Sheraton Lake Como Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Lake Como Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Exterior
48-inch LED TV with digital channels, TV
3 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment room(s), sauna, hot tub, steam room, body treatments

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Spa
  • Gym

Explore the area

Map
Via per Cernobbio, 41a, Como, CO, 22100
  • Villa Erba
    13 min walk
  • Villa Olmo
    3 min drive
  • Piazza Cavour
    9 min drive
  • Como (QCM-Como Seaplane Base)
    14 min drive

Room options

Suite, 1 Bedroom, Non Smoking, Pool View (Balcony)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Balcony)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking (Terrace)

  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking, Pool View

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking

  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Como

A stay at Sheraton Lake Como Hotel places you in the heart of Como, within a 15-minute walk of Villa Bernasconi and Villa Erba. .This family-friendly resort is 11.1 mi (17.9 km) from Lake Lugano and 14.5 mi (23.3 km) from Villa del Balbianello.

What's nearby

  • Villa Erba - 13 min walk
  • Villa Olmo - 3 min drive
  • Piazza Cavour - 9 min drive
  • Como Cathedral - 9 min drive
  • Como-Brunate Funicular - 10 min drive

Getting around

  • Albate-Trecallo Station - 11 min drive
  • Como Nord Lago Station - 21 min drive
  • Milan Malpensa Airport (MXP) - 42 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Officina Cafè - ‬9 min walk
  • ‪Ristorante Inriva - ‬14 min walk
  • ‪Trattoria Laghee - ‬11 min walk
  • ‪Spazio Anagramma - ‬6 min walk

About this property

Sheraton Lake Como Hotel

Lakefront resort with 3 restaurants and a full-service spa
Sheraton Lake Como Hotel offers 135 accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 48-inch LED televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 135 guestrooms featuring minibars and LED televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional amenities at this Beaux Arts resort include complimentary wireless internet access, concierge services, and a television in a common area. Guests can get to nearby shops on the shuttle (surcharge).
Enjoy Italian cuisine at Gusto, one of the resort's 3 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Gusto - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Kitchen - Overlooking the pool and garden, this theme restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Kincho - This poolside restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 20 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 29 for adults and EUR 14.50 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Gusto
  • Kitchen
  • Kincho

Things to do

  • 24-hour fitness centre
  • Bike rentals
  • Bike parking
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Art supplies
  • Children's books
  • Children's pool
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 98
  • Lever door handles
  • Portable bath seat
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 88
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • No plastic coffee stirrers
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 48-inch LED TV
  • Digital channels
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 55.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 4 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29 for adults and EUR 14.50 for children
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 013075-ALB-00016, IT013075A16UAWYTMQ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April 01 to September 30
Pool access available from 9:00 AM to 8:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand di
Grand di Como
Grand Hotel di
Grand Hotel di Como
Sheraton Lake Como Hotel
Sheraton Lake Como
Sheraton Lake Como Hotel Italy
Sheraton Lake Como Hotel Como
Sheraton Lake Como Hotel Resort
Sheraton Lake Como Hotel Resort Como

Sheraton Lake Como Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 272 out of 679 reviews" "
Rating 8 - Good. 279 out of 679 reviews" "
Rating 6 - Okay. 74 out of 679 reviews" "
Rating 4 - Poor. 33 out of 679 reviews" "
Rating 2 - Terrible. 21 out of 679 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything
Stayed 4 nights in Sep 2024

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happily Surprised!
Stayed 3 nights in Sep 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Ralph

Travelled with family
Disliked: Cleanliness
Nothing Special ! Several of the ladies working the check-in desk were rude and in my opinion dis respectful to my wife at times
Stayed 16 nights in Aug 2024

10/10 Excellent

Willibald

Stayed 7 nights in Aug 2024

10/10 Excellent

Sourabh

Stayed 2 nights in Aug 2024

10/10 Excellent

Hannah, Chapel Chorlton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most stunning hotel I’ve ever stayed in. Everything was perfect. So quiet and peaceful and the pool area was divine. Breakfast was amazing and the staff were great. Will definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing couple of days staying here. The hotel was very clean and comfortable and the pool area was great for cooling down in the hot sun. Easy to get into Como or other towns using the local boat or bus services.
Stayed 2 nights in Aug 2024

6/10 Okay

Teertha

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
An expensive meal in a morgue
Hotels is what you would expect for the price. The problem is the staff, in the posh restaurant. Too young, inexperienced and seemed scared of the customer. The result is an expensive meal in a morgue where cutlery is thrown down on the table and you have to say “no” five times to the pricey wine list. Food was good - the staff let the chef down. So my advice is stay but eat in the cheaper restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Stayed 1 night in Aug 2024

10/10 Excellent

Pino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Away from all the chaos and noise from old town como and the ferry stop Tavernola is a 5 min walk! 10/10
Stayed 2 nights in Aug 2024

10/10 Excellent

Sean

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great as usual. Staff very helpful. Lots to do but usually a fairy ride or drive involved.
Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t overlook this gem.
Awesome place to stay. Preferable over Bellagio or Varenna.
Stayed 3 nights in Jul 2024

8/10 Good

Calbreith

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here and at the Grand Imperiale. This is by far a superior experience. The Sheraton is a much more modern facility and was renovated recently-so if you need the old-world Como feel don’t stay here. The staff were extremely friendly and accommodating. The Sheraton has a very nice pool area with nice chairs and good service. We didn’t eat here but the restaurants looked good, had great atmosphere and were busy. We really enjoyed where the Sheraton was located. Easy walk to lots of dining, shopping in Cernobbio (10-15m walk)
Stayed 1 night in Jul 2024

8/10 Good

Faisal

Stayed 3 nights in Jun 2024

2/10 Terrible

Carole

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible experience at Sheraton Lake Como hotel
There was a piece of raw salami in the refrigerator. The phone panel was full of dust. I tripped on the area rug twice; it wasn't laid flat. The basin in the bathroom didn't drain. The food at the poolside restaurant was skimpy and average. Housekeepers made noise about 8:30 am and parked their supplies next to our room and I asked for a quite room location. We went to the spa and the jacuzzi was cool. There were workmen fixing something at the pool at the same time. They were banging. We left the jacuzzi to enter the pool which was the same temperature as the jacuzzi. The property needs updating and renovation and the cleanliness is sub par. A few other guests agree with my experience. I wouldn't recommend this hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alireza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
2nd time there, the place is nice as always with the most friendly staff
Stayed 3 nights in May 2024

8/10 Good

Georgia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could not give us the room we booked.
Stayed 2 nights in May 2024

6/10 Okay

Sushmita

Travelled with family
Disliked: Property conditions & facilities
Staff was polite
Stayed 2 nights in May 2024

10/10 Excellent

Anny

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful!
Stayed 1 night in Apr 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel is in a quiet location, about 25 minute walk into town. Parking was very convenient in a garage under the hotel. Check in was very smooth and the rooms are spacious and clean.
Stayed 1 night in Apr 2024

8/10 Good

Portia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Abdul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood, close to the ferry. Super clean and comfortable rooms. Would definitely return here if we were to come back to Como.
Stayed 2 nights in Sep 2023