The Robey, Chicago, a Member of Design Hotels

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Robey, Chicago, a Member of Design Hotels

Premium bedding, down duvets, free minibar, in-room safe
3 bars/lounges, cocktail bar, rooftop bar, rooftop bar
Billiards
3 bars/lounges, cocktail bar, rooftop bar, rooftop bar
Seasonal outdoor pool, open 8:00 AM to 11:00 PM, pool umbrellas

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
2018 W. North Ave., Chicago, IL, 60647
  • Humboldt Park
    ‪20 min walk‬
  • The Salt Shed
    ‪2 min drive‬
  • United Center
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

Loft, Multiple Beds

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Deluxe Loft, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Loft, Multiple Beds

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

  • City view
  • Sleeps 2
  • 1 Queen Bed

Loft, Multiple Beds, Accessible

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Loft, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chicago

Located in Chicago (West Town), The Robey, Chicago, a Member of Design Hotels is within a 10-minute drive of Museum of Contemporary Art Chicago and Art Institute of Chicago. .This hotel is 3.2 mi (5.1 km) from Michigan Avenue and 3.7 mi (6 km) from Wrigley Field.

What's nearby

  • The Salt Shed - 2 min drive
  • United Center - 4 min drive
  • Michigan Avenue - 5 min drive
  • Wrigley Field - 6 min drive
  • Art Institute of Chicago - 6 min drive

Getting around

  • Damen Station - 2 min walk
  • Chicago Clybourn Station - 19 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 32 min drive

Restaurants

  • ‪Big Star - ‬3 min walk
  • ‪Piece Brewery and Pizzeria - ‬2 min walk
  • ‪La Colombe Torrefaction - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Paulie Gee's Wicker Park - ‬1 min walk

About this property

The Robey, Chicago, a Member of Design Hotels

Art Deco Chicago hotel in West Town with bars
The Robey, Chicago, a Member of Design Hotels offers 89 air-conditioned accommodations with free minibar items and safes. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center, a seasonal outdoor pool, and complimentary bicycles.

Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 89 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Don't miss out on recreational opportunities including a fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include concierge services, complimentary use of a nearby fitness facility, and a banquet hall.
For dinner or brunch, stop by Cafe Robey, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Chicago? This hotel has 1250 square feet (116 square meters) of space consisting of conference space and 2 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Cafe Robey - This restaurant specializes in American cuisine and serves breakfast, brunch, dinner, and light fare.
Clever Coyote - Onsite cocktail bar. Open daily.
Up Room - Onsite rooftop bar. Open daily.
Cabana Club - This rooftop bar is located by the pool. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Valet parking on site (USD 49.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–1:00 PM: USD 8-20 for adults and USD 8-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Cafe Robey
  • Clever Coyote
  • Up Room
  • Cabana Club

Things to do

  • Access to nearby health club
  • Billiards/pool table
  • Fitness centre
  • Free bike hire
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space (1250 square feet)
  • Meeting rooms - 2

Outdoors

  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 29 to May 5:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 24.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults, and USD 8 to 20 for children
  • Valet parking fee: USD 49.00 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The seasonal pool will be open from May to September
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 12 years old are not allowed in the swimming pool

Property is also known as

Robey Hotel Chicago
Robey Hotel
The Robey
The Robey Chicago a Member of Design Hotels
The Robey, Chicago, a Member of Design Hotels Hotel
The Robey, Chicago, a Member of Design Hotels Chicago
The Robey, Chicago, a Member of Design Hotels Hotel Chicago

The Robey, Chicago, a Member of Design Hotels Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 599 out of 853 reviews" "
Rating 8 - Good. 161 out of 853 reviews" "
Rating 6 - Okay. 47 out of 853 reviews" "
Rating 4 - Poor. 29 out of 853 reviews" "
Rating 2 - Terrible. 17 out of 853 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Silas

Travelled with group
Disliked: Staff & service
Very Rude Staff
My friends and I were excited to go look at the view of Chicago from the Cabana Club on the 6th floor. After looking around for a few minutes, an extremely rude employee started walking towards us with a bad look on her face and when she got to the outdoor part said “You’re not allowed to be up here, it’s closed for a private party.” After telling her that neither my friends nor I were aware of this she rudely proclaimed that there was a sign on the first floor. We apologized for not knowing, or having seen the sign, and so we went back to our room. When we were back at the lobby subsequently, we found a sign next to the elevator that simply stated, “Closed for a private event”. But what happened to be closed for a private event was not actually indicated anywhere on this sign. It could have just as well been in reference to the Robey Cafe, which is right there in the hotel lobby only steps away from the sign. It was just very frustrating to get unrightfully chewed out by a member of the staff who had no intention of being forgiving or understanding of a simple mistake. I mean, god forbid we are able to use all of the amenities that are advertised to come with a stay that I pay my hard earned money for, right?
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, great food!
Stayed 3 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Dolores

Fabulous location. Could have used more shelves and storage in room especially bathroom. Chic but not practical.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
An absolute yes!
The Robey is an experience in itself. The rooms are amazing, the beds so comfortable, friendly staff, good restaurants, and great location. Unfortunately when our room was cleaned the coffee and cups, cream, etc…was not restocked. I called to the front desk but finally just went downstairs to the lobby and brought it up to the room. The only other issue we had was the tv did not work, not sure if it was the remote or the tv itself. I just think for $400+ a night there should not be issues. Regardless, it’s an amazing hotel and I would absolutely stay there again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tania

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building with modern renovation. Public areas original.
Stayed 1 night in Oct 2024

6/10 Okay

Deborah

Liked: Cleanliness, staff & service
Disliked: Amenities
Have to say that we felt The Robey was overrated. For the same nightly rate we could have stayed at a modern 5 star hotel with way more ambiance. This hotel has a spectacular roof restaurant. The rooms are dated, small and badly amenity lacking. Next time The Pendry, Park Hyatt or the 4 Seasons. Room rates are almost the same.
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 4 nights in Sep 2024

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints other than the giant intersection outside the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip hotel in a great location!
My mom and I stayed in the double queen room for 3 nights and had a fantastic stay. The room was beautiful and modern, the people were SO friendly, and atmosphere of the hotel was very hip and the rooftop was one of the best I've seen in the city. All around a great experience and despite it being a bit pricey, it was worth it. Great location next to the L
Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Stayed 1 night in Sep 2024

10/10 Excellent

Bridget

Stayed 2 nights in Sep 2024

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great, charming boutique hotel in Wicker Park within walking distance to same amazing restaurants. Would definitely go back.
Stayed 2 nights in Oct 2024

10/10 Excellent

Justyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Sep 2024

6/10 Okay

Josh

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Convenient location. The staff was hit and miss. Some of the people working at the front desk were not very friendly/warm and did not speak slowly or clearly when they were explaining things. I had to ask them to repeat what they said ... I am 40 years old and not hard of hearing. I would consider staying here in the future, but only if there are improvements to the staff and their attitude.
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience 😊
Stayed 1 night in Sep 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and accommodating. The different bars and restaurants were fun and unique!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Colleen, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, room was clean, and stocked mini fridge is a nice benefit
Stayed 2 nights in Sep 2024

4/10 Poor

Steven

Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We have stayed here many times. Very few lodging options available around this neighborhood. This property could be so much more - but it needs a major capital investment.
Stayed 3 nights in Sep 2024