2/10 Terrible
mike
Travelled with family
2 Dec 2024
Disliked: Staff & service, room comfort
Don't stay here
We've been traveling for over 30 years and this hotel is the worst hotel that we've ever stayed at. The service is mostly nonexistent and argumentative. Their idiotic check in process left my family locked out of the hotel in the freezing cold with our luggage.The rooms are extremely loud. We could hear everything our neighbors were doing and the noise from the bars kept us up until 2am. Also, they charge a $50 daily "resort fee" and get nothing of value. • Free Club 1 Hotels 1-Year Gold Rewards Membership: Earn 3X ClubONE Points and save up to 60% off at over 1.8 Million hotels and car rentals worldwide. Plus, receive 2,500 bonus ClubONE Points at sign up.
• $25 CHC Booking Credit to be used on your next stay.
• $25 Restaurant.com eGift card per night stayed.
• Save +$140 on Chicago’s top attractions with CityPASS.
This place is a joke. Stay away from this hotel!
mike
Stayed 2 nights in Nov 2024