Comfort Inn

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Exterior
Seasonal outdoor pool
Standard Room, 2 Double Beds, Non Smoking
Reception
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
6191 Quarry Ln, Independence, OH, 44131
  • Cleveland Clinic Family Health Center
    10 min walk
  • Topgolf
    18 min walk
  • Brandywine Falls
    9 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    18 min drive

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Independence

With a stay at Comfort Inn, you'll be centrally located in Independence, a 2-minute drive from Cuyahoga Valley National Park and 11 minutes from Progressive Field. .This hotel is 9.5 mi (15.2 km) from Cleveland Clinic and 9.3 mi (14.9 km) from Rock and Roll Hall of Fame.

What's nearby

  • Topgolf - 18 min walk - 1.5 km
  • Brandywine Falls - 9 min drive - 8.2 km
  • Cleveland Metroparks Zoo - 11 min drive - 11.0 km
  • Progressive Field - 11 min drive - 13.5 km
  • Cleveland Clinic - 14 min drive - 15.3 km

Getting around

  • East 55th Station - 9 min drive
  • Cleveland Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 18 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Winking Lizard Tavern - ‬1 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Wendy's - ‬10 min walk

About this property

Comfort Inn

Hotel with free breakfast, near Cuyahoga Valley National Park
Comfort Inn offers 89 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 89 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Shared microwave
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Digital channels
  • Smart TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Independence
Comfort Inn Independence
Comfort Inn Hotel
Comfort Inn Independence
Comfort Inn Hotel Independence

Comfort Inn Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 393 out of 1009 reviews" "
Rating 8 - Good. 331 out of 1009 reviews" "
Rating 6 - Okay. 154 out of 1009 reviews" "
Rating 4 - Poor. 74 out of 1009 reviews" "
Rating 2 - Terrible. 57 out of 1009 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Pramod

Stayed 1 night in Aug 2024

2/10 Terrible

Andrew

Stayed 2 nights in Jun 2024

10/10 Excellent

Adrian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the bed was very comfortable. Definitely will stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Mic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room,good size,great shower,comfortable bed
Stayed 1 night in Aug 2024

6/10 Okay

Baily

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joanne

Business traveller
Disliked: Cleanliness, property conditions & facilities
I stayed 3 nights. There was no soap upon checking in so I had to go down to front desk to get some. No problem. Night 3 the bathroom ceiling was leaking into toilet. Upon waking up, floor in the bathroom was totally wet due to constant dripping overnight. I could not use the toilet due to constant dripping on my head. So gross. I told the front desk upon checking out before 9 am because I was so grossed out. No manager or maintenance on duty yet on a SATURDAY! Aren’t the weekends the busiest time for hotels?? You would think! So gross. I definitely want a refund, but there was no manager to express this. Won’t stay at comfort inn again!
Stayed 3 nights in Aug 2024

8/10 Good

Patricia

Stayed 2 nights in Aug 2024

10/10 Excellent

Scott

Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

barbara

Liked: Cleanliness, property conditions & facilities, room comfort
Road trip
The facility was good. It was what we expected for the hotel. The room was clean and comfortable. Breakfast was good. Hot meal.
Stayed 1 night in Aug 2024

8/10 Good

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff is amazing pool area small yet relaxing rooms clean
Stayed 2 nights in Jul 2024

10/10 Excellent

Tajhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Amy

Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, room comfort
Power out
Our are had been struck by tornados. Unprecedented power outages. The staff had not been home or rested in at least 36 hours yet they WERE AMAZING!!!! Naomi at the front desk and the manager on duty. They were so helpful and kind even though you could see how tired they were. Customer service at its finest.
Stayed 1 night in Aug 2024

4/10 Poor

Jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In the second half of our 72hr stay the hotel was without power for 30hr due to a tornado nearby. During the outage the staff's response to this inconvenience was acceptable. I said to front-desk that while the outage was not their fault I had a an expectation for full service and was looking for an adjustment to our rate. Front-desk agreed but their GM had to approve. The GM was not available before we left and was told she'd contact me within the next day. She did not. I opened a case with Expedia to request an adjustment from the hotel. The hotel did not respond to any type of requests in the next 4 days so nothing got done there. The lack of response from the hotel on this matter is very disappointing. Hence that is the reason I left a poor review We will be avoiding this hotel in the future.
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for the price.
Stayed 2 nights in May 2024

10/10 Excellent

C

Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Same thing everyday for breakfast power went out
Stayed 3 nights in Aug 2024

8/10 Good

Billie

Travelled with partner
Liked: Staff & service, amenities
Good location not far from cleveland
Stayed 2 nights in Aug 2024

6/10 Okay

Ramy

I hope they can do better
Stayed 1 night in Jul 2024

2/10 Terrible

Crystal

Stayed 1 night in Aug 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pam was cool. Moreover, we loved the swimming pool.
Stayed 10 nights in Jul 2024