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Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Indoor pool
Bar (on property)
3 restaurants, breakfast served
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar

Explore the area

Map
5440 N River Rd, Rosemont, IL, 60018
  • Rosemont Theatre
    ‪3 min walk‬
  • Donald E. Stephens Convention Center
    ‪4 min walk‬
  • Fashion Outlets of Chicago
    ‪6 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪10 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Executive Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (CEO)

Room amenity

Suite, 1 King Bed (CEO)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, blackout curtains, soundproofing

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, blackout curtains, soundproofing

Junior Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Hyatt Regency O'Hare Chicago

  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1432)
The price is NZ$338
for 1 room
includes taxes & fees
8 Apr - 9 Apr
Hyatt Regency O'Hare Chicago

About the area

Rosemont

With a stay at Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG in Rosemont (O'Hare), you'll be within a 5-minute walk of Rosemont Theatre and Donald E. Stephens Convention Center. .This hotel is 11.8 mi (18.9 km) from Wrigley Field and 12.1 mi (19.5 km) from Schaumburg Convention Center.

What's nearby

  • Rosemont Theatre - 3 min walk - 0.3 km
  • Donald E. Stephens Convention Center - 4 min walk - 0.4 km
  • Fashion Outlets of Chicago - 6 min walk - 0.6 km
  • Rivers Casino - 3 min drive - 2.5 km
  • Allstate Arena - 5 min drive - 4.5 km

Getting around

  • Rosemont Station - 11 min walk
  • Rosemont Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 10 min drive

Restaurants

  • ‪Kipling at Fashion Outlets of Chicago - ‬6 min walk
  • ‪Tapville Social - ‬8 min walk
  • ‪Food Court - ‬10 min walk
  • ‪Dave & Buster's - ‬16 min walk
  • ‪Basil's Kitchen - ‬3 min walk

About this property

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG

Hotel with 3 restaurants, steps from Rosemont Theatre
Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG offers 503 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Rosemont hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 503 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Rosemont? This hotel has 55000 square feet (5110 square meters) of space consisting of a conference center and 25 meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
Full breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
The Visibility Bar - Onsite bar.
Chicago Fire Oven - This restaurant serves breakfast only. Open daily.
On The Fly - Onsite restaurant. Open daily.
Murray Bros Caddyshack - Onsite restaurant. Open select days.

Languages

Arabic, Bosnian, Croatian, English, Filipino, French, German, Polish, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM
  • Parking on site (USD 29 per night; includes in/out privileges)
  • Extended parking on site (USD 29 per night)

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 24.42 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Chicago Fire Oven
  • Murray Bros Caddyshack
  • On The Fly
  • The Visibility Bar

Things to do

  • Gym
  • Indoor pool
  • Stereo

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 25 meeting rooms
  • Conference centre (55,000 square foot of space)

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 24.42 per person
  • Self parking fee: USD 29.00 per night (in/out privileges)
  • Extended parking fee: USD 29 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare
Crowne Plaza Hotel Chicago O'Hare Rosemont
Crowne Plaza Chicago O'Hare Rosemont

Crowne Plaza Chicago Ohare Hotel & Conf Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1172 out of 2023 reviews
Rating 8 - Good. 471 out of 2023 reviews
Rating 6 - Okay. 224 out of 2023 reviews
Rating 4 - Poor. 85 out of 2023 reviews
Rating 2 - Terrible. 71 out of 2023 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Maricel

Stayed 3 nights in Nov 2024

8/10 Good

Le

Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Diyana

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
It wasn’t what I expected at all even I got sick because the heat wasn’t working every time I turned it on it goes off and the parking are too far from the hotel. I’m so disappointed
Stayed 1 night in Dec 2024

10/10 Excellent

Latisha, Washington

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service
Stayed 2 nights in Dec 2024

8/10 Good

Tyra

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sterling

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soft bed set, excellent pillow support and a top notch bathroom ;) AC worked immediately and loved every second of it. The walls were pretty thick as I couldn’t hear any sound from other guests as we were really close to the elevator
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Heater in room only worked if manually operated. Pay parking, would have been nice to inform before checkin. Room was clean and bed was comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Dayna Lee

Stayed 1 night in Nov 2024

10/10 Excellent

siham

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very near the hotel
Stayed 1 night in Dec 2024

8/10 Good

Patricia

Stayed 1 night in Dec 2024

10/10 Excellent

Roxann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!!!
Stayed 3 nights in Oct 2024

4/10 Poor

Christena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

bryan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great, rooms and halls clean. Bed and linens were nice and comfy. Bathroom was big, but very dated. Parking was horrible, worst I have ever seen at a hotel. $30 per night to park, plus you have to drive all the way around the block from the lot, to pick up someone waiting in the lobby Carpet is very old and dingy, looks like it is from the 90's, Paint on the walls is chipping off everywhere. Furniture is super old, at least 25 years or more. The breakfast was, eh, not bad, not great. No after hours food(awkward hours on a Sunday), no room service. Walls are paper thin, can hear every noise. I won't use this hotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

JT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this property
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When I arrived to my room half the lights didnt work! Then went to take a shower and water sprayed everywhere. Also the shower had mold around it!
Stayed 2 nights in Dec 2024

6/10 Okay

Valeria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Beautiful interior. Mid exterior. Terrible accessibility when it comes to entrances. Terrible parking situation, definitely not worth $29 a night if you have littles and have to carry them out in the freezing cold and walk a distance to get inside the property. Overall decent place if you don’t have a POV to worry about.
Stayed 6 nights in Nov 2024

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ease of going to the airport. Staff were very friendly and treated kindly
Stayed 2 nights in Dec 2024

6/10 Okay

Amber

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
It was fine.
Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

8/10 Good

Vicki

Travelled with family
Liked: Property conditions & facilities
Great staff and cleanliness
Stayed 1 night in Dec 2024