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Homewood Suites by Hilton Chicago Downtown South Loop

3.0 star property

Photo gallery for Homewood Suites by Hilton Chicago Downtown South Loop

Pool
Exterior
Lobby
Studio, 1 King Bed, Corner | Private kitchen
Suite, 1 Bedroom, Corner | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
59 E. 11th Street, Chicago, IL, 60605
  • Grant Park
    ‪15 min walk‬
  • Soldier Field
    ‪17 min walk‬
  • Millennium Park
    ‪18 min walk‬
  • Chicago, IL (MDW-Midway Intl.)
    ‪27 min drive‬

Room options

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

49-inch Smart TV with premium TV channels, TV, Netflix

Suite, 1 Bedroom, Non Smoking

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible (Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Corner

Bathroom shower

Suite, 2 Queen Beds, Accessible, Corner

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

Suite, 1 Bedroom, Corner

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Hearing)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Corner

Studio, 1 King Bed, Corner | Living area

Studio, 1 King Bed, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Corner (Hearing)

49-inch Smart TV with premium TV channels, TV, Netflix

Studio, 1 King Bed, Accessible, Corner (Hearing)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

Similar properties

Lobby

Embassy Suites by Hilton Chicago Downtown River North

  • Pool
  • Breakfast included
  • Pet-friendly
  • Restaurant
4.2 out of 5, Very good, (3767)
The price is NZ$296
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Embassy Suites by Hilton Chicago Downtown River North

About the area

Chicago

With a stay at Homewood Suites by Hilton Chicago Downtown South Loop in Chicago (Downtown Chicago), you'll be steps from State Street and 13 minutes by foot from Lake Michigan. .This hotel is 0.8 mi (1.2 km) from Grant Park and 0.6 mi (1 km) from Field Museum of Natural History.

What's nearby

  • Shedd Aquarium - 13 min walk - 1.1 km
  • Grant Park - 15 min walk - 1.3 km
  • Art Institute of Chicago - 16 min walk - 1.3 km
  • Soldier Field - 17 min walk - 1.5 km
  • Millennium Park - 18 min walk - 1.5 km

Getting around

  • Roosevelt Station - 3 min walk
  • Chicago Museum Campus-11th Street Station - 4 min walk
  • Chicago Midway Airport (MDW) - 27 min drive

Restaurants

  • ‪Lou Malnati's Pizzeria - ‬5 min walk
  • ‪Aurelio's Pizza South Loop - ‬4 min walk
  • ‪Grant Park Bistro - ‬5 min walk
  • ‪Buddy Guy's Legends - ‬6 min walk
  • ‪Burger Bar Chicago - ‬3 min walk

About this property

Homewood Suites by Hilton Chicago Downtown South Loop

Hotel with free breakfast, steps from State Street
Homewood Suites by Hilton Chicago Downtown South Loop offers 196 accommodations with washers/dryers and laptop-compatible safes. Accommodations are furnished with double sofa beds. 49-inch Smart televisions come with Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 196 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 49-inch Smart televisions with premium TV channels provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.
Stop by Shang Noodle for lunch, dinner, or brunch, where this restaurant specializes in Asian cuisine, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events. Limited parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Shang Noodle - This restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Tea % - Onsite coffee shop. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 70 per night; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Shang Noodle
  • Tea %

Things to do

  • 24-hour gym
  • Pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered valet parking fee: USD 70 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hilton Chicago Downtown South Loop Hotel
Homewood Suites Hilton Hotel
Homewood Suites Hilton Chicago Downtown South Loop
Homewood Suites Hilton
Homewood Suites by Hilton Chicago Downtown South Loop Hotel
Homewood Suites by Hilton Chicago Downtown South Loop Chicago

Homewood Suites by Hilton Chicago Downtown South Loop Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1114 out of 1855 reviews
Rating 8 - Good. 439 out of 1855 reviews
Rating 6 - Okay. 165 out of 1855 reviews
Rating 4 - Poor. 74 out of 1855 reviews
Rating 2 - Terrible. 63 out of 1855 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good and the staff was friendly. I would stay at this location again.
Stayed 2 nights in Dec 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location if you want to walk to the Field Museum and Shed Aquarium. Nearby grocery stores and many restaurants. Friendly helpful staff. Significant problem with the elevators, which caused inconvenient delays throughout our stay. Furthermore, other guests said this problem had been going on for at least two weeks.
Stayed 3 nights in Dec 2024

6/10 Okay

Nick

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Adam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dont make this mistake.
Only 1 elevator worked so going anywhere was awful. You even had to go to a different floor for ice. And your not allowed to use the stairs. Hallways wete dirty. Pool cold. Furniture stained. Breakfast was lackluster
Stayed 2 nights in Dec 2024

