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Holiday Inn Express & Suites Chattanooga (East Ridge)

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Chattanooga (East Ridge)

Exterior
Exterior
Indoor pool
In-room safe, desk, iron/ironing board, rollaway beds
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
1441 N. Smith Rd, Chattanooga, TN, 37412
  • Lake Winnepesaukah Amusement Park
    7 min drive
  • Hamilton Place Mall
    9 min drive
  • Chattanooga Zoo
    12 min drive
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    15 min drive

Room options

View all photos for Suite, Multiple Beds (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, Multiple Beds (& Sofa Bed)

  • 27 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Mobility)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (HEARING)

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Accessible (HEARING)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (& Sofa Bed)

In-room safe, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed (& Sofa Bed)

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility)

Standard Room, 1 Queen Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 Queen Bed

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Exterior
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Breakfast included
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Parking included
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About the area

Chattanooga

With a stay at Holiday Inn Express & Suites Chattanooga (East Ridge) in Chattanooga (East Ridge), you'll be within a 15-minute drive of Hamilton Place Mall and Chattanooga Choo Choo. .This hotel is 10.6 mi (17 km) from Tennessee Aquarium and 11.6 mi (18.7 km) from Ruby Falls.

What's nearby

  • Hamilton Place Mall - 9 min drive - 9.1 km
  • Chattanooga Zoo - 12 min drive - 10.3 km
  • Tennessee Valley Railroad Museum - 12 min drive - 13.6 km
  • Chattanooga Choo Choo - 12 min drive - 14.2 km
  • Tennessee Aquarium - 14 min drive - 17.1 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 15 min drive

Restaurants

  • ‪Subway - ‬6 min drive
  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jonathan's Grille - ‬18 min walk
  • ‪Taco Bell - ‬5 min walk

About this property

Holiday Inn Express & Suites Chattanooga (East Ridge)

Chattanooga hotel in East Ridge with free breakfast and a fitness center
Holiday Inn Express & Suites Chattanooga (East Ridge) offers 64 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chattanooga? This hotel has 552 square feet (51 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Multilingual staff

Business services

  • Business centre
  • Conference space (552 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 794029

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express East Ridge
Holiday Inn Express Hotel East Ridge
Holiday Inn Express East Ridge Hotel
Holiday Inn Express East Ridge
Holiday Inn Express East Ridge an IHG Hotel
Holiday Inn Express Suites Chattanooga (East Ridge)
Holiday Inn Express & Suites Chattanooga (East Ridge) Hotel

Holiday Inn Express & Suites Chattanooga (East Ridge) Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1003 reviews" "
Rating 8 - Good. 285 out of 1003 reviews" "
Rating 6 - Okay. 130 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

George Edward Casey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Clean. Good breakfast!
Stayed 2 nights in Aug 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here on a trip from Florida. Convenient, affordable, staff is helpful and kind. Rooms are clean and bed comfy. Perfect for a quick stay!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Chain
I only stay at this chain of hotels. In all my experience, this is the best chain that is out there and I will not stay anywhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Mohd

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good experience
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable as expected of the brand. The highlight was the entire staff we encountered. All were truly warm and gracious hosts which made our one night stay (after an exhausting 12 hour drive) so welcoming and so appreciated. I have worked in the hospitality industry and travel extensively and I feel this hotel management could teach a master class in hospitality. Thank you and well done!
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

6/10 Okay

Norma

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I DO NOT like that my room was NOT CLEAN the second day. I can understand not to get the sheet changed, but NOT TO CLEAN the room! Is NOT ACCEPTABLE! The price was not cheaper! You charged me for a clean room everyday. I DID NOT see a cheaper price. I AM VERY UPSET AND I WILL PUBLISH MY BAD EXPERIENCE WITH HOLIDAY INN!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms
Room was very spacious. Beds were comfortable. Bathrooms were clean and spacious. Only complaint was the breakfast because the pancake maker was broke. Other than that it was a great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Aug 2024

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Tiffany

Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at breakfast was amazing! I can't remember her name., but she was very attentive
Stayed 2 nights in Jul 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, and everyone was nice and helpful.
Stayed 2 nights in Jul 2024

4/10 Poor

Kelly

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Not awful but won't stay here again.
Every interaction we had with staff was fantastic. They are efficient and friendly. That said, i would not stay here again. The parking area in the back had no lighting (the light pole was out) so i felt our safety and the security of my car was at risk. The hallway smelled musty. Cleaning staff left supplies in our room and the bathroom mirror worked on only one side of the frame.
Stayed 1 night in Jul 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Staff & service
Credit Fraud
I used my credit card here for incidentals and 2 days later I get a fraud alert!! Beware!!! Don’t use a debit card or you may lose everything!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Will

Stayed 1 night in Jul 2024

6/10 Okay

Melissa

Travelled with family
Liked: Amenities
Property was very nice, but there was not much parking. Had to park in a pitch black lot late at night. Staff was friendly and the lady running breakfast checked with everyone several times to make sure everyone was ok. Room itself was ok, nothing special. The carpet was coming up from the side trim and tub had mildew all over it.
Stayed 1 night in Jul 2024

4/10 Poor

Ashley

Travelled with family and small children
Disliked: Cleanliness, amenities
Our bathroom was filthy and had mold there was only one towel in our room . The telephone didn’t have a keypad . Boneless people live behind the property which is concerning. The breakfast hot food wasn’t to temperature and very limited, coffee had grounds in it and no help in the breakfast area!!
Stayed 1 night in Jul 2024

8/10 Good

Ben

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to I-75 friendly staff, close dining options.
Stayed 1 night in Jul 2024

8/10 Good

maria, HOMESTEAD

Travelled with family
Liked: Cleanliness, staff & service
The floors were dirty and had water damage and the smell of humidity was so bad that I had to request an aerosol for the smell. But it had a real nice breakfast
Stayed 1 night in Jul 2024

10/10 Excellent

kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night
Friendly staff Clean and comfortable room Good location
Stayed 1 night in Jul 2024

8/10 Good

Madeline

Stayed 1 night in Jun 2024

2/10 Terrible

Roy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not recommend they charge high price for a motel 6 environment. Staff is rude and service is horrible.
Stayed 2 nights in Jun 2024