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Hilton Garden Inn Cleveland Downtown

3.0 star property

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Deluxe Suite, 1 King Bed | Living area
Deluxe Suite, 1 King Bed | Living area
1 bedroom, desk, laptop workspace, blackout curtains
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Parking available
  • Hot tub

Explore the area

View map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Place, Progressive Field
    ‪3 min walk‬
  • Place, Rocket Arena
    ‪7 min walk‬
  • Place, Rock and Roll Hall of Fame
    ‪4 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Shower)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Shower)

7.2 out of 10
Good
(13 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Bathtub)

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Bathtub)

8.4 out of 10
Very good
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Hearing Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

1 bedroom, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Hearing Accessible

  • 58 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Shower

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(58 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

7.6 out of 10
Good
(56 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

Located in Cleveland (Downtown Cleveland), Hilton Garden Inn Cleveland Downtown is a 4-minute walk from Progressive Field and 8 minutes by foot from Rocket Arena. .This hotel is 0.7 mi (1.1 km) from JACK Cleveland Casino and 1.2 mi (1.9 km) from Rock and Roll Hall of Fame.

What's nearby

  • Progressive Field - 3 min walk - 0.3 km
  • Rocket Arena - 7 min walk - 0.6 km
  • JACK Cleveland Casino - 11 min walk - 1.0 km
  • Huntington Bank Field - 3 min drive - 2.5 km
  • Rock and Roll Hall of Fame - 4 min drive - 2.2 km

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • ‪The Corner - ‬3 min walk
  • ‪Thirsty Parrot - ‬6 min walk
  • ‪Harvey's Bar & Grille - ‬1 min walk
  • ‪Fat Head’s Brewery at the Ballpark - ‬6 min walk
  • ‪Terrace Club - ‬7 min walk

About this property

Hilton Garden Inn Cleveland Downtown

Hotel with an indoor pool, 4-minute walk to Progressive Field
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 240 guestrooms featuring microwaves and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a satisfying meal at Garden Grille serving guests of Hilton Garden Inn Cleveland Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Built in 2002
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 88.13 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 88.13 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 5:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Reviews

Hilton Garden Inn Cleveland Downtown Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 391 out of 1039 reviews
Rating 8 - Good. 260 out of 1039 reviews
Rating 6 - Okay. 174 out of 1039 reviews
Rating 4 - Poor. 107 out of 1039 reviews
Rating 2 - Terrible. 107 out of 1039 reviews

Reviews

8/10 Good

Tarah

Stayed 1 night in Aug 2025

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
1 person working whole hotel , toilet wouldnt flush - he couldnt fix or wouldnt give us different room
Stayed 1 night in Jul 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, excellent pool. Free breakfast is always a plus.
Stayed 3 nights in Jul 2025

6/10 Okay

MYSONYA

It was just ok
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Roger, Lehi

Stayed 1 night in Aug 2025

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of sirens, but great walking distance to all the attractions around the baseball stadium
Stayed 2 nights in Aug 2025

4/10 Poor

joan

Disliked: Cleanliness, staff & service, property conditions & facilities
Hilton properties have gone downhill. I use to enjoy them, now their cleanliness standards are sub-par.
Stayed 4 nights in Jul 2025

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the baseball field! Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Roger, Lehi

Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the ease of parking Wish it had a quick breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Bernie

Travelled with family and small children
Disliked: Cleanliness, staff & service
did not get the room we booked. Manager was HORRIBLE and fixing the situation. Actually would not at all. Very Rude and UNPROFESSIONAL! Pillows are so old they are the size of a soccer ball. Queen beds are not. They are full size beds.
Stayed 3 nights in Jul 2025

2/10 Terrible

Nicole

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Blood on our sheets. Like you should have seen this while you were making the bed stains. Stains on the duvet, almost looks like pee spots. Curtains head stains the chair head stains the wall had splatters of soda on it. The bathroom clearly was not clean there were spots all over the floor in the bathroom. The carpet was extremely dirty. The hallway looked the same. The pool was decent. No towels. Waited for staff for 20 minutes to tell them about our sheets and gave up. Called Expedia to have them help us and no one came up still. I would never stay at a Hilton again. This is the second time that we've got a dirty room in a different city.
Stayed 2 nights in Jul 2025

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

2/10 Terrible

David

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not friendly. Had to have passenger go to front desk to have them lift gate so we could leave. No restaurant and breakfast was not worth the money. Air didn’t cool room enough. Place is really old and it shows. Should close and remodel. Also, windows were dirty and need to be cleaned so you can see out of them.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruogu, Lowell

Stayed 1 night in Jul 2025

6/10 Okay

Andrea

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Check in was easy and fast. Bathroom didn't have enough towels and was not properly clean. There was hair in the shower.
Stayed 1 night in Jul 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service
It was great for in and out but it's not for enjoyment
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Great proximity to the ballpark! Very walkable to restaurants. Lovely staff!
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
The pool was closed as well as the resturant. The hotel was clean and quiet. The parking was a little screwy. It was an overall good stay.
Stayed 2 nights in Jul 2025

8/10 Good

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff pool and hot tub was very nice hotel was clean many places around walking distance would definitely stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025