Holiday Inn Ciudad Juarez, an IHG Hotel

3.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Ciudad Juarez, an IHG Hotel

Pool
Suite, 1 King Bed
Front of property - evening/night
Exterior
Standard Room, 2 Queen Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Ave Tecnologico 3620, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • La Rodadora Espacio Interactivo
    ‪10 min walk‬
  • Plaza Las Misiones
    ‪3 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 1 King Bed, Accessible

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ciudad Juárez

With a stay at Holiday Inn Ciudad Juarez, an IHG Hotel in Ciudad Juárez, you'll be in a shopping district, within a 5-minute drive of American Consulate and Central Park. .This hotel is 11.8 mi (18.9 km) from Fort Bliss and 1.3 mi (2.1 km) from La Rodadora Espacio Interactivo.

What's nearby

  • Central Park - 3 min walk
  • American Consulate - 3 min drive
  • Star Medica Hospital Ciudad Juarez2 - 3 min drive
  • Plaza Las Misiones - 3 min drive
  • Paso del Norte International Bridge - 10 min drive

Getting around

  • El Paso Union Depot - 30 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 14 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬6 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬12 min walk
  • ‪Clasicos - ‬13 min walk

About this property

Holiday Inn Ciudad Juarez, an IHG Hotel

Hotel in Ciudad Juárez with a 24-hour business center and a 24-hour front desk
Holiday Inn Ciudad Juarez, an IHG Hotel offers 196 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include rainfall showerheads and hair dryers.

This Ciudad Juárez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Make yourself at home in one of the 196 guestrooms featuring iPod docking stations and minibars. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have rainfall showerheads and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for dinner at Los Misiones, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Ciudad Juárez? This hotel has 2088 square feet (194 square meters) of space consisting of a conference center and 5 meeting rooms. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Los Misiones - This restaurant specializes in Mexican cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: MXN 250 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Los Misiones

Family friendly

  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (2088 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • iPod dock
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Fitness facility
  • Health club
  • Outdoor pool
The following facilities are closed on Sunday and Saturday:
  • Fitness facility
  • Health club
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 10 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Grande Business Plus US Consulate
Casa Grande Business Plus US Consulate Ciudad Juarez
Hotel Casa Grande Business Plus US Consulate
Hotel Casa Grande Business Plus US Consulate Ciudad Juarez
Casa Grande Ciudad Juarez Hotel
Hotel Casa Grande Business Plus By US Consulate
Holiday Inn Ciudad Juarez Hotel
Casa Grande Ciudad Juarez

Holiday Inn Ciudad Juarez, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 647 out of 895 reviews" "
Rating 8 - Good. 152 out of 895 reviews" "
Rating 6 - Okay. 46 out of 895 reviews" "
Rating 4 - Poor. 21 out of 895 reviews" "
Rating 2 - Terrible. 29 out of 895 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Damaris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with family
Stayed 1 night in Oct 2024

10/10 Excellent

olga

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Oct 2024

10/10 Excellent

Julio, Salt Lake City

Liked: Cleanliness, staff & service, property conditions & facilities
"Me hospedé en este hotel por más de 10 días durante mi visita a Ciudad Juárez para asuntos de inmigración en el consulado. Sin embargo, lo que hizo que mi estancia fuera inolvidable fue la amabilidad y ayuda de todos los empleados. Quiero agradecer especialmente a Ángel, uno de los meseros del restaurante, por su excelente servicio y trato. Es una persona muy dedicada y comprometida con su trabajo. También quiero destacar la amabilidad y profesionalismo de todo el personal, desde la recepción hasta los trabajadores del restaurante y las camareras. Todos son personas muy amables y dispuestas a ayudar. Muchas gracias por hacer que mi estancia fuera tan agradable. Recomiendo ampliamente este hotel a cualquiera que visite Ciudad Juárez."
Stayed 6 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please save your money and choose a cleaner hotel
There were hairs in the bathroom there used to be many more amenities in the rooms and there no longer is. There looks to be mold starting where the doors are in the shower doors. The cleaning of the rooms was not good at all. We have been staying here for years and unfortunately will no longer be staying here.
Stayed 3 nights in Oct 2024

10/10 Excellent

luis fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Bernardo, México

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great hotel and its 15 min frome the airport
Stayed 1 night in Sep 2024

10/10 Excellent

Estefanie Karina

Stayed 1 night in Sep 2024

10/10 Excellent

Abel

Stayed 1 night in Aug 2024

10/10 Excellent

silvia

Liked: Cleanliness, staff & service, property conditions & facilities
Son muy amables en el servicio del restaurante! Los cuartos muy cómodos!
Stayed 2 nights in Sep 2024

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2024

10/10 Excellent

Erika, Deer Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del personal es excelente. Me gusta el ambiente familiar que ellos ofrecen y siempre nos hacen sentir en casa. La comida es excelente a cualquier hora del día.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alma R

We love
Stayed 2 nights in Aug 2024

10/10 Excellent

Brent

Travelled with family and small children
I feel safe staying here. It’s clean and modern hotel. The front staff need to improve we were not greeted by anyone they were not courteous during check in.
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Petronilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Great customer service
Stayed 1 night in Aug 2024

10/10 Excellent

olga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bien.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Erika, Deer Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el personal y limpias las habitaciones y además seguras a la hora de conducirte a tu habitación.
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024