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Holiday Inn Express Cheltenham, an IHG Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cheltenham, an IHG Hotel

Bar (on property)
Point of interest
Lobby
Exterior
In-room safe, desk, blackout curtains, soundproofing

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Pittville Park
    5 min walk
  • Wan Delight Chinese Takeaway
    1 min walk
  • Cheltenham (CHW-Royal Well Bus Station)
    11 min walk
  • Brize Norton (BZZ-RAF Brize Norton)
    44 min drive

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Accessible

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Leonardo Hotel Cheltenham

Pool
Free WiFi
Restaurant
Gym
4.2 out of 5, Very good, (975)
The price is NZ$158
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Leonardo Hotel Cheltenham

About the area

Cheltenham

In the heart of Cheltenham, Holiday Inn Express Cheltenham, an IHG Hotel is within a 5-minute drive of Cheltenham Town Hall and Cheltenham General Hospital. .This eco-certified hotel is 1.3 mi (2 km) from Cheltenham Racecourse and 1.5 mi (2.4 km) from University of Gloucestershire.

What's nearby

  • The Promenade - 10 min walk
  • Cheltenham Town Hall - 14 min walk
  • Cheltenham General Hospital - 2 min drive
  • Cheltenham Racecourse - 3 min drive
  • University of Gloucestershire - 3 min drive

Getting around

  • Cheltenham Spa Station - 7 min drive
  • Birmingham Airport (BHX) - 68 min drive

Restaurants

  • ‪The Brewery Quarter - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Frog & Fiddle - ‬6 min walk
  • ‪SOHO Coffee - ‬5 min walk
  • ‪Cosy Club - ‬5 min walk

About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Eco-certified hotel with a fitness center and a 24-hour front desk
Holiday Inn Express Cheltenham, an IHG Hotel offers 138 accommodations with safes and complimentary newspapers. A pillow menu is available. Premium cable television is provided. Bathrooms include showers and hair dryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 138 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at Great Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Great Room - This café serves breakfast and light fare.
Onsite venue #2 - This bar serves light fare only. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking for GBP 12.95 per day; discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Great Room

Things to do

  • Access to nearby indoor pool
  • Fitness centre

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Height-adjustable showerhead
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: GBP 90.00 (one-way)
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cheltenham Holiday Inn Express
Holiday Inn Express Cheltenham
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Cheltenham Holiday Inn
Holiday Inn Cheltenham
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Express Cheltenham Hotel
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Express Cheltenham, An Ihg
Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham an IHG Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Holiday Inn Express Cheltenham, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not somewhere for families to stay. Its in the centre of the town so lots of restaurants and bars around within walking distance. Very noisy into the early hours of the morning so we struggled to sleep due to the noise from people outside and those staying in the hotel. In hindsight not a location for families to stay with children. Much more for people looking for a good night out like the other patrons of the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff excellent great service clean and excellent location
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf Trip
Good location, excellent breakfast, comfortable bed and NCP parking opposite. Ideal for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient accommodation when visiting family. Didn't like noise from air con units outside room window.
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Vee and Mrs Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Bethan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel.
Well situated close to centre, room very clean, lots of choice at breakfast. Only negative was you could hear other rooms having a shower but we were getting up early so wasn't an issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Sons Wedding
Great hotel in the centre of Cheltenham for my sons wedding day for the following day.. Hotel was very good overall for me..& i would book againat this location wirh no problems at all..
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Busy and not the best Holiday Inn Express.
Overall the stay was pleasant. Room was clean but the towels felt like sand paper and one hand towel had a hole in it. Breakfast was chaotic and they couldn’t meet the constant demand for clean plates and cutlery. Lack of choice of breakfast juice as only orange or water available. Also the tv in the bedroom did not function properly which was either a signal issue or the tv on its way out.
Stayed 1 night in Aug 2024

6/10 Okay

r

Stayed 1 night in Aug 2024

10/10 Excellent

Neil james

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is always good, been 3 times this year.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service
Great location.
Great location but lack of air con or a decent fan let the property down. I did use the gym and the pool which were a big bonus. Overall a good stay. Pleased the weather wasn't warmer or the lack of air con could've been a big problem.
Stayed 3 nights in Aug 2024

4/10 Poor

Linda

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No airflow or AC
Stayed 7 nights in Aug 2024

10/10 Excellent

Abbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. Will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ganeshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel at exp above price
The hotel was very basic. Small room size, no Aircon. It’s not value for money at these prices. The staff except for a few seemed like interns who were doing this for first time Breakfast was basic and they wind down by 930 which is very odd in a small town like this - the staff was not pleased to wait even 5 minutes on breakfast despite the request Lots of dogs and one guest took food from the breakfast in the hotel plates to feed his dog no one from the hotel noticed and only took action after we pointed it out
Stayed 4 nights in Jul 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very short stop on our journey down the country. We had everything we needed and the staff were very accommodating. The room was very warm but that was mentioned on arrival and additional fans were offered. The shower was amazing. Although small we didn’t need anything else
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and friendly staff. We visited when it was hot and the aircon doesn't work in any of the rooms. Apparently it is due to be replaced later in the year and in the meantime can only be used as a fan. The owners of this hotel need to maintain it properly and not put their staff in the awkward position of dealing with hot guests!
Stayed 1 night in Jul 2024

2/10 Terrible

Collins

Stayed 1 night in May 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024