The Westin Cleveland Downtown

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Cleveland Downtown

Exterior
Down duvets, pillow-top beds, in-room safe, desk
Reception
Down duvets, pillow-top beds, in-room safe, desk
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Public Square
    ‪8 min walk‬
  • Huntington Convention Center of Cleveland
    ‪9 min walk‬
  • East 4th Street
    ‪10 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪4 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, City View

  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

With a stay at The Westin Cleveland Downtown, you'll be centrally located in Cleveland, within a 10-minute walk of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. .This hotel is 0.6 mi (0.9 km) from JACK Cleveland Casino and 0.6 mi (1 km) from Great Lakes Science Center.

What's nearby

  • Huntington Convention Center of Cleveland - 9 min walk
  • Rock and Roll Hall of Fame - 10 min walk
  • Huntington Bank Field - 13 min walk
  • Rocket Mortgage FieldHouse - 13 min walk
  • JACK Cleveland Casino - 13 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Lakefront Cleveland hotel in Downtown Cleveland with a 24-hour fitness center
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 484 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of The Westin Cleveland Downtown, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Cleveland? This hotel has 20473 square feet (1902 square meters) of space consisting of conference space and 18 meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning.
The Westin Cleveland Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10.00-100.00 for adults and USD 10.00-100.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Wedding services

Business services

  • Business centre
  • Conference space (20473 square feet)
  • Meeting rooms - 18

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height desk
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 46-inch LCD TV
  • Premium channels

Food and drink

  • Mini fridge

More

  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

The Westin Cleveland Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 639 out of 1084 reviews" "
Rating 8 - Good. 214 out of 1084 reviews" "
Rating 6 - Okay. 103 out of 1084 reviews" "
Rating 4 - Poor. 64 out of 1084 reviews" "
Rating 2 - Terrible. 64 out of 1084 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Will definitely stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy guests. No garbage bags in room.
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
A well located place and good value at the right place.
Stayed 1 night in Oct 2024

4/10 Poor

SHELLI

Travelled with family
Disliked: Staff & service
The hotel itself was fine the restaurant service was terrible. We had items stolen from our car during valet service. Do not recommend this place at all
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

8/10 Good

Kazuyo

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

michelle m

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property!
Stayed 1 night in Oct 2024

4/10 Poor

Andre

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2024

8/10 Good

Brandon

Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our trip was amazing! They upgraded our room and we had a great view!
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bathroom door was broken. Safe didn’t work. Parking in the hotel parking structure was not included and cost an extra $75. Staff was nice. I will not recommend this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jissell, bronx

Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this hotel is excellent
Stayed 2 nights in Oct 2024

8/10 Good

Joe

Stayed 1 night in Oct 2024

10/10 Excellent

Briah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

adam

Liked: Staff & service, amenities, property conditions & facilities
Great receptionists and doormen , who helped with local questions and recommendations
Stayed 2 nights in Oct 2024

6/10 Okay

Morgan

Stayed 1 night in Sep 2024

8/10 Good

ShaMonique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Oct 2024

4/10 Poor

Todd, Liberty Twp

Travelled with family
Disliked: Cleanliness, staff & service
Checking in took 45 minutes
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Stayed 1 night in Oct 2024

6/10 Okay

Audrey, Sarnia

Stayed 1 night in Oct 2024