4/10 Poor
Reginaldo
Travelled with partner
23 Nov 2024
Disliked: Property conditions & facilities
The room has no drawers to place our clothes , five nights in the same room we have to pull out our clean clothes from our luggage , and there is only one luggage stand in the room, we understand hotel rooms can sometimes be small but there is not even room to place a second piece of luggage on the floor but the worst was the smell coming from the bathroom, the smell of sewage is constant, we have to keep the bathroom door close at all time and kept the room key plugged at all time even when we head out to see the city, in order to have the bathroom fan running to reduce the awful smell, I will not stay at this hotel when I visit Seoul again, maybe the other Lotte chain hotels are not like that, I will give Lotte another chance but not the Lotte City Hotel in Myeongdong
Reginaldo
Stayed 5 nights in Nov 2024