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Oaks Melbourne on Collins Suites

4.5 star property

Photo gallery for Oaks Melbourne on Collins Suites

Exterior
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing
Premium bedding, desk, blackout curtains, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
480 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Crown Casino
    ‪11 min walk‬
  • Melbourne Central
    ‪14 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪27 min drive‬

Room options

View all photos for Executive Studio Apartment (High Floor)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Studio Apartment (High Floor) (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Executive Studio Apartment (High Floor) (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Executive Studio Apartment (No Housekeeping)

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Apartment (No External View) - (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View) - (No Housekeeping)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Apartment (No External View)

Premium bedding, desk, blackout curtains, soundproofing

Studio Apartment (No External View)

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Apartment, 1 Bedroom (No Housekeeping)

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom (No Housekeeping)

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Family Apartment, 1 Bedroom

Premium bedding, desk, blackout curtains, soundproofing

Family Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 2 Queen Beds

Executive Studio Apartment

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Rooftop Apartment

Premium bedding, desk, blackout curtains, soundproofing

Studio Rooftop Apartment

  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Similar properties

Desk, soundproofing, iron/ironing board, cots/infant beds

Oaks Melbourne on Market Hotel

  • Pool
  • Hot tub
  • Kitchen
  • Free WiFi
4.3 out of 5, Excellent, (4547)
The price is NZ$192
for 1 room
includes taxes & fees
11 May - 12 May
Oaks Melbourne on Market Hotel

About the area

Melbourne

With a stay at Oaks Melbourne on Collins Suites, you'll be centrally located in Melbourne, steps from Collins Street and 11 minutes by foot from Melbourne Convention and Exhibition Centre. .This aparthotel is 0.6 mi (0.9 km) from Crown Casino and 0.6 mi (1 km) from Marvel Stadium.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Collins Street - 1 min walk - 0.1 km
  • Melbourne Convention and Exhibition Centre - 11 min walk - 0.9 km
  • Crown Casino - 11 min walk - 1.0 km
  • Marvel Stadium - 13 min walk - 1.1 km
  • Melbourne Central - 14 min walk - 1.2 km

Getting around

  • Southern Cross Station - 7 min walk
  • Flagstaff Station - 9 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Royal Stacks - ‬1 min walk
  • ‪The King Hotel - ‬2 min walk
  • ‪Vue De Monde - ‬3 min walk
  • ‪Henry and the Fox - ‬1 min walk
  • ‪The Lui Bar - ‬4 min walk

About this property

Oaks Melbourne on Collins Suites

Aparthotel with a fitness center, steps from Collins Street
Oaks Melbourne on Collins Suites offers 233 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 233 guestrooms, featuring kitchens with refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access and concierge services.
Take advantage of the aparthotel's room service (during limited hours).
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk.
Room service (during limited hours) is available.

Languages

English, Urdu

Property amenities

Pool/Spa

  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Family friendly

  • Cot: AUD 20 per night

Kitchen

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Limited room service

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • LCD TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Gym
  • Bicycle rentals nearby
  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 233 units
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Studio Rooftop Apartments are accessible by stairs only.

Property is also known as

Oaks Collins
Oaks Collins Aparthotel
Oaks Collins Aparthotel Melbourne
Oaks Collins Melbourne
Oaks Hotel Melbourne
Oaks Melbourne
Oaks On Collins Street Hotel Melbourne
Oaks On Collins Street Melbourne
Oaks Collins Apartment Melbourne
Oaks Collins Apartment
Oaks on Collins
Oaks Melbourne on Collins Hotel
Oaks Melbourne on Collins Suites Melbourne

Oaks Melbourne on Collins Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1120 out of 4182 reviews
Rating 8 - Good. 1633 out of 4182 reviews
Rating 6 - Okay. 860 out of 4182 reviews
Rating 4 - Poor. 390 out of 4182 reviews
Rating 2 - Terrible. 179 out of 4182 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
It was my worst stay i have ever had in Melbourne. Oaks ruined our trip which was dreadful. They gave the room i booked to someone else and gave us a disgusting room. I booked a room with 1 bed in it instead we got a room that they jammed 2 beds in making it too restricted. The bathroom was no bigger than a cupboard. Shower was unsafe drain rocked back and forth under your feet which made it very unsafe. The water pressure was so low it was disgraceful. There was a sign in bathroom that said to hang towels on towel rack there was no rail you could see signs of where it had originally been fitted to the wall just above small basin. Also the water in the toilet ran fully for the full time we were there and was so loud. Went to put our valuables in the safe and it didnt work. Then we went to look at the pool for a swim and it was empty and closed. We were so upset when we told the front desk about it that he showed no sign of giving a damn. We asked to cancel another night we were going to stay on the 30th before flying home on 31st Once we checked out and my partner went to collect car from secure parking and we were half way to our trip to Albury we realised we were charged an additional $180 for parking when i had already been charged for parking when we checked in. We want the $180 refunded and a partial refund for our stay which is only fair i believe. I would never recommend the Oaks to anyone or stay there ever again. I am also waiting for my full refund for the 30th
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Liked: Cleanliness, amenities, property conditions & facilities
Staff are lovely
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

