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Sofitel Chicago Magnificent Mile

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofitel Chicago Magnificent Mile

Exterior
Premium bedding, in-room safe, individually decorated
City view
Exterior
Fitness facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Bar
  • Air conditioning

Explore the area

Map
20 E Chestnut St, Chicago, IL, 60611
  • Michigan Avenue
    3 min walk
  • John Hancock Center
    5 min walk
  • Chicago Water Tower
    5 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    37 min drive

Room options

View all photos for Suite, 1 Bedroom, Corner (Prestige)

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner (Prestige)

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Room, 1 King Bed, Accessible, View

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, Accessible, View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Accessible, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed, Accessible

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

Signature Suite, 1 Bedroom

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (Floors 6-32)

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds (Floors 6-32)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Floors 6-10)

Premium bedding, in-room safe, individually decorated

Classic Room, 1 King Bed (Floors 6-10)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

Premium bedding, in-room safe, individually decorated

Suite, 1 Bedroom, Corner

  • 65 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Accessible

Premium bedding, in-room safe, individually decorated

Superior Double Room, 2 Double Beds, Accessible

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed, View (Floors 22-32)

Premium bedding, in-room safe, individually decorated

Luxury Room, 1 King Bed, View (Floors 22-32)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Floors 11-21)

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed (Floors 11-21)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Junior Suite, 1 King Bed, Accessible

  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Accessible

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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Exterior

L7 Chicago by LOTTE

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Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1122)
The price is NZ$339
for 1 night
includes taxes & fees
17 Dec - 18 Dec
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About the area

Chicago

Sofitel Chicago Magnificent Mile is centrally located in Chicago, a 3-minute walk from Michigan Avenue and a 2-minute drive from Chicago Riverwalk. .This luxury hotel is 1.7 mi (2.8 km) from Grant Park and 3.1 mi (5 km) from United Center.

What's nearby

  • Michigan Avenue - 3 min walk - 0.3 km
  • Chicago Riverwalk - 16 min walk - 1.4 km
  • Grant Park - 2 min drive - 2.9 km
  • Soldier Field - 5 min drive - 5.4 km
  • United Center - 5 min drive - 5.1 km

Getting around

  • Chicago Van Buren Street Station - 3 min drive
  • Chicago Station (Red Line) - 3 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Goose Island Beer Co. - ‬3 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪Streeter's Tavern - ‬3 min walk

About this property

Sofitel Chicago Magnificent Mile

Art Deco Chicago hotel in Downtown Chicago with a 24-hour fitness center
Sofitel Chicago Magnificent Mile offers 415 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 415 guestrooms featuring LCD televisions. Digital television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This Art Deco hotel also features concierge services, wedding services, and discounted use of a nearby fitness facility.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Sofitel Chicago Magnificent Mile has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Parking and public transport

  • Valet parking on site (USD 84.00 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:30 AM: USD 27.00-40.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 104
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 125.00 per accommodation, per night
  • Resort fee: USD 29.35 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • In-room bottled water
  • Internet access
  • Newspaper
  • Phone calls
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 27.00 to 40.00 per person
  • Valet parking fee: USD 84.00 per day (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
A valid credit card is required to hold a reservation at this property. This property may place an authorization of USD 1 prior to your arrival.

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sofitel Chicago Tower
Sofitel Chicago Water Tower
Sofitel Water
Sofitel Water Hotel
Sofitel Water Hotel Chicago Tower
Chicago Sofitel
Sofitel Chicago Water Hotel
Sofitel Chicago Water Tower Hotel Chicago
Sofitel Water Tower Hotel Chicago
Sofitel Chicago Water Tower Hotel
Sofitel Water Tower Hotel
Sofitel Water Tower
Sofitel Chicago Magnificent Mile Hotel
Sofitel Hotel
Sofitel Chicago Magnificent Mile Hotel
Sofitel Chicago Magnificent Mile Chicago
Sofitel Chicago Magnificent Mile Hotel Chicago

