Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

Exterior
Exterior
Pool
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11825 Gateway Blvd W, El Paso, TX, 79936
  • Del Sol Medical Center
    ‪5 min drive‬
  • Speaking Rock Entertainment Center
    ‪7 min drive‬
  • Cielo Vista Mall
    ‪7 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible Bathtub

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Mobility Accessible

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (HEARING)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

El Paso

With a stay at Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG in El Paso, you'll be within a 5-minute drive of Del Sol Medical Center and Community Baptist Church. .This hotel is 10.1 mi (16.2 km) from American Consulate and 10.9 mi (17.6 km) from Fort Bliss.

What's nearby

  • Del Sol Medical Center - 5 min drive - 5.1 km
  • Speaking Rock Entertainment Center - 7 min drive - 6.2 km
  • Cielo Vista Mall - 7 min drive - 8.4 km
  • Fort Bliss - 16 min drive - 17.7 km
  • American Consulate - 17 min drive - 16.2 km

Getting around

  • El Paso Union Depot - 19 min drive
  • El Paso International Airport (ELP) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Chico's Tacos - ‬15 min walk
  • ‪Menchies - ‬13 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬13 min walk

About this property

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG

Hotel in El Paso with free breakfast and a 24-hour fitness center
Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG offers 90 air-conditioned accommodations with video-game consoles and safes. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 90 air-conditioned rooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in El Paso? This hotel has 872 square feet (81 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 872 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 21 2025 to April 18 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from March 21 2025 to April 18 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn EL
Holiday Inn Express EL PASO I-10 EAST
Holiday Inn Express Hotel EL PASO I-10 EAST
Holiday Inn Hotel EL
Holiday Inn Express Hotel El
Holiday Inn Express El
Holiday Inn Express Hotel Suites EL PASO I 10 EAST
Holiday Inn Express Hotel Suites El Paso I 10 East
Holiday Inn Express Hotel Suites El Paso I 10 East by IHG
Holiday Inn Express Hotel Suites El Paso I 10 East an IHG Hotel

Holiday Inn Express Hotel & Suites El Paso I-10 East by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

xuan

Stayed 1 night in Jan 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly!
Stayed 5 nights in Dec 2024

4/10 Poor

Elmer

Travelled with family
Liked: Cleanliness, staff & service, room comfort
not what we were promised
extremely unhappy with the situation, my wife called before booking to make sure the pool and hot tub were functioning and was told yes that IS the only reason we booked there, due to medical issues we needed access to the hot tub, feel like we wasted our money
Stayed 1 night in Jan 2025

4/10 Poor

Alexandra

Disliked: Room comfort
Didn’t feel safe
My husband stayed on his own here and the windows wouldn’t lock ! He said someone could have broken into his room on the first floor .
Stayed 1 night in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Jan 2025

10/10 Excellent

Leopoldo M

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOLIDAY INN never disappoints..
Stayed 2 nights in Jan 2025

10/10 Excellent

Clinton

Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The nice girl at night wearing a mask went above and beyond. Really helpful . I was in a bad mood from a delayed flight and she made it a pleasant experience. Nice guy during day as well, he helped me with a key
Stayed 2 nights in Jan 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Héctor

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and helpful
Stayed 2 nights in Jan 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Ester, Aylmer

Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Carrie

Travelled with family
Disliked: Cleanliness
This property was not located conveniently for me. Also the room was dirty. It looked like it had been inadequately cleaned or by inexperienced staff. We were also disappointed that some of the facility was unavailable due to a maintenance issue. There are better hotels in the area that I have used and will use in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastian

Stayed 1 night in Jan 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marites

Travelled with family
Liked: Cleanliness, property conditions & facilities
The room smells good and clean !
Stayed 1 night in Dec 2024

10/10 Excellent

Lena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being close to n the freeway
Stayed 1 night in Dec 2024

8/10 Good

Heraclio

Stayed 1 night in Dec 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was nice
Stayed 1 night in Dec 2024

10/10 Excellent

VICTOR MANUEL RAMOS

Stayed 1 night in Dec 2024

10/10 Excellent

Teresa

Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and the morning breakfast item selections
Stayed 1 night in Dec 2024