In actuality, the room was so humid, the only way to not allow the floor to become slick with condensation (able to be seendue to the lack of carpet in the room), was to keep the AC on and turned down to a colder setting. What's interesting is that it wasn't even humid outside, but inside made you feel sticky almost instantly. I live in Louisiana so I am more than familiar with humidity. I have never had to go to bed shaking from the cold in order to not feel suffocated by humidity though. Also, the chair in the room was torn in multiple places. As in the actual surface of the chair was torn in multiple places. I was stunned that they had actual left it in a room they were charging full price. The paint on the walls looked poorly done, with uncovered spackled patches visible from across the room. There was no good rest to be had in the bed, either. The sheets were stiff and scratchy and the mattress was incredibly uncomfortable. This Extended Stay offers an in room kitchenette but absolutely no items (cookware, utensils, etc ) are actually in the room. Every item had to be requested from the desk. The phone in the room also had a sign stating that the guest would be charged for every outgoing phone call, local or long distance. Further added that even "non-answered" phone calls would be charged to the guest as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 14 nights in Jul 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Exactly place to stay safe and quiet and will stay again
Stayed 2 nights in Jul 2024

8/10 Good

Odane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ziona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

consuela

Liked: Staff & service, property conditions & facilities
The staff were very professional and always willing to help.
Stayed 2 nights in Jun 2024

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean, safe place
The room was clean and comfortable. They do need ventilation in the bathroom as some of the fixtures have rust due to the amount of steam that holds in there when you shower. Friendly staff, would likely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eder

Stayed 4 nights in Jun 2024

10/10 Excellent

consuela

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

David

Travelled with family
Disliked: Staff & service
Limited breakfast. Constant smell of marijuana.
Stayed 2 nights in Jun 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Had to Switch Rooms
The front desk staff was friendly, knowledgeable, accommodating, and cordial. She should get a raise. The room we had first smelled terribly like cooking grease. We tolerated it the first night because we arrived late, but it hit you in the face everytime you re-entered the room. We requested a change and were switched to a different room that still had a faint odor, but was much better.
Stayed 2 nights in Jun 2024

10/10 Excellent

JACLYN

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It’s clean and pleasant staff is friendly
Stayed 1 night in Apr 2024

6/10 Okay

Lori

Travelled with family, Business traveller
Disliked: Amenities
I booked this property because it advertised Free Hot Breakfast. If by "hot" it means microwaveable oatmeal packets and grab and go pastries, then I suppose it's lost in translation. Not a great area either.
Stayed 6 nights in May 2024

10/10 Excellent

Kiaz

Stayed 1 night in May 2024

8/10 Good

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Laxmi Narasimha Reddy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not comfortable
Stayed 1 night in May 2024

10/10 Excellent

Ricardo, Bessemer

Liked: Cleanliness, staff & service, property conditions & facilities
Everything perfect for the price
Stayed 1 night in Mar 2024

10/10 Excellent

Naquiah, Nashville

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer and cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Viphonethep

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the comfort
Stayed 1 night in Apr 2024

4/10 Poor

Laquanda

Stayed 1 night in Apr 2024

10/10 Excellent

alton, Sevierville

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice front desk help.
Stayed 1 night in Mar 2024