ALAN

Liked: Cleanliness, room comfort

Excellent

Excellent room with all of the facilities that you could want. (Stove, Microwave, Large fridge etc.). Good service and room had a balcony but unfortunately not much of a view. Only slight problems were that the TV was far too small & no face washers.
Stayed 1 night in Jan 2025

8/10 Good

Lindsay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good price,and location to where I needed.
Stayed 1 night in Jan 2025

6/10 Okay

Connie

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, room comfort

Quiet well located

Great position. Large comfortable room Kitchen a little impractical and designed for use by only the tallest person with the longest arms. Bathroom needed better ventilation. No toaster.
Stayed 4 nights in Jan 2025

6/10 Okay

Leigh

Travelled with family
Disliked: Room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Russell

Liked: Cleanliness, room comfort

Book it!

This is a very nice, larger, well appointed place in a 5 star location. It was clean, quiet and comfortable and very well located 1.5 blocks from Southern Cross Station a central hub for all transit lines. Great shopping nearby with a small grocery downstairs if you want to do a little cooking in your room. I would look for availability there again when I'm in Melbourne.
Stayed 2 nights in Jan 2025

10/10 Excellent

Danica

Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort

Great kitchen

Room was good except bathroom was not very well designed with just frosted glass sliding door next to the bed. Great to have a kitchen and roll away bed.
Stayed 3 nights in Dec 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay again with Oaks. Love the gym and location. Unfortunately we had some noisy neighbours who decided to yell outside our door at 2am. Not the hotel’s fault but i think id avoid the city in school holidays/tennis season in future.
Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pretty hard to explain but as I have stayed at this exact Oaks in the past , I feel the Executive room for the price is quite a bit disappointing as far as what is included . Very basic !….. no couch , no bar in fridge , no face washer , no hand soup ( as in block of soap ) ……. just the rooms seem now very basic at appears everything to cut costs has been applied. Wonder hurt for Maintenance to sort out the droopy shelf in the shower !….. probably been like it for years …… and why would you fir a shelve over the ridiculous small sink …… and try to clean your teeth over the shelf ?…… absolutely ridiculous how someone could have even installed it in that location. Overall all even with couple of very friendly and helpful girls at reception and very handy location , I would not stay here again and could get nicer rooms with nicer inclusions for similar or better cost …… don’t believe Oaks group would really care anyway
Stayed 2 nights in Jan 2025

8/10 Good

Sampath

Liked: Cleanliness, amenities, property conditions & facilities
Its in CBD, in free tram zone, easy to move around
Stayed 1 night in Jan 2025

4/10 Poor

Jade

Travelled with group
Disliked: Amenities
Room wasn’t what we were expecting for the price. 3 of us stayed in one room. There were no walls to section off the rooms. The TV remote wasn’t working. The single bed was rock hard & moved on the floor every time you sat on it. They didn’t even have a doona cover for it, they wrapped it up in sheets. The bathroom wasn’t the greatest. It had a wrap around shower curtain, so the water went everywhere. Only one place to hang ONE towel. The basin was tiny. The shower wasn’t working properly either. No hot water for half our stay & no pressure. The basin also had no pressure. The staff were good to deal with but I wouldn’t stay there again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very courteous staff and helpful
Stayed 1 night in Jan 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness

Horrible stay

This is more of a CHEAP MOTEL than a hotel. There were some random HAIRS on our bedsheets, balcony door non-operational, carpet looked 100+ years old and hasn’t been cleaned in ages with puddles of water soaking the carpet, bathroom tired with dirty floors, stinky smell from the room, windows closed but leaked air and noise as if they were opened fully. Waste of money and time here…
Stayed 1 night in Jan 2025

8/10 Good

Cassy

Business traveller
Easy to access and reasonable as staying during australian open. Unusual layout especially in the bathroom but has all the basics
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Arrived at 7am to advise we were in yown, was advised 2pm checkin in which we expected, was asked to call around 12 which we did. Was advised room would be ready by 2pm. Got to reception at 2pm, not only the room was not ready, 3pm came by, was advised room not ready, and had to move rooms, wrong type of bed, as we ordered a twin. room was ok nothing special
Stayed 2 nights in Jan 2025

2/10 Terrible

Christel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom gets wet everywhere when you have a shower, reception called us at 9pm to ask an irrelevant question. Building needs maintenance. Had to go up stairs with our bags.
Stayed 2 nights in Jan 2025

10/10 Excellent

Navneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to crown and walking distance within cbd They provided parking at a price Good size balcony Great and comfortable beds
Stayed 3 nights in Dec 2024

10/10 Excellent

Elle

Liked: Cleanliness
Very friendly staff. Room clean and well appointed.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The staff were amazing and went above and beyond. Upon going to drop our bags off as it was too early for check in, they informed us our room could be accessed earlier free of charge and we received a free room upgrade. The staff were very friendly and able to help us out with anything. Room was beautiful and had everything we needed and was super clean! Hotel was close to all shopping, trans, trains, dinning and convenience stores! We will definitely be back again soon!
Stayed 1 night in Jan 2025

10/10 Excellent

Weng Soon

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025