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Holiday Inn Express & Suites Cincinnati - Mason by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Cincinnati - Mason by IHG

Exterior
Check-in/check-out kiosk
Pillow-top beds, desk, laptop workspace, blackout curtains
Indoor pool
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
5100 Natorp Blvd, Mason, OH, 45040
  • Great Wolf Lodge Cincinnati Mason
    ‪9 min drive‬
  • Kings Island
    ‪9 min drive‬
  • Lindner Family Tennis Center
    ‪11 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 2 Queen Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Pillow-top beds, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Tub)

Pillow-top beds, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility Tub)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Mason

Located in Mason, Holiday Inn Express & Suites Cincinnati - Mason by IHG is in the business district, within a 15-minute drive of Kings Island and Kenwood Towne Centre. .This hotel is 8 mi (12.8 km) from Lindner Family Tennis Center and 10.9 mi (17.6 km) from Cincinnati Premium Outlets.

What's nearby

  • Loveland Castle - 7 min drive - 6.2 km
  • Great Wolf Lodge Cincinnati Mason - 9 min drive - 10.3 km
  • Kings Island - 9 min drive - 8.7 km
  • Kenwood Towne Centre - 10 min drive - 14.5 km
  • Lindner Family Tennis Center - 11 min drive - 12.9 km

Getting around

  • Cincinnati Union Terminal - 26 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 43 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪Panda Express - ‬7 min walk
  • ‪Cracker Barrel - ‬19 min walk
  • ‪Bibibop Asian Grill - ‬5 min walk
  • ‪Olive Garden - ‬18 min walk

About this property

Holiday Inn Express & Suites Cincinnati - Mason by IHG

Suburban hotel with free breakfast and a fitness center
Holiday Inn Express & Suites Cincinnati - Mason by IHG offers 106 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mason hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 19 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 106 guestrooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Mason? This hotel has 786 square feet (73 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 786 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests arriving after midnight should use the intercom to request assistance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 100 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 19 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cincinnati Mason
Holiday Inn Express Hotel Mason Cincinnati
Holiday Inn Express Cincinnati Mason Hotel
Holiday Inn Express Suites Cincinnati Mason
Inn Express Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason
Holiday Inn Express Suites Cincinnati Mason an IHG Hotel
"Holiday Inn Express Suites Cincinnati Mason an IHG Hotel"
Holiday Inn Express & Suites Cincinnati - Mason by IHG Hotel
Holiday Inn Express & Suites Cincinnati - Mason by IHG Mason

Holiday Inn Express & Suites Cincinnati - Mason by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 521 out of 916 reviews
Rating 8 - Good. 287 out of 916 reviews
Rating 6 - Okay. 64 out of 916 reviews
Rating 4 - Poor. 25 out of 916 reviews
Rating 2 - Terrible. 19 out of 916 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Courtney

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
You can hear every time someone takes a step, which is not a big deal because it’s a hotel. I expect it. After only being there for 40 minutes we received a call that there were complaints about my children running in our room. It was 3:25pm. My kids were excited to be out of the car and stretch their legs, but every step they took made a noise even when they walk. Felt like we had to tiptoe around the room the rest of the time. All night we heard loud steps from above us and around us.
Stayed 1 night in Dec 2024

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

beth

Business traveller
Liked: Cleanliness, property conditions & facilities
My stay was quiet and comfortable
Stayed 3 nights in Nov 2024

6/10 Okay

Ronald

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Didn't like that Handicap Rooms are on the 4th Floor??? Not easy access, if you have to bring in multiple items. Pool was freezing.Staff said heater was broke!? Breakfast was ok. NO BACON :( Juices all tasted watered down.
Stayed 2 nights in Nov 2024

4/10 Poor

Melissa

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Haleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Clarence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to our grand daughter’s event.
Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so nice, the hotel and room was very clean! Breakfast in the am was great! Not much else to say, I don’t have anything to complain about! If you’ve read any bad reviews, they’re dramatic. I am very picky and a tough critic and I was highly impressed!
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Shakhzod

Stayed 1 night in Oct 2024

2/10 Terrible

steve

Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable but can be distracting during the day
Rooms are nice, in good condition, well maintained, and clean. Desk staff friendly and helpful. The window blind setup cannot block all light during the day due to interference from the air conditioning unit. Noise from upper floors and the hallway was higher than average at times. Overall the stay was comfortable and we would return.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn Express is quickly becoming my favorite brand. The rooms are very comfortable, quiet, and very reasonable. The beds are comfortable and clean. I don't hear other people walking in the hallway or in the floor above me. I would recommend this property to anyone travelling to Mason and Cincinnati.
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and very clean, friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Tammy

Disliked: Amenities
Room was not clean
Stayed 1 night in Oct 2024

10/10 Excellent

jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasent sleep room was clean and comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!
Stayed 1 night in Sep 2024

4/10 Poor

JIM

Travelled with partner
Disliked: Cleanliness
Staff was friendly, beds were comfortable, but bathroom and floors were filthy. I have pictures.
Stayed 1 night in Sep 2024

10/10 Excellent

Elsiemae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff!
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Kayleigh

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024