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Hilton Garden Inn Cleveland Downtown

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Cleveland Downtown

Lobby
Bar (on property)
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Hot tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
1100 Carnegie Ave, Cleveland, OH, 44115
  • Cleveland State University
    4 min walk
  • Progressive Field
    4 min walk
  • Rocket Mortgage FieldHouse
    8 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    6 min drive

Room options

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Drinks & Snacks)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Shower

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Shower

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed (Drinks & Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Bathtub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Bathtub)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hearing Accessible

49-inch LCD TV with cable channels, TV, pay films

Deluxe Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Hearing Accessible

  • 58 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Hearing Accessible

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Living area

Deluxe Suite, 1 King Bed

  • 80 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2349)
The price is NZ$250
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Drury Plaza Hotel Cleveland Downtown

About the area

Cleveland

Located in Cleveland (Downtown Cleveland), Hilton Garden Inn Cleveland Downtown is a 4-minute walk from Progressive Field and 8 minutes by foot from Rocket Mortgage FieldHouse. .This hotel is 0.7 mi (1.1 km) from JACK Cleveland Casino and 1.2 mi (1.9 km) from Rock and Roll Hall of Fame.

What's nearby

  • Progressive Field - 4 min walk
  • Rocket Mortgage FieldHouse - 8 min walk
  • JACK Cleveland Casino - 13 min walk
  • Huntington Bank Field - 3 min drive
  • Rock and Roll Hall of Fame - 3 min drive

Getting around

  • Cleveland Station - 6 min drive
  • Tower City-Public Square Station - 15 min walk
  • Cleveland Hopkins International Airport (CLE) - 14 min drive

Restaurants

  • ‪Clevelander Bar & Grill - ‬7 min walk
  • ‪Thirsty Parrot - ‬7 min walk
  • ‪City Tap - ‬8 min walk
  • ‪The Corner - ‬5 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Hilton Garden Inn Cleveland Downtown

Hotel with a fitness center, a quick walk to Progressive Field
Hilton Garden Inn Cleveland Downtown offers 240 accommodations with MP3 docking stations and coffee/tea makers. 49-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 240 guestrooms featuring microwaves and LCD televisions. Wired and wireless internet access is complimentary, while MP3 docking stations and cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy a satisfying meal at Garden Grille serving guests of Hilton Garden Inn Cleveland Downtown. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a computer station, and express check-out. This hotel has 8 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast only.
Harvey's Sports Bar - This bar serves dinner only. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12-18 for adults and USD 8-12 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Garden Grille
  • Harvey's Sports Bar

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Computer station
  • Meeting rooms - 8

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • TV channels
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Cleveland Downtown
Hilton Garden Inn Hotel Cleveland Downtown
Cleveland Hilton Garden Inn
Hilton Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland
Hilton Garden Inn Cleveland Downtown Ohio
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Cleveland Cleveland
Hilton Garden Inn Cleveland Downtown Hotel
Hilton Garden Inn Cleveland Downtown Cleveland
Hilton Garden Inn Cleveland Downtown Hotel Cleveland

Hilton Garden Inn Cleveland Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 355 out of 1001 reviews" "
Rating 8 - Good. 254 out of 1001 reviews" "
Rating 6 - Okay. 181 out of 1001 reviews" "
Rating 4 - Poor. 115 out of 1001 reviews" "
Rating 2 - Terrible. 96 out of 1001 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Aaliyah hakeem

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, everything was nice and clean and up to date. Some of the best hotel staff I've met. My only complaint is upcharges for normally free things like parking and basic breakfast.
Stayed 1 night in Sep 2024

2/10 Terrible

Alice

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was unpleasant to deal with, starting with check-in when the man stated that he had to take a deposit of $100.00 to make sure I don't steal pillows. How insulting! I can assure the hotel that I have never stolen pillows in my life. The check-out was just as nasty, when Deirdra, who did not look professional for her position, refused to answer questions and in fact, didn't even look at us when we spoke to her. She needs to learn some social skills.
Stayed 2 nights in Sep 2024

