Check in was a breeze and staff was very friendly. Room 217 was of decent size, clean, quiet through the night. Bed was harder than I prefer, but husband likes a harder bed so it's a matter of preference. Pillows were soft, but again preference, I like to sleep on stacked pillows so my head & neck don't angle down but these pillows were too soft to keep my neck/head level. A/C could have been cooler. Although thermostat is in the room, we couldn't get it to set below 66 degrees. Blackout shades worked perfectly. Plenty of plugs/USB ports to charge your electronics. Plenty of towel sets. Shower had great water pressure and water stayed hot. Nice sized TV and sofa. Haven't tried breakfast yet so cannot comment on that. ALL IN ALL, pleased with our stay; however next time I'll remember to bring my own pillows.