Embassy Suites Hotel Des Moines Downtown

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Embassy Suites Hotel Des Moines Downtown

Exterior
Reception
Exterior
Meeting facility
Reception

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
101 E Locust St, Des Moines, IA, 50309
  • World Food Prize Hall of Laureates
    4 min walk
  • Wooly's
    5 min walk
  • Des Moines Civic Center
    6 min walk
  • Des Moines, IA (DSM-Des Moines Intl.)
    26 min drive

Room options

Basic Room, 2 Double Beds, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 50 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Room, 1 King Bed, Corner

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 49 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing, In-room air purification)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Corner

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

Premium Suite, 1 King Bed (Wellness, In-room air purification)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Premium Suite, 2 Double Beds (Wellness, In-room air purification)

  • 50 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, View

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Custom)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 49.2 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Des Moines

With a stay at Embassy Suites Hotel Des Moines Downtown in Des Moines (Downtown Des Moines), you'll be within a 10-minute drive of Iowa State Fairgrounds and World Food Prize Hall of Laureates. .This hotel is 11.3 mi (18.2 km) from Jordan Creek Town Center and 0.3 mi (0.4 km) from Wooly's.

What's nearby

  • Des Moines Civic Center - 6 min walk
  • Hy Vee Hall - 10 min walk
  • Iowa Events Center - 10 min walk
  • Wells Fargo Arena - 11 min walk
  • Iowa State Capitol Building - 13 min walk

Getting around

  • Des Moines International Airport (DSM) - 26 min drive

Restaurants

  • ‪Zombie Burger + Drink Lab - ‬5 min walk
  • ‪Buzzard Billy's - ‬8 min walk
  • ‪Iowa Taproom - ‬4 min walk
  • ‪Beechwood Lounge - ‬5 min walk
  • ‪Up-Down - ‬5 min walk

About this property

Embassy Suites Hotel Des Moines Downtown

Des Moines hotel in Downtown Des Moines with free breakfast and a 24-hour fitness center
Embassy Suites Hotel Des Moines Downtown offers 234 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Des Moines hotel provides wireless Internet access for a surcharge. 37-inch LCD televisions come with premium satellite channels, pay movies, and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 234 guestrooms, featuring kitchenettes with refrigerators and microwaves. 37-inch LCD televisions with satellite programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include wireless internet access (surcharge), gift shops/newsstands, and wedding services.
Grab a bite to eat at Liberty's, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Des Moines? This hotel has 11 square feet (1 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day.
Liberty's - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and public transport

  • Self parking on site (USD 20.00 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Restaurants on site

  • Liberty's

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (11 square feet)
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 37-inch smart TV
  • TV/satellite channels
  • Netflix
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Fridge
  • Wet bar

More

  • Connecting rooms available
  • Free newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Hilton mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 60 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to midnight
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Des Moines
Embassy Suites Hotel Moines Downtown
Embassy Suites Moines Downtown
Des Moines Embassy Suites
Embassy Suites Des Moines
Embassy Suites Hotel Des Moines Downtown Iowa
Embassy Suites Hotel Des Moines Downtown Hotel
Embassy Suites Hotel Des Moines Downtown Des Moines
Embassy Suites Hotel Des Moines Downtown Hotel Des Moines

Embassy Suites Hotel Des Moines Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 520 out of 1079 reviews" "
Rating 8 - Good. 239 out of 1079 reviews" "
Rating 6 - Okay. 136 out of 1079 reviews" "
Rating 4 - Poor. 118 out of 1079 reviews" "
Rating 2 - Terrible. 66 out of 1079 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lindsay

Stayed 1 night in Sep 2024

8/10 Good

Robert

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

2/10 Terrible

Veronica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is the worst Embassy Suites Hotel that I have ever stayed in. I had to change rooms two times. The room wasn't safe because the door did not lock. This hotel needs a TOTAL face lift.
Stayed 1 night in Sep 2024

