A stay at Hotel Juliet places you in the heart of Chetumal, steps from Museum of Maya Culture and 3 minutes by foot from Museo de la Ciudad. .This hotel is 17.5 mi (28.1 km) from Lake Bacalar and 0.9 mi (1.4 km) from Palacio de Gobierno.
What's nearby
Museum of Maya Culture - 1 min walk - 0.2 km
Palacio de Gobierno - 17 min walk - 1.4 km
Chetumal Ferry Terminal - 18 min walk - 1.5 km
Palacio Municipal De Othon P. Blanco - 18 min walk - 1.5 km
Explanada de la Bandera - 19 min walk - 1.6 km
Getting around
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 5 min drive
Restaurants
Restaurante " los Cocos - 2 min walk
Brew Bar Cafe Chetumal - 7 min walk
Backery & Coffee Casa Vanilah - 3 min walk
Tortas y Tacos al Pastor "Don Miguel - 1 min walk
La Peninsula - 1 min walk
About this property
Hotel Juliet
Hotel in Chetumal with a 24-hour front desk and a restaurant
Hotel Juliet offers 37 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Satellite television is provided.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Make yourself at home in one of the 37 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as complimentary bottled water and irons/ironing boards.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at Arquelin, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Arquelin - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free covered self-parking on site
Limited on-site parking
Wheelchair-accessible parking available
Height restrictions apply for on-site parking
On-site parking options include a carport
Food and drink
1 restaurant
1 bar
Room service available
Restaurants on site
Arquelin
Family friendly
Laundry facilities
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
A meeting room
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Juliet Chetumal
Hotel Juliet
Juliet Chetumal
Hotel Juliet Chetumal, Mexico - Quintana Roo
Hotel Juliet Hotel
Hotel Juliet Chetumal
Hotel Juliet Hotel Chetumal
Hotel Juliet Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 37 out of 109 reviews" "
10 - Excellent
37
Rating 8 - Good. 46 out of 109 reviews" "
8 - Good
46
Rating 6 - Okay. 17 out of 109 reviews" "
6 - Okay
17
Rating 4 - Poor. 4 out of 109 reviews" "
4 - Poor
4
Rating 2 - Terrible. 5 out of 109 reviews" "
2 - Terrible
5
8.2/10
Cleanliness
8.2/10
Staff & service
7.6/10
Amenities
7.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Albert
12 Aug 2024
Albert
Stayed 1 night in Aug 2024
8/10 Good
Alba
Travelled with family and small children
12 Mar 2024
Liked: Cleanliness, staff & service, amenities
I liked the staff, very friendly. Didnt like that wifi was not working most times.
The receptionist was not friendly, the reservations were missed from the books and he blamed that we booked late where he had stated moments prior that some people came in just a while ago. He also stated there was no difference in price for a standard room versus a suite which is false as we booked a standard and suite last time. Later on he gave only two towels per room, we had visited this hotel 2-3 weeks prior and they gave us 3 towels per room, it was a different receptionist at this time. The receptionist that gave bad service was Santiago, so be aware. We stayed one night in one room in the end because of his crappy service.
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.
Benjamin
8/10 Good
Shumari
Travelled with group
29 Aug 2023
Liked: Staff & service
Decent for short term stay
The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
marilyn
Stayed 1 night in Jan 2020
6/10 Okay
Verified traveller
Business traveller
16 Dec 2019
Liked: Cleanliness, staff & service
Great location, great value for money, and clean.
Good for an overnight stay in Chetumal
I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Jardin
Stayed 1 night in Dec 2019
8/10 Good
Chetu, Chetumal Mexico
Travelled with partner
25 Sept 2019
Liked: Cleanliness, staff & service
The property was ok the thing i like it was right in town and u can walk to go shopping
My stay was good! The hotel was clean and the bathroom shower was spacious. I loved that the floor tile in the bathroom was not the slippery type. I wish they would build a pool because it is such a nice hotel to not have access to one. Overall it was lovely.