I came here with my sister and stayed for 5 nights. The owner, Ung, and her sister, Phae, were the best hosts you could ask for. Extremely helpful and accommodating. When I got sick, they helped buy antibiotics for me and brought me food when I couldn't leave my room. They really went above and beyond. We were constantly pestering them about questions we had and they were great about it all. I knew we could trust them when they told us to NOT book a tour for some activities. Also, they were more than happy to call people for us if we were having trouble communicating with them.
About the room, it was clean, stylish, simple but still had all you would need. Trust me, I spent 24hrs stuck in there and was very happy. We even had a little balcony. They have a AMAZING rooftop which I don't think was clear in any of the descriptions. We went up there with drinks to watch the city many nights. They have loungers and various areas to hang out. Truly a hidden gem of a hotel. It's not far from the old city, which we ended up being quite happy about. The old city is a little too touristy for out tastes and this neighborhood seemed a lot more authentic.