Sofitel Chicago Magnificent Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1338 out of 1686 reviews" "
Rating 8 - Good. 209 out of 1686 reviews" "
Rating 6 - Okay. 68 out of 1686 reviews" "
Rating 4 - Poor. 32 out of 1686 reviews" "
Rating 2 - Terrible. 39 out of 1686 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

levent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Neeru

Liked: Cleanliness, property conditions & facilities
We had a tough time checking in as hotel could not find reservation. We spent over an hour hotel and Expedia talking to each other and finally the issue was resolved. Not sure what the problem was. I even had to get involved. When you are spending this much money the process should be seamless
Stayed 3 nights in Aug 2024

10/10 Excellent

Lyhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, hotel, and staff on-site.
Stayed 3 nights in Aug 2024

4/10 Poor

Jacqueline

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
The comforter was dirty and they didn’t have an extra sheet between the comforter and the sheet at the bottom. When the staff came to clean my room, they didn’t replace the coffee amenities and I had to call for more amenities. The restaurant in the hotel was really good but service was horrible. They took forever to seat us, forever to take our order and it was freezing in the building. Did I mention it’s $84 a night for overnight parking. Nothing was complementary and they didn’t care that I complained. Never staying here again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Sanjay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m truly frustrated with my recent stay at the Sofitel Magnificent Mile located in downtown Chicago. I chose to spend a week there with my family, expecting a 5-star experience for over $300 a night, but what we got was far from it. Honestly, the service felt more like 2 stars. I was extremely disappointed with the cleaning service—they couldn’t even manage to remove a nail from the shower for the entire 5 days of our stay! Arthur at the front desk was helpful, but his Asian colleague was unfortunately rude and indifferent. We had issues with the room not being cleaned until late afternoon, which was inconvenient, so we requested service after 5 PM. Despite this, the front desk ignored our request and sent staff to knock on our door repeatedly, even though the DO NOT DISTURB sign was on. This was incredibly frustrating and left us feeling like our privacy was completely disregarded. To make matters worse, even after the house keeping manager assured us she would address the issues, nothing improved. The nail remained in the shower, and the coffee in the room wasn’t replenished. Given the circumstances, I sincerely hope management takes this situation seriously and considers reimbursing us for our stay. I trust that this feedback will be addressed accordingly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Randall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was tremendous, I will definitely be returning
Stayed 2 nights in Aug 2024

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The hotel and the staff were amazing. Located in a great spot to get to Magnificent Mile and the Navy Pier. Close to red line. Room was nice but shower wasn’t great, cold or super hot.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
All was perfect. LOVED the scent in the lobby!
Stayed 2 nights in Aug 2024

8/10 Good

Argenita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like food beverage discount
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cheryl Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous room, friendly, helpful staff, love the location!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I love this property. However, I had to stand in line 20 minutes to check in. This would not be as troublesome, except, the Concierge was present the whole time and not assisting with Check in, either at his own computer/station, or at the unused one of 3. Also, when you know that your hotel is full, staff it fully. There were 3 possible check-in stations/computers--not including the Concierge's. (With that one, there should be 4 possible stations). Staff them.
Stayed 1 night in Aug 2024

10/10 Excellent

Victoria

Stayed 3 nights in Aug 2024

10/10 Excellent

Richard J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, property conditions & facilities
S
Stayed 1 night in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a change.
This day and age there are so many hotels that struggle with perfect service and accommodations. The Sofitel did not disappoint! Easy and stress free with great staff from valet, front desk to restaurant! It was perfect for a change!
Stayed 1 night in Aug 2024

10/10 Excellent

mary

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sized very comfortable and well appointed rooms with beautiful views. Location is hard to beat with the best high end stores around the corner as well as multiple choices of restaurants. The lobby restaurant had very good food for a quick breakfast and lunch and the service was excellent. Nice sized gym. Would highly recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful rooms. Excellent location. Wonderful staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice room
Stayed 1 night in Aug 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024