Hyatt House The Woodlands / Shenandoah

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt House The Woodlands / Shenandoah

Terrace/patio
Lobby
Free daily full breakfast
Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
18645 Residence Drive, Shenandoah, TX, 77385
  • Woodforest National Bank Stadium and Natatorium
    11 min walk
  • Pappadeaux Seafood Kitchen
    7 min walk
  • Terminal B Station
    30 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    27 min drive

Room options

Suite, 1 Bedroom, Accessible, Kitchen (1 King Bed with Sofa bed, Bathtub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-in Shower, Den)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Kitchen (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen (1 King Bed with Sofa Bed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Shenandoah

Located in Shenandoah, Hyatt House The Woodlands / Shenandoah is in the entertainment district, within a 5-minute drive of Memorial Hermann and CHI St. Luke's Health–The Woodlands Hospital. .This hotel is 2.1 mi (3.5 km) from Woodlands Mall and 2.5 mi (4 km) from Market Street.

What's nearby

  • Memorial Hermann - 2 min drive
  • Woodlands Mall - 4 min drