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art'otel Cologne powered by Radisson Hotels

Photo gallery for art'otel Cologne powered by Radisson Hotels

Exterior
Bar (on property)
Interior
Room, 1 Queen Bed (Art - Rhine View)
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
Holzmarkt 4, Cologne, NW, 50676
  • Chocolate Museum
    ‪4 min walk‬
  • Cologne Cathedral
    ‪19 min walk‬
  • LANXESS Arena
    ‪4 min drive‬
  • Cologne (CGN-Cologne - Bonn)
    ‪16 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Art - XL)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 Queen Bed (Art - XL)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art)

Suite, 1 Bedroom (Corner Art)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room (Art)

Room (Art)

Room (Art)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View)

Room, 1 Queen Bed (Art - Rhine View)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Cologne

A stay at art'otel Cologne powered by Radisson Hotels places you in the heart of Cologne, just a 4-minute walk from Chocolate Museum and within a 5-minute drive of Cologne Cathedral. .This eco-certified hotel is 1.8 mi (2.9 km) from LANXESS Arena and 2 mi (3.2 km) from Cologne Trade Fair Grounds.

What's nearby

  • Chocolate Museum - 4 min walk - 0.4 km
  • Hay Market - 10 min walk - 0.9 km
  • Cologne Cathedral - 19 min walk - 1.6 km
  • LANXESS Arena - 4 min drive - 2.9 km
  • Cologne Trade Fair Grounds - 4 min drive - 3.2 km

Getting around

  • Severinstrasse U-Bahn - 7 min walk
  • Cologne (QKL-Cologne Central Train Station) - 19 min walk
  • Cologne - Bonn Airport (CGN) - 16 min drive

Restaurants

  • ‪Chocolat Grand Cafe - ‬4 min walk
  • ‪Yay Trong Kham Korat Thai-Imbiss - ‬7 min walk
  • ‪Ramen Bar Takezo Köln - ‬7 min walk
  • ‪Café Heumarkt - ‬7 min walk
  • ‪Bier- und Weinstube Kölsche Stuff - ‬8 min walk

About this property

art'otel Cologne powered by Radisson Hotels

Eco-certified hotel with a fitness center and a sauna
Art'otel Cologne powered by Radisson Hotels offers 218 accommodations with minibars and laptop-compatible safes. Plasma televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 218 guestrooms featuring minibars and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Cologne? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Art drink - Onsite bar.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, German, Greek, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 23 per person
  • 1 bar

Restaurants on site

  • Art drink

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Conference space (4306 square feet)
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 89
  • Front entrance ramp
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Films for purchase
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.35 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Covered self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

art'otel cologne
art'otel cologne Park Plaza
art'otel Park Plaza Hotel
art'otel Park Plaza Hotel cologne
cologne art'otel
Park Plaza cologne
art'otel cologne Park Plaza Hotel
art'otel cologne by Park Plaza

art'otel Cologne powered by Radisson Hotels Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 486 out of 1006 reviews
Rating 8 - Good. 373 out of 1006 reviews
Rating 6 - Okay. 97 out of 1006 reviews
Rating 4 - Poor. 30 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Siobhan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a good location next to the chocolate museum. Walkable into centre of town. Excellent breakfast.
Stayed 1 night in Nov 2024

6/10 Okay

Sonal

Travelled with group
Disliked: Amenities
We arrived at the hotel to find out that there would be no power between 12 pm and 6 pm. As such, the hotel could not take a local tax payment that’s due on site because their credit card machines didn’t work. Our rooms, had been paid for in advance. We later went out and came back late at night and found that our key access to our rooms have been cut off Because we had yet to pay the €18 in local tax. Additionally, the staff at check-in were incredibly unfriendly and rude. The only exception was one man in the evening and Tobias at the bar. The rooms were very very average and cleanliness was not terrible but not at all convincing. Only one left worked during our entire four days stay and it took an eternity to go up and down. I would not recommend the hotel however, the proximity to town was good. They should replace everyone who works here.
Stayed 3 nights in Dec 2024

8/10 Good

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cologne
It was a great location for the Christmas markets. It was about a 20 minute walk from the train station with tons of restaurants around. Also, it was directly on the Rhine, so beautiful views.
Stayed 3 nights in Dec 2024

6/10 Okay

Dalal

Liked: Staff & service, property conditions & facilities
Good overall
Stayed 2 nights in Dec 2024

10/10 Excellent

Ina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for the christmas markets
Stayed 4 nights in Nov 2024

8/10 Good

Lynda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lorna

Travelled with partner
Liked: Cleanliness, staff & service
Hotel has beautiful views over the river and is close to the chocolate museum. Very close to the city centre and very easy to walk to cathedral, shops and train station However the hotel itself looked like it could do with some work. Paintwork and carpets looked grubby and 1 lift was out of order our entire stay and the other did not work for part of it. Not ideal when your room is on the 4th floor
Stayed 3 nights in Nov 2024

8/10 Good

Grace

Stayed 2 nights in Nov 2024

10/10 Excellent

Justin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

ARI

Stayed 3 nights in Nov 2024

10/10 Excellent

Arun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Well located, close to the Chocolate Museum, Sports Museum, Harbour and Christmas Market. Hop on and hop off tours stop here. Actual hotel is clean and rooms are spacious.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was perfect for the few nights we were there. Close to many things and super clean. Staff were friendly and rooftop terrace has a wonderful view.
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Clean and well maintained
Stayed 3 nights in Oct 2024

10/10 Excellent

Tolulope

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. I love the modern feel to the hotel. Will definitely visit again.
Stayed 2 nights in Oct 2024

8/10 Good

AFSHIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Dom and city centre Hbf and shopping Beside chocolate museum Staff were very friendly Check in very quick
Stayed 4 nights in Oct 2024

10/10 Excellent

Alistair

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my deutcsh isnt very good and they spoke very good english so there was no communication barrier which i greately appreciated. The room was clean and it was overall a fantastic stay, will be staying there again next time im in Köln!
Stayed 2 nights in Oct 2024

10/10 Excellent

Nir, Granger

Stayed 3 nights in Sep 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great for wheelchairs
This hotel was amazing. The views were great from our room of the Rhine river and Cologne itself. The staff were incredible and so welcoming. The hotel was clean and looks amazing inside and out. The accessibility for wheelchairs is great. Getting to each floor is easy, in room accessibility was great and accessible shower was brilliant. There is a button on the outside of the door near the main entrance where you can press it and someone will come out and meet you and activate the lift for you. The drinks service was also great but can't comment on food as we didn't eat there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 8 nights in Sep 2024

6/10 Okay

Sean

Liked: Staff & service
Disliked: Cleanliness
Front checkin very efficient on arrival. However would have liked assistane with bags up steps at front of hotel. Damp smell in room on arrival. On second night returned late to find silverfish crawling on bed and in bathroom. Room was not serviced on first morning and was told this was because we had not requested it. No handwash in bathroom. Carpets in corridor leading to room and in room filthy with heavy staining. Breakfast buffet and staff in dining room very good. However my partner has dietary requirements and had omelette for breakfast on three mornings. However it was not available to order on the final day. The stay was a gift from our children and on arrival we settled our local taxes bill. When we arrived back to our room on the third evening our keycard was not working. I went to reception and obtained a replacement. However when I arrived back at the room, I was told that I immediately needed to go to reception and settle my local taxes bill of €60.00. I explained that I had discharged it on arrival. The caller said that I had to immediately go there and the manager insisted it settled immediately. When I got there the first person said I owed €60.00 for an upgrade and the manager said it was €60 per night total €240!! As I could not contact my family immediately, I had to pay or I could not access my room. The manager put his hands in the air and left me with the receptionist to pay. I paid but was very disappointed with the overall cost of over €1600.00.
Stayed 4 nights in Sep 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nice, the staff at the front desk not very nice . They did their job without a single smile or politeness
Stayed 1 night in Sep 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hannah

Stayed 1 night in Aug 2024

10/10 Excellent

Ayxa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and location. Close to shopping area and restaurants, cafes, bars. Parking on location.
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Stayed 3 nights in Aug 2024