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Residence Inn Chicago Downtown/Loop

3.5 star property

Photo gallery for Residence Inn Chicago Downtown/Loop

Reception
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Fridge, microwave, stovetop, dishwasher
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
11 S Lasalle St, Chicago, IL, 60603
  • Cadillac Palace Theatre
    ‪5 min walk‬
  • Willis Tower
    ‪6 min walk‬
  • Millennium Park
    ‪9 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

32-inch LCD TV with cable channels, TV, pay films

Studio, 1 King Bed with Sofa bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 34 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed

32-inch LCD TV with cable channels, TV, pay films

Executive Studio, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Hearing Accessible)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom

  • 68 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Studio

Superior Studio

Superior Studio

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

Similar properties

Front of property

Hotel Riu Plaza Chicago

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1728)
The price is NZ$376
for 1 room
includes taxes & fees
30 Apr - 1 May
Hotel Riu Plaza Chicago

About the area

Chicago

With a stay at Residence Inn Chicago Downtown/Loop in Chicago (Downtown Chicago), you'll be steps from Chicago Loop Synagogue and 3 minutes by foot from Rookery. .This eco-certified hotel is 0.2 mi (0.3 km) from Chicago City Hall and 0.2 mi (0.3 km) from Daley Plaza.

What's nearby

  • Cadillac Palace Theatre - 5 min walk - 0.4 km
  • Willis Tower - 6 min walk - 0.6 km
  • Millennium Park - 9 min walk - 0.8 km
  • Michigan Avenue - 10 min walk - 0.9 km
  • Chicago Riverwalk - 14 min walk - 1.2 km

Getting around

  • Washington-Wells Station - 3 min walk
  • Millennium Station - 12 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Goddess and the Baker, 181 W Madison - ‬2 min walk
  • ‪Roanoke Restaurant - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Mr Submarine - ‬4 min walk

About this property

Residence Inn Chicago Downtown/Loop

Eco-certified hotel with free breakfast and a fitness center
Residence Inn Chicago Downtown/Loop offers 381 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and dishwashers. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 381 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 32-inch LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
You can enjoy a meal at the restaurant serving the guests of Residence Inn Chicago Downtown/Loop, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 13 meeting rooms available for events.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Residence Inn Chicago Downtown/Loop has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 5 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 70 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Dining table
  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Dining table
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 5 per day (rates may vary)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Residence Inn Chicago Downtown/loop Hotel
Residence Inn Downtown/loop Hotel
Residence Inn Chicago Downtown/loop
Residence Inn Downtown/loop
Chicago Downtown Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel
Residence Inn Chicago Downtown/Loop Chicago
Residence Inn Chicago Downtown/Loop Hotel Chicago

Residence Inn Chicago Downtown/Loop Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1004 reviews
Rating 8 - Good. 181 out of 1004 reviews
Rating 6 - Okay. 40 out of 1004 reviews
Rating 4 - Poor. 16 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and wonderful views. Close to lots of hidden gems in food. The breakfast was amazing!
Stayed 2 nights in Jan 2025

8/10 Good

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself and the room was very nice and super clean. The bed was comfy and the room was updated and trendy. Staff very friendly throughout. Location is very convenient to walk to the theatre district. The restaurant in the building, Roanoke, was delicious. We sat at the bar for happy hour and the drinks and bartender were top notch. Food was amazing and the servings were very generous. The only complaint we had if we had to have one..is that the breakfast items we had were no longer warm and the coffee was lukewarm. Other than that the hotel was very beautiful and well kept.
Stayed 1 night in Jan 2025

10/10 Excellent

Jordynne

Liked: Cleanliness, staff & service, property conditions & facilities
Loved staying at this location! Close to most important parts of downtown chicago and very close to the train station
Stayed 1 night in Dec 2024

8/10 Good

Christina, Fishers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!! Walking distance to museums, Navy Pier, Willis Tower, and everything.
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experience
The Residence Inn, Chicago Downtown Loop - 5 stars all the way. 10 stars actually for their extemely helpful, cheerful, patient front desk staff, especially Jada. Just exceptional service 24/7. Breakfast was excellent every day, dining room staff friendly and efficient. The attached restaurant made our wedding party's dinner a wonderful and beautiful experience. Many thanks to Christine for coordinating the event and to Gregory, our fantastic waiter. The hotel is close to everything you need and we never heard any noise from the street or elevator or the rooms next to us. Rooms were very clean and well furnished.
Stayed 3 nights in Jan 2025

10/10 Excellent

Seyed Ali

Stayed 5 nights in Dec 2024

10/10 Excellent

chu bo

Stayed 2 nights in Jan 2025

10/10 Excellent

Gabriel Maruo Da

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near the L trains and bus stops and it’s located near everything a 10-15 minute walk to all the tourist attractions
Stayed 5 nights in Dec 2024

10/10 Excellent

bryan

Stayed 6 nights in Dec 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

8/10 Good

bonny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. Very clean, very nice staff
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Onoris Calderon, Trujillo Alto

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
La habitación nos pareció muy buena, excepto por el sofá cama. Se sentían los alambres del matress. Tuvimos que improvisar una cama solo con los cojines del sofá y envolverlos en una sábana. La cocina aunque estaba muy bien equipada, el microondas necesitaba tiempo adicional al que usualmente estamos acostumbrados pues no calentaba mucho. El desayuno fue variado y muy bueno. El hotel tiene una ubicación muy céntrica para visitar lugares de interés caminando, pero en ocasiones es necesario otras alternativas como el uber.
Stayed 5 nights in Dec 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Always love our stay here. Spacey rooms and wonderful breakfast!
Stayed 1 night in Dec 2024

8/10 Good

Poulette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, very spacious and nice. The hotel is in a great area very walkable and have dining, shopping and theaters very close. The only thing was the breakfast area was very messy, the breakfast have a lot of options and the as tasty but the area was messy.
Stayed 5 nights in Dec 2024

10/10 Excellent

Maria karla

Stayed 2 nights in Dec 2024

10/10 Excellent

Spencer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas with the fam!
Our room wasn't available at check-in, but besides that delay -- we loved our trip and experience! The rooms were spacious, the breakfast was delicious, and everything was beautifully decorated for Christmas!
Stayed 1 night in Dec 2024

10/10 Excellent

kellie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great property, quiet, upscale.
Stayed 4 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Residence Inn. Upon check in, we found out that we were treated to a room upgrade and got a beautiful suite. We had a truly incredible stay. We will never forget the time at this hotel. Thank you Residence Inn for making our time here so special.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Walkable to all the Christmas/Holiday festivities and easily accessible to trains and buses. It was only one block from the train we took from the airport. The room was clean, the elevators were quick, breakfast was good, and the staff was so nice. Will definitely book again for our next Chicago trip.
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Jewelia

Stayed 1 night in Dec 2024