Extended Stay America Suites Cleveland Great Northern Mall

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Extended Stay America Suites Cleveland Great Northern Mall

Studio, 2 Queen Beds, Non Smoking
Deluxe Studio, Multiple Beds, Non Smoking
Pillow-top beds, desk, laptop workspace, blackout curtains
Lobby
Pillow-top beds, desk, laptop workspace, blackout curtains

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
25801 Country Club Blvd, North Olmsted, OH, 44070
  • Westfield Great Northern Mall
    ‪5 min walk‬
  • Rocky River
    ‪3 min drive‬
  • Rocky River Reservation
    ‪3 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪8 min drive‬

Room options

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the area

North Olmsted

Located in North Olmsted, Extended Stay America Suites Cleveland Great Northern Mall is in the suburbs, within a 5-minute drive of Westfield Great Northern Mall and Rocky River. .This hotel is 1.5 mi (2.4 km) from Rocky River Reservation and 2.7 mi (4.3 km) from Bradley Woods Reservation.

What's nearby

  • Westfield Great Northern Mall - 5 min walk
  • Rocky River - 3 min drive
  • NASA Glenn Research Center - 9 min drive
  • Crocker Park - 9 min drive
  • I-X Center - 11 min drive

Getting around

  • Cleveland Hopkins Airport Station - 8 min drive
  • Elyria Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Food Court - ‬11 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬10 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪Applebee's Grill + Bar - ‬5 min walk

About this property

Extended Stay America Suites Cleveland Great Northern Mall

Suburban hotel with free breakfast and a 24-hour front desk
Extended Stay America Suites Cleveland Great Northern Mall offers 92 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

Make yourself at home in one of the 92 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Planning an event in North Olmsted? This hotel has 334 square feet (31 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Conference space (334 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Extended Stay America Cleveland Great Northern Mall
Extended Stay America Great Northern Hotel Cleveland Mall
Extended Stay America Cleveland Great Northern Mall Hotel
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Cleveland Great Northern Mall
Extended Stay America Suites Cleveland Great Northern Mall Hotel
Hotel Extended Stay America - Cleveland - Great Northern Mall

Extended Stay America Suites Cleveland Great Northern Mall Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 605 reviews" "
Rating 8 - Good. 126 out of 605 reviews" "
Rating 6 - Okay. 128 out of 605 reviews" "
Rating 4 - Poor. 105 out of 605 reviews" "
Rating 2 - Terrible. 108 out of 605 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Don't waste your money!
Horrible customer service, should probably replace the manager with a person who actually has manners. Not one good experience at this location. Lots of drug deals done on the property, along with fighting and arguing in the hallways, all hours of the night. Definitely not returning.
Stayed 2 nights in Oct 2024

2/10 Terrible

Cynthia

It was not good. Stayed two nights. That was too long. Complimentary breakfast was awful. Coffee was in drinkable. Will never stay at sn Extended Stay America again!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nilza

Stayed 1 night in Sep 2024

4/10 Poor

Dietrich, Gaithersburg

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Sheri

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Smelled bad. Pillows were lumpy, holes in the wall and bugs. Stains on the sink. Smelled like an old cigarette. Didn’t shower because it felt dirty. Left as soon as we could.
Stayed 1 night in Oct 2024

4/10 Poor

Jamaris

Liked: Cleanliness, staff & service, property conditions & facilities
Cold shower
Stayed 1 night in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
My check-in was slow, the young lady behind the check-in desk was having computer problems. The delay was not her fault.
Stayed 1 night in Oct 2024

10/10 Excellent

david

Stayed 2 nights in Sep 2024

8/10 Good

Danny D

Stayed 2 nights in Sep 2024

8/10 Good

Susan

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good enough. Not fancy but serviceable. Needs better maintenance.
Stayed 4 nights in Oct 2024

2/10 Terrible

Darla

Disliked: Staff & service, amenities, property conditions & facilities
It was nothing like the pictures on line , the place was dirty and falling apart, the kitchen was not equipped with anything to cook with or eat on , the end tables had chunks out of them ,making them sharp, I went down to the lobby and asked for a refund ,which I did,also when checking in they told us the breakfast would be here in the morning, which he pointed to a table hardly bigger than a tv tray , only had 2 tables to sit at and one of them had some dented can goods and some apples sitting on it , Dobt stay here!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nanita

Stayed 1 night in Sep 2024

4/10 Poor

taimeer

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Dirty , loud , 3rd floor smells
Stayed 3 nights in Sep 2024

2/10 Terrible

Mayte

Business traveller
Horrible front desk staff. I still haven’t gotten my money back after it was canceled.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dawn

Stayed 1 night in Sep 2024

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
Don’t
Stayed 1 night in Sep 2024

4/10 Poor

Elizabeth

Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
The place was clean and quiet. The gentleman at the front desk was very polite and helpful. The room was comfortable. No issues. I would stay here again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Philip

Stayed 1 night in Sep 2024

2/10 Terrible

Ann-Marie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Sherrie

Stayed 4 nights in Aug 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

farima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was filty. Staff was not helpful at all. Room wouldnt lock so i put 3 chairs my own safety because door lock was broken. Sinks wouldnt drain. I had horrible experience. Avoid it
Stayed 3 nights in Sep 2024

6/10 Okay

Maria

Disliked: Staff & service
Stayed 1 night in Sep 2024