Horseshoe Lake Charles

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Horseshoe Lake Charles

Casino
Exterior
Restaurant
Casino
Sports bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
100 Westlake Ave, Westlake, LA, 70669
  • Horseshoe Lake Charles Casino
    5 min walk
  • Lake Charles Civic Center
    6 min drive
  • Prien Lake Mall
    11 min drive
  • Lake Charles, LA (CWF-Chennault Intl.)
    15 min drive

Room options

Deluxe Room, 2 Queens, Non-Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King, Non-Smoking

  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

Premium Balcony Room, River View, 1 King, Non-Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, River View, 2 Queens, Non-Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, River View, 1 King, Non-Smoking

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Balcony Room, 1 King, Non-Smoking

  • 41 sq m
  • Sleeps 2
  • 2 Queen Beds

Deluxe High Room, 2 Queens, Non-Smoking

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Westlake

Located in Westlake, Horseshoe Lake Charles is on a lake, within a 5-minute drive of Horseshoe Lake Charles Casino and North Beach Interstate 10. .This casino hotel is 3.8 mi (6.2 km) from Lake Charles Civic Center and 7.1 mi (11.3 km) from McNeese State University.

What's nearby

  • Horseshoe Lake Charles Casino - 5 min walk - 0.5 km
  • North Beach Interstate 10 - 4 min drive - 4.7 km
  • Lake Charles Civic Center - 6 min drive - 6.2 km
  • Lauberge Casino Lake Charles - 12 min drive - 13.9 km
  • L'Auberge du Lac Casino - 12 min drive - 14.0 km

Getting around

  • Lake Charles Station - 6 min drive
  • Lake Charles, LA (LCH-Lake Charles Regional) - 19 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Steamboat Bill's on the Lake - ‬6 min drive
  • ‪MacFarlane's Celtic Pub - ‬6 min drive
  • ‪Lagunas Mexican Grill and Cantina - ‬6 min drive
  • ‪Burger King - ‬19 min walk

About this property

Horseshoe Lake Charles

Lakefront hotel with 3 restaurants and a casino
Horseshoe Lake Charles offers 253 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 253 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Head straight for the casino, or wait for that lucky feeling while you enjoy one of the other recreational opportunities, such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Brew Brothers, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Brew Brothers - Onsite restaurant.
7 Seven Noodle Bar - Onsite restaurant. Open daily.
Slice Pizza - Onsite restaurant. Open daily.
Gordon Ramsay Steak - Onsite restaurant. Open daily.
Dunkin' Donuts - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site

Food and drink

  • 3 restaurants and 2 coffee shops
  • 1 bar
  • Room service available

Restaurants on site

  • Brew Brothers
  • 7 Seven Noodle Bar
  • Slice Pizza
  • Gordon Ramsay Steak
  • Dunkin' Donuts

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Low-height bed
  • Low-height worktop and sink
  • Low-height view port in door
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • 42 casino gaming tables
  • 878 casino slot machines
  • Casino (60000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per night
  • Resort fee: USD 17.87 per accommodation, per night
The resort fee includes:
  • Concierge service
  • Pool access
  • Valet parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May to November
Pool access available from 11:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Isle Capri
Isle Capri Hotel
Isle Capri Hotel Lake Charles
Isle Capri Lake Charles
Isle Lake Charles
Isle Of Capri Westlake
Isle Capri Casino Hotel Lake Charles Westlake
Isle Capri Casino Hotel Lake Charles
Isle Capri Casino Lake Charles Westlake
Isle Capri Casino Lake Charles
Isle of Capri Casino Hotel Lake Charles
Isle Of Capri Lake Charles
Isle Of Capri Casino Charles
Isle of Capri Casino Hotel Lake Charles Hotel
Isle of Capri Casino Hotel Lake Charles Westlake
Isle of Capri Casino Hotel Lake Charles Hotel Westlake
Horseshoe Lake Charles Hotel
Horseshoe Lake Charles Westlake
Horseshoe Lake Charles Hotel Westlake
Isle of Capri Casino Hotel Lake Charles

Horseshoe Lake Charles Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 845 reviews" "
Rating 8 - Good. 174 out of 845 reviews" "
Rating 6 - Okay. 83 out of 845 reviews" "
Rating 4 - Poor. 52 out of 845 reviews" "
Rating 2 - Terrible. 53 out of 845 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay
Stayed 1 night in Aug 2024

10/10 Excellent

Erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!!
Stayed 1 night in Jul 2024

8/10 Good

Brennan

Liked: Cleanliness, staff & service, property conditions & facilities
Was a nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Justo

Liked: Cleanliness, staff & service, property conditions & facilities
clean, quiet, and superb.
Stayed 1 night in Aug 2024

2/10 Terrible

Brittany

Disliked: Cleanliness, staff & service, property conditions & facilities
There’s a barn door that acts as the closet and bathroom door, it was stuck and you couldn’t close the door to cover the bathroom opening. We went and told them and they said they’d send someone up. However, that didn’t stop them from asking if I was traveling with just my husband and I said well no but even so I should be able to have some privacy. I mean really? That’s your response to giving a guest a room with a bathroom door that’s broken. They know it’s broken, it’s been that way for a long time because you can see all the marks on the ceiling and walls from others have the same issue. Then, Wi-Fi wasn’t working. Called down about that and told me I’d have to call the internet company. Ok, so now guests have to troubleshoot the internet as well? I was on the phone for 20 minutes and there was no resolution. The internet company said the room was under a different name and that’s why it wasn’t working. One front person I spoke to said that they’d not been having internet issues and no other guest has called to say anything. But the next one I spoke to said, “I’m not sure who’s telling you what, but some guests experience those issues in the upper levels”. I even asked to be moved to a different room before we had really used anything and they refused. We will never be back. And it’s mostly because of a piss poor attitude and that if you have problems, they won’t help you. just beware that you’re paying for stuff you will not be able to use. Dirt/food in corners of room
Stayed 1 night in Aug 2024

10/10 Excellent

Apache

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Aug 2024

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, amenities
Long walk from parking garage to hotel Check-in with luggage.
Stayed 1 night in Aug 2024

10/10 Excellent

Errol

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

sharon

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

10/10 Excellent

Irene H

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very friendly and polite. My room was next to the cleaning staff’s room so was a bit noisy. Next time I will make sure that doesn’t happen.
Stayed 2 nights in Aug 2024

10/10 Excellent

marvin, terrytown

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Staff is awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Atle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Aug 2024

6/10 Okay

Kory

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Stayed 1 night in Aug 2024

8/10 Good

bruce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Alvar

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place was nice however we were extremely disappointed when we returned to the room and it was bypassed by housekeeping. No towels, no Kleenex, no toiletries, nothing was replenished.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Dianne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean. Stayed 2 nights. Needed more clean towels Called desk 4 times. Never did get any clean towels. Needed additional handicap parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable spacious rooms.
Stayed 2 nights in Aug 2024

4/10 Poor

Kristin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Our lamp didn’t work, the bathroom was filthy, the iron marked our clothes up with black streaks, the AC turned on heat full blast, and we had to figure out how to reset it so we could get it to cool, and things were just ick and kind of junky.
Stayed 1 night in Jul 2024