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Best Western Grant Park Hotel

2.5 star property

Photo gallery for Best Western Grant Park Hotel

Restaurant
Exterior
Cafe
Restaurant
In-room safe, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
1100 S Michigan Ave, Chicago, IL, 60605
  • Columbia College Chicago
    ‪7 min walk‬
  • Field Museum of Natural History
    ‪11 min walk‬
  • Shedd Aquarium
    ‪12 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;with Sofabed)

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Park View

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Park View

  • 29 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View

  • 26 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior detail

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  • Restaurant
  • Air conditioning
  • Gym
3.9 out of 5, Good, (8530)
The price is NZ$230
for 1 room
includes taxes & fees
7 Mar - 8 Mar
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About the area

Chicago

With a stay at Best Western Grant Park Hotel in Chicago (Downtown Chicago), you'll be within a 15-minute walk of Columbia College Chicago and Field Museum of Natural History. .This hotel is 0.7 mi (1.2 km) from Art Institute of Chicago and 0.8 mi (1.4 km) from Millennium Park.

What's nearby

  • Field Museum of Natural History - 11 min walk
  • Shedd Aquarium - 12 min walk
  • Grant Park - 14 min walk
  • Art Institute of Chicago - 14 min walk
  • Millennium Park - 16 min walk

Getting around

  • Chicago Museum Campus-11th Street Station - 3 min walk
  • Roosevelt Station - 4 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬6 min walk
  • ‪Aurelio's Pizza South Loop - ‬3 min walk
  • ‪Grant Park Bistro - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬7 min walk
  • ‪Burger Bar Chicago - ‬2 min walk

About this property

Best Western Grant Park Hotel

Hotel with a 24-hour front desk, a quick walk to Columbia College Chicago
Best Western Grant Park Hotel offers 172 accommodations with laptop-compatible safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 172 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a vending machine.
Enjoy a satisfying meal at Mei's serving guests of Best Western Grant Park Hotel. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mei's - Onsite theme restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured valet parking on site (USD 52.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 24 for adults and USD 22 for children
  • 1 restaurant

Restaurants on site

  • Mei's

Family friendly

  • Free cots/infant beds

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 37-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 75 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 24 for adults and USD 22 for children
  • Secured valet parking fee: USD 52.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Airport shuttle service (surcharge) is provided by Airport Express. The front desk can assist guests with booking shuttle service on request.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Grant
Best Western Grant Park
Best Western Grant Park Chicago
Best Western Grant Park Hotel
Best Western Grant Park Hotel Chicago
Grant Park Best Western
Best Western Chicago
Chicago Best Western
Chicago Best Western
Best Western Chicago
Best Western Grant Park Hotel Hotel
Best Western Grant Park Hotel Chicago
Best Western Grant Park Hotel Hotel Chicago

Best Western Grant Park Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1113 out of 2499 reviews
Rating 8 - Good. 711 out of 2499 reviews
Rating 6 - Okay. 393 out of 2499 reviews
Rating 4 - Poor. 166 out of 2499 reviews
Rating 2 - Terrible. 116 out of 2499 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Okay hotel
A basic hotel room. The bed was a little too soft and the pillows could have been better. Conveniently located by Roosevelt CTA station and multiple bus stops. Museum Campus nearby. The area seemed sketchy after 9 pm. Location is the main positive of this hotel.
Stayed 4 nights in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and location
We were given great service. They had said they could keep our bags at the desk until check in but instead had our room ready early. Kept our bags after checkout which nade life easier our last day in town. Great location - we walked almost everywhere.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alejandro

Stayed 2 nights in Oct 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Austin

