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The Westin Cleveland Downtown

4.0 star property

Photo gallery for The Westin Cleveland Downtown

Exterior
Reception
Lounge
Down duvets, pillow-top beds, in-room safe, desk
Junior Suite, 1 King Bed, City View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪10 min walk‬
  • Progressive Field
    ‪12 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Living area

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 76.1 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Hotel Indigo Cleveland Downtown by IHG

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1109)
The price is NZ$549
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includes taxes & fees
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Hotel Indigo Cleveland Downtown by IHG

About the area

Cleveland

With a stay at The Westin Cleveland Downtown, you'll be centrally located in Cleveland, within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. .This hotel is 0.6 mi (0.9 km) from JACK Cleveland Casino and 0.6 mi (1 km) from Great Lakes Science Center.

What's nearby

  • Rock and Roll Hall of Fame - 10 min walk - 0.9 km
  • Progressive Field - 12 min walk - 1.1 km
  • Huntington Bank Field - 13 min walk - 1.1 km
  • Rocket Arena - 13 min walk - 1.1 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 484 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of The Westin Cleveland Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 20473 square feet (1902 square meters) of space consisting of conference space and 18 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
The Westin Cleveland Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 737 out of 1246 reviews
Rating 8 - Good. 249 out of 1246 reviews
Rating 6 - Okay. 121 out of 1246 reviews
Rating 4 - Poor. 68 out of 1246 reviews
Rating 2 - Terrible. 71 out of 1246 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Stayed 1 night in Jan 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and a very nice hotel. Friendly staff and just a great stay in The Westin.
Stayed 2 nights in Jan 2025

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Rock and Roll Hall of Fame and other tourist points of interest. Staff friendly and helpful. Room mostly clean.
Stayed 2 nights in Dec 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Parking is a bit pricey, but it is a prime location downtown. Rooms are dated but clean. One odd thing was the plugs all had old phone jacks instead of the usually USB plugs, so they definitely need updated. We also visited the restaurant inside. It is very nice and has wonderful food, but it's a bit confusing. There is no signage telling you where to check in or if you seat yourself, start was very nice and helpful though.
Stayed 1 night in Dec 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tym

Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful service. Got us tix to rnr hall of fame
Stayed 1 night in Jan 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the venue
Stayed 2 nights in Jan 2025

8/10 Good

Susan

Stayed 1 night in Dec 2024

8/10 Good

Carson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
The convenience and the amenities in the area have been great.
Stayed 1 night in Jan 2025

10/10 Excellent

Jason, Prospect

Stayed 1 night in Dec 2024

10/10 Excellent

Shannon

Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Liked the location
Stayed 1 night in Dec 2024

10/10 Excellent

Gianni

Stayed 1 night in Dec 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Meri, Charlotte

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Damian

Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything about it all but the parking fee.
Stayed 1 night in Nov 2024