8/10 Good

Ryan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
No parking that you didn’t have to pay for the rooms were very outdated the free drinks they gave you were warm and was told by a staff member that it’s not the first time they have heard that from other people vents in our room had mold growing on them over all they changed full price for a big name hotel and gave a motel quality room and accommodation
Stayed 2 nights in Sep 2024

4/10 Poor

Hillary

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Terry

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in to the room the AC unit was dripping water and floor was soaked. Room was dirty, bathroom moldy and rust on the ceiling. Looked like cereal was spilled in the corner and not vacuumed between guests. Spoke to front desk and she said she would talk to manager about a discount and would call me to let me know the decision but she never called me back. They did offer a $50 discount on my final bill. Various staff I spoke to complained about management and acknowledged understaffing and poor facilities. Said that they bank on people being nice to staff because they are on vacation instead of really complaining. They also know we will be forgiving because it is not the staffs fault. Overall seemed like staff was unhappy and sharing with customers. I really like Embassy Suites and the room size was perfect for my family. But the hotel is run down, smells and staff are unhappy. Sad to see a great chain not living up to the Hilton standards.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Julie

Travelled with group
The hotel wouldn’t let us check in on time according to our reservation. Then when we finally got to our room it stunk very strongly of cigarette smoke. They didn’t have another room to put us in, so they said they would come and spray the room. They never came by and the smell never got better.
Stayed 1 night in Sep 2024

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked me in last night was nice, pleasant, funny, and fantastic. What an asset to your hotel.
Stayed 1 night in Sep 2024

4/10 Poor

Jodi

Stayed 1 night in Aug 2024

10/10 Excellent

Ly

Travelled with family and small children
Greatest experience ever have
Stayed 2 nights in Aug 2024

10/10 Excellent

hasiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance
Stayed 1 night in Aug 2024

8/10 Good

Joe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Alyssa, who checked us in at the front desk, was pleasant, friendly, and very attentive. She sent up a dessert to our room to congratulate us on our anniversary! Or her staff remembered us, as well, the next day when we checked out. We walked down Court Ave for dinner, where there are many options within walking distance. We enjoyed the downtown skyline and lights and the river from our 7th floor window. We had a pleasant experience!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Lyndsey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quick stay but pleasant all the way around. We enjoyed the downtown area.
Stayed 2 nights in Aug 2024

8/10 Good

karen, Mason City

Liked: Cleanliness, staff & service
Always fun to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Jessica M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Tiffany

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Don’t waste your money.
There is a sense of quality that you expect anytime you see “Hilton”. This property unfortunately didn’t meet the expectations that the name carries. The front desk staff was kind and polite. But the property isn’t well maintained at all. There was mold in the shower, hair in the drain. The AC didn’t shut off no matter what you did. There was only a shower door on one side so water just went everywhere. The bartenders were nice, but had no idea to make drinks. I can say this because I own a bar. There is no way this room was worth the almost $200 I spent on it. I didn’t take any photos because half the time no one does anything about it but send you a patronizing email telling you they will look into it. Im glad to be home, thats all I can say.
Stayed 1 night in Aug 2024

6/10 Okay

Kate E

Stayed 1 night in Aug 2024

4/10 Poor

Teresa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I paid extra for exception view according to website, when we get there the view is a noisy construction on the bridge. Will wake you up early morning with the noise. This is the first hotel that I could not sleep good because I feel unsafe, in the middle of the night you’ll hear banging noises as if someone was trying to open the door. The door inside would not lock. There was moldy food in the microwave. The sheets and pillow smells like they were not changed from previous customers. The complimentary dining, food is cold and just basic. We’d rather eat outside. There are small spiders crawling inside the room. No shower gel, bathroom is only half closed so the water goes on the floor. Very expensive for poor service. Not worth it. Best western is far more clean and much cheaper.
Stayed 2 nights in Aug 2024