10/10 Excellent

Bas

Stayed 4 nights in Nov 2024

6/10 Okay

Rebecca

Travelled with family
Liked: Cleanliness, room comfort
Great maintenance worker saves the trip!
It would have been nice to know that the hotel actually had two hotels in the same building. No one told us we would have to use a certain elevator so of course we got all our luggage into an elevator after a super long wait only to find out it couldnt go to our floor and our elevators were on the other side of the building. Overall super frustrating to get checked in and get to the room. The room was clean and comfortable. The free hot breakfast was not great, limited option for those that dont eat pork and overly crowded. Also the elevators were not working for most of the trip. If it wasnt for the amazing maintenance worker that would come check and see if anyone needed a ride on his elevator, it would have been impossible. He was the best part of the trip!! He needs a raise. The hotel was in a good location however as it was just a short walk to the Roosevelt station to ride the CTA.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dante

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend! Very nice, friendly and clean!
Loved it! We were in town for 2 days for the Lions game. I used the Park Whiz app to get a parking space super close. Check-in was quick and easy. It was a short / easy walk to Solider Field as well. The room was very nice with a great view. We had a small kitchen and everything worked perfectly. I slept on the pull out couch and it was quite comfortable. We ate dinner at the restaurant downstairs. It was really good and affordable! The pool / hot tub was very clean and nice as well. Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Glynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One elevator was down which made for very long wait times to ride down from the 19th flior
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Accomodations
Very nice and comfortable accommodations, clean and spacious. Very friendly and helpful staff. Great shower with nice water pressure. Kitchenette was nice, too.
Stayed 2 nights in Dec 2024

8/10 Good

Nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Zavier

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
The dust bunnies in the vent near the bed
The black mold that was painted over
Stayed 2 nights in Dec 2024

6/10 Okay

Vianey

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The front staff was extremely friendly and accommodating! The three star rating is for the fact that there was one working elevator for over 20 floors, so it took between 5 to 15 minutes to get between floors or to and from the lobby. We also had an issue with the pressure in the shower going in and out as well as loud pipe sounds throughout the day. While they did come to check it, they told us it would be fine, but it was still going in and out. It is inconvenient to keep calling downstairs when we are trying to get ready to go out.
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic experience! Friendly staff, good breakfast food, and clean room
Stayed 2 nights in Dec 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Really enjoyed having a comfy couch and a kitchen with a full sized fridge and dishes. Great location! All the staff were friendly and efficient. A few things could have been better. Unfortunately, only one elevator was working which meant a lot of waiting especially around breakfast time. Also, the pipes were really noisy in the morning which wasn’t a big deal but was strange. Despite this though, we would definitely stay there again!
Stayed 2 nights in Dec 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay, swimming pool was lovely and had a good sized room- we had a corner suite for 4 and it felt very spacious. Breakfast was good but we disliked the use of disposable plates and cutlery so just took our own down from the room. One lift was out of order whilst we were there so there was an occasional long wait. The free hot drinks were a real bonus. A great stay overall
Stayed 3 nights in Dec 2024

10/10 Excellent

Ashik Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city
Stayed 3 nights in Dec 2024

4/10 Poor

Daniella

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We enjoyed the suite style of the room. Having a full kitchen was so nice. Unfortunately, the hot tub was broken for our entire stay. One of the elevators was also down for most of the trip. When I would ask staff about the hot tub, they would act annoyed. We accidentally left an item in the room and it took two days, three phone calls (one unreturned message), and talking to several staff to get them to find it and send it to us via mail.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

steven M

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Elevator, Jacuzzi didn't work, parking twice the local rate, you can pay on line early when you make reservations but not after you make reservations caret in the room looked like it was salvaged and worn through.
Stayed 2 nights in Dec 2024

6/10 Okay

Gus

Liked: Room comfort
Disliked: Cleanliness
Average, pool not warm
The room was nice but we didn’t get body lotion and the toilet smelled bad. Also the pool didn’t have warm water like advertised and the jacuzzi wasn’t working . Everything else was good.
Stayed 2 nights in Dec 2024

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hallways weren't vaccummed when we arrived, but looked like they were sometime in the following days. Room was clean, but the hot water was inconsistent and the pipes make a really loud noise during the shower. You can also hear the pipes from other rooms during the night. The elevators, the only way to the rooms, didn't always work and we got stuck waiting a few times for someone to allow us to use a service elevator. We ended up opting to walk down the stairs, 18 floors, when leaving the building because the elevatoe didnt show up for 10 minutes. They seemed to have fixed it by the time our stay waa complete, but it was inconvenient for sure. Beds were reasonably comfortable at least!
Stayed 3 nights in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

6/10 Okay

JOSEPH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great other than there are only 2 elevators and only one was operational.
Stayed 2 nights in Dec 2024

8/10 Good

Warren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Outside of only one elevator working on the Homewood Suites side, I had a good stay
Stayed 2 nights in Dec 2024