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Krystal Urban Ciudad Juárez by US Consulate

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

In-room safe, desk, blackout curtains, soundproofing
Lobby sitting area
Interior detail
Lobby sitting area
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Central Park
    4 min walk
  • La Rodadora Espacio Interactivo
    8 min walk
  • Star Medica Hospital Ciudad Juarez2
    2 min drive
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    8 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Ciudad Juárez

When you stay at Krystal Urban Ciudad Juárez by US Consulate in Ciudad Juárez, you'll be near the airport, within a 5-minute drive of Star Medica Hospital Ciudad Juarez2 and American Consulate. .This hotel is 1.6 mi (2.6 km) from Plaza Las Misiones and 14.5 mi (23.4 km) from Cielo Vista Mall.

What's nearby

  • Central Park - 4 min walk - 0.4 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 2.4 km
  • American Consulate - 3 min drive - 2.8 km
  • Plaza Juárez Mall - 3 min drive - 2.7 km
  • Plaza Las Misiones - 3 min drive - 2.6 km

Getting around

  • El Paso Union Depot - 22 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 8 min drive

Restaurants

  • ‪El buen sazón - ‬4 min walk
  • ‪Las Tías - ‬8 min walk
  • ‪Domino's Pizza - ‬13 min walk
  • ‪Toro Quintaco - ‬10 min walk
  • ‪Clasicos - ‬14 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

Hotel with free parking, near Star Medica Hospital Ciudad Juarez2
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 120 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: MXN 315 for adults and MXN 200 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Front entrance ramp

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 480
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 315 for adults and MXN 200 for children
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 773 out of 1248 reviews" "
Rating 8 - Good. 219 out of 1248 reviews" "
Rating 6 - Okay. 124 out of 1248 reviews" "
Rating 4 - Poor. 52 out of 1248 reviews" "
Rating 2 - Terrible. 80 out of 1248 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Edgar

Disliked: Cleanliness, staff & service, amenities
Te acusan de usar canabis sin pruebas , y te cobran por lo que pyros huéspeds Hacen , muy mala Experiencia
Stayed 1 night in Aug 2024

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Rocio

Business traveller
Stayed 2 nights in Aug 2024

2/10 Terrible

mariella, Hamden

Disliked: Cleanliness, staff & service, property conditions & facilities
No me gustó estaba sucio la habitacion
Stayed 1 night in Aug 2024

8/10 Good

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
I've stayed at this hotel a few time and I keep coming back because I feel comfortable and safe.
Stayed 2 nights in Aug 2024

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Aug 2024

10/10 Excellent

Endercio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great Place, Great Food and Great Service!!!
Stayed 1 night in Aug 2024

10/10 Excellent

mayra

Liked: Cleanliness, staff & service, property conditions & facilities
yo lo amo cada que visito cd juárez
Stayed 1 night in Aug 2024

4/10 Poor

Jose

Travelled with family
Disliked: Staff & service, amenities
Hotel isn’t bad!! But they do have very bad service especially for a family. If you’re single or just a couple they treat you very well. It’s one of my worst experiences
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
El personal amable, instalaciones limpias y estacionamiento amplio.
Stayed 1 night in Aug 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great place to stay! It’s far enough from the border to not get that noise but close enough to just grab an Uber. It’s walkable to a mall that has lots of food and shopping; it’s across the street from a park, and they have great food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Guadalupe

Stayed 1 night in Jul 2024

10/10 Excellent

Billy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
In the advertisement it looks to be an fairly new hotel. My room 125 has sections of floor missing. The shower curtain rod is loose and about to fall and has actually torn the metal of the rod so a jagged sharp piece is hanging down to cut you. Almost all the lamps have on / off switches that are loose, or hanging out the lamps. The bathroom floor grout is falling out and rtv/silicon has replaced most of it, a hole is about rusted thru the frame of the bottom of the bathroom door. The bathroom exhaust fan is loud like the bearing is worn out and about to die. Needless to say this is not what i expected when I booked my room.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lupe

Stayed 1 night in Jul 2024

8/10 Good

Jesus

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Muy ruidos el aparato de aire acondicionado y problemas de enlace para facturación.
Stayed 1 night in Jul 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Josie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Jul 2024

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience recommend
Stayed 4 nights in Jul 2024

10/10 Excellent

Mariangel

Stayed 1 night in Jul 2024

8/10 Good

Daniel

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024