8/10 Good

Gloria

Liked: Cleanliness, property conditions & facilities, room comfort
Place was eh.
I’d give it a higher rating but I paid 400 a nite and breakfast wasn’t included . Thought that was terrible. So just for that my rating is less. Room was ok. Only had one towel in bathroom when we arrived. Ice machine was one floor down. But great location for a baseball game. Oh and they charge for parking for a 400 a nite room. Nickel and dime. Would I stay again? Idk. I will look around better now that I know there are other stays close by the football /baseball fields.
View from the room. Easy walk to Guardian Stadium
Stayed 2 nights in Sep 2024

8/10 Good

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities
Like location to Progressive field
Stayed 3 nights in Sep 2024

8/10 Good

Kellam

Stayed 3 nights in Sep 2024

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the hotel is not the best, with homeless camps and unsavory characters. The check in process was a joke. Our room had mold in the tub and on the air conditioner. Our toilet didn't flush. I reported it, and when I came back much later, it wasn't corrected. I was told that there was nothing they could do. Only when I insisted, they put me in another room.
Stayed 1 night in Sep 2024

6/10 Okay

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good but it was completely booked and it did not have enough towels to go around. The staff was friendly but we had two separate issues with the lock on our door. KD was the Maintenance person who fixed it and she was up there in a flash and fixed the issue both times.
Stayed 3 nights in Sep 2024

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a football game. We could walk. Breakfast was nice, could be open til 10 on Mondays and bar could be open on home football Sundays. Hotel was perfect for our stay.
Stayed 2 nights in Sep 2024

6/10 Okay

Marc

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very disappointed with the bathroom. All bottle were empty shampoo conditioner and soap. Went to all three ice machines to get ice. No ice!!! No toilet paper and our room door didn’t shut properly! Staff was great but room was pretty nasty. Sorry.
Stayed 2 nights in Sep 2024

2/10 Terrible

Braden, Plattsmouth

Stayed 3 nights in Jun 2024

6/10 Okay

Reginald

Travelled with family
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Harry, Hollidaysburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The parking area wasn’t working properly and getting in and out of gate was a challenge. The staff wasn’t super helpful figuring this out.
Stayed 1 night in Sep 2024

6/10 Okay

Mindy

The hotel room was not very clean and it the shampoo and soap was empty. Also the pool was shut down for maintenance and we booked it because it had a pool.
Stayed 1 night in Sep 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean but we did not have towels refreshed, there was a women’s wig in one of the drawers, and our toilet had a malfunctioning filler unit in the tank which appeared cracked. We went to a Cleveland Guardians game so the location was very convenient. Overall a good stay but housekeeping needs a little more attention to detail.
Stayed 2 nights in Aug 2024

2/10 Terrible

Thomas

ice machines broke, had to stay two days because of the Labor Day weekend. They never clean the room the second day no fresh towels no beds made nothing parking lot should have spaces for hotel guests not people going to baseball games pretty sure will never be back again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Ella

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I have visited this hotel numerous times and had great stays. The staff that runs the front desk and parking attendant (when’s she there) now are horrible. Rude,very dismissive to your concerns and definitely lack professionalism. Your front desk is the face of your establishment. It’s turned into a low budget hotel with high rates.
Stayed 2 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gena

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the location and the front desk staff. I didnt like how the hot tub was not working due to maintainence at the time.
Stayed 5 nights in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Your basic hotel experience, staff was very helpful in allowing us to park prior to check in.
Stayed 1 night in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

6/10 Okay

Kylie, Columbus

Disliked: Cleanliness, staff & service, property conditions & facilities
The parking situation was horrible. You get double charged at this place and they are from different people. Our room was dirty, the keurig was filthy and unusable, the shower had someone else’s hair in it, and severely understaffed.
Stayed 2 nights in Aug 2024