See all properties
Save

Congress Plaza Hotel

3.5 star property

Photo gallery for Congress Plaza Hotel

Aerial view
Junior Suite, City View | City view
Standard Room, 2 Double Beds, Accessible
Junior Suite, City View | Living area
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • 24/7 front desk

Explore the area

Map
520 South Michigan Avenue, Chicago, IL, 60605
  • Art Institute of Chicago
    ‪6 min walk‬
  • Millennium Park
    ‪8 min walk‬
  • Grant Park
    ‪18 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

Standard Room, 2 Double Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed, Lake View, Lakeside

Standard Suite, 1 King Bed, Lake View, Lakeside | Living room

Standard Suite, 1 King Bed, Lake View, Lakeside

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 50 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Standard Room, 1 King Bed, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Lake View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Lake View

  • 23 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

River Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (3953)
The price is NZ$214
for 1 room
includes taxes & fees
8 Apr - 9 Apr
River Hotel

About the area

Chicago

With a stay at Congress Plaza Hotel, you'll be centrally located in Chicago, steps from Columbia College Chicago and Museum of Contemporary Photography. .This hotel is 0.1 mi (0.1 km) from Spertus Institute of Jewish Studies and 0.2 mi (0.3 km) from Auditorium Building and Theatre.

What's nearby

  • Auditorium Building and Theatre - 2 min walk - 0.2 km
  • Art Institute of Chicago - 6 min walk - 0.6 km
  • Millennium Park - 8 min walk - 0.7 km
  • Chicago Riverwalk - 18 min walk - 1.5 km
  • Grant Park - 18 min walk - 1.5 km

Getting around

  • Chicago Van Buren Street Station - 2 min walk
  • Harrison Station - 5 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪The Lounge At Congress Hotel - ‬2 min walk
  • ‪Fontano's Subs - ‬3 min walk
  • ‪Epic Burger - ‬4 min walk
  • ‪Buddy Guy's Legends - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Congress Plaza Hotel

Hotel with 2 restaurants, steps from Columbia College Chicago
Congress Plaza Hotel offers 870 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Premium cable television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 870 guestrooms featuring refrigerators. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a hair salon, and wedding services.
Grab a bite at Tavern Tap, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has 50000 square feet (4645 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekends.
Tavern Tap - This sports bar serves breakfast only.
Tavern Tap - Onsite sports bar. Open select days.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 62 per night)

Food and drink

  • Weekend full breakfast available 6:30 AM to 11:00 AM for a fee: USD 16 to 23 for adults and USD 12 to 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Tavern Tap
  • Tavern Tap

Things to do

  • Bicycle storage
  • Gym
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 50,000 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Hand-held showerhead
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 49.00
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 59.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 16 to 23 for adults, and USD 12 to 18 for children
  • Uncovered self parking fee: USD 62.00 per night
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-out fee: USD 59.00 (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Congress Hotel
Congress Hotel Plaza
Congress Plaza
Congress Plaza Chicago
Congress Plaza Hotel
Congress Plaza Hotel Chicago
Hotel Congress Plaza
Plaza Congress Hotel
Congress Hotel Chicago
Congress Plaza Hotel Hotel
Congress Plaza Hotel Chicago
Congress Plaza Hotel Hotel Chicago

Congress Plaza Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 3592 out of 8626 reviews
Rating 8 - Good. 2405 out of 8626 reviews
Rating 6 - Okay. 1342 out of 8626 reviews
Rating 4 - Poor. 727 out of 8626 reviews
Rating 2 - Terrible. 560 out of 8626 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the character of old hotels and this one did not disappoint. Pros: we had hot water for showers, plenty of towels, a comfortable bed, two onsite restaurants to choose from, and two complimentary bottles of water in our room. We called for room service one night; they were friendly and fast. The food was excellent and the portion sizes were more than generous. I ordered the hummus and the tacos, both appetizers, and I had enough food to feed 4 people! My husband ordered the club sandwich and he, too, could have fed 4 people with the size sandwich and amount fries he got. Cons: the temperature could not be set. It was either heat or nothing. Spend the extra money if you want a room with a view or you’ll be disappointed looking out your window. We would definitely recommend this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Courtnee

Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never stay at another hotel in this area. The Congress is not only affordable (even the lake view options) but it is beautiful! The high ceilings and natural light in the rooms is unbeatable! My experience is always seamless and the staff are so helpful!
Stayed 1 night in Dec 2024

2/10 Terrible

Aurora, Chicago

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff did not explain anything to me. I had to call them to ask where we can get breakfast and what the wifi information was. The bathroom smelled humid, there was rust all over the bathroom, the walls were cracked. Breakfast was dry/cold with only little to no variety of food options. The coffee machine was not working. Overall will never stay here again.
Stayed 2 nights in Dec 2024

8/10 Good

Greg

Stayed 1 night in Dec 2024

6/10 Okay

Joe

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very historic and beautifully decorated. We had a junior suite that was extremely roomy and very clean. The furniture was nice, but didn’t seem to match the historic charm of the hotel being that the decor in the room was ultra modern. The bathroom was huge, but the tub wasn’t updated and was very small. Overall, it was a nice experience and I’d definitely recommend staying.
Stayed 2 nights in Dec 2024

8/10 Good

Maria

Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Lindsay

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Stayed 2 nights in Sep 2024

8/10 Good

McKenna

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Jocelynn

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Charity

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Vangmee

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Sherry

Travelled with group
Continental Breakfast was a nightmare!!
Stayed 1 night in Dec 2024

10/10 Excellent

jennifer

Stayed 3 nights in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Congress hotel is the best
I love staying at the Congress hotel whenever I’m in Chicago
Elegant lobby of the hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
It’s a very cozy hotel, if you ever wanna just explore Chicago for a few days this is a very good option
Stayed 3 nights in Dec 2024

10/10 Excellent

KARFAR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay Option in Chicago !!
We had a great experience. Being on the 8th floor gave us a great view of the city. We love the food options available in the area, which are within walking distance.
Stayed 2 nights in Dec 2024

6/10 Okay

La'Shay

Travelled with family
Liked: Cleanliness, staff & service
The bathrooms need to be upgraded. Other than that, the place is wonderful.
Stayed 2 nights in Dec 2024

4/10 Poor

Isaiah

Stayed 1 night in Nov 2024

10/10 Excellent

Obed

Stayed 1 night in Dec 2024