Stayed 8 nights in Oct 2024

10/10 Excellent

Joy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great location
Stayed 1 night in Nov 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I read several negative reviews on the property. We found it quite adequate and really good in a few areas. Yes, some of the floors are not level. Yes, some of the furniture is older and has character. Yes, the elevators, hallways, room, and especially the bathroom are small. In New York City all these things add up to 'Vintage Charm'. The place was clean, staff for the most part very helpful. Location was really good. Close to many nice eating places AND walking distance to Soldier Field. 2 blocks from the 'L'. BUT! They had 2 coffee urns in the lobby and for 4 days we were there, THERE WASN'T A DROP OF COFFEE IN THEM. C'mon management, that's an easy one.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good Location Hotel Not So
The hotel is in a good location right across from Grant Park within walking distance to the museums there and Soldier Field. There are some excellent restaurants nearby and a Trader Joe's. But, the hotel allows panhandlers to hang right out front, near the front door. The Hilton Garden and Homewood Suites next door do not have this issue. The check-in experience was good, but that is where the service stopped. Our room had a broken bathroom door (the panel was coming off the door and would catch on the door jam if the door was fully closed.) I let the Front Desk know and they didn't even apologize. The bathroom vanity was dinged up. There are no amenities such as breakfast, small convenience store, etc or even water bottles in the room. They do have valet parking which is convenient, but the system is inefficient. The front desk personnel also staff valet. It took nearly 40 minutes to retrieve our car from the valet. The front desk person had to operate the front desk, retrieve luggage from the luggage storage area and get the valet cars. I was told valet was the last priority. For $52 a night, I would expect better service. If given a choice, I would stay next door at one of the Hilton properties. Sadly, those were booked so I decided to give this one a try.
Stayed 1 night in Nov 2024

10/10 Excellent

Cristina Serrano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inigualable ubicación. El staff siempre fue muy amable con nosotros. Tienen el Yolk y el Paris Baguette ahí abajo y son super buenas opciones para desayunar. A 2 cuadras tienes la parada del bus y a 3 cuadras la estación del metro. Limpieza de la habitación excelente. Cuenta con mini refri, caja fuerte, secadora de cabello, y café gratis.
Stayed 5 nights in Oct 2024

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Outdated
AC didn’t work very well, walls were paper thin so could hear our neighbors every move. Toilet leaking and room was outdated.
Stayed 1 night in Nov 2024

8/10 Good

Waseem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Jen

Disliked: Cleanliness, amenities, property conditions & facilities
Noisy w/ work being done all day. Uneven cleaning (my room was skipped 2/5 nights). The bed & pillows are comfortable though. I'd hesitate to stay here again.
Stayed 5 nights in Nov 2024

8/10 Good

Andrew

Stayed 1 night in Nov 2024

10/10 Excellent

Eddie, Brookline

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in Nov 2024

8/10 Good

Dantzel

Travelled with partner
Liked: Staff & service
-Convenient location -old building -good price
Stayed 3 nights in Nov 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about this place, unfortunately my stay was slightly ruined by my neighbors having crying children and yelling during the daytime as well as some banging most likely due to construction in the property. Other than those two things the plave was great and the view from my room was amazing
Stayed 3 nights in Nov 2024

4/10 Poor

Steve

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After airline issue of missing a flight I called hotel directly to inform them that we would be arriving the next day. Was informed that our room would be available when we arrived in the morning. Upon arrival I was told that they had no rooms available and that we would need to wait until check in time. Room that we were assigned to was in poor condition and even though I alerted the front desk nothing was corrected. The bathroom door panel was half falling off. I was very disappointed with the condition of the room and the room not being available upon arrival. This was not a positive experience with dealing with Best Western Brand.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alexa

Stayed 1 night in Oct 2024

6/10 Okay

Sara

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Dex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beds could be better.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erica, Houston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best and most centrally located and affordable place to stay in Chicago! Staff is very attentive! Shout out to my guy Brian!
Stayed 2 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice (as advertised in pictures). Parked easily in a garage less than a block away.
Stayed 1 night in Nov 2024

6/10 Okay

David

Business traveller
Room bathroom was not in a good condition (paint, tile)
Stayed 2 nights in Nov 2024

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is perfect for a stay in Chicago. The staff is wonderful, but above all the price/quality ratio is hard to beat. Location is perfect, close to all Chicago’s main attractions. The only problem for us was the air conditioning that has an old system and shooshes hot air and then cold air all the time. The hotel indeed needs renovation, but at such a price in downtown Chicago this hotel is the best choice you can have if you are not with an atttitude.
Stayed 6 nights in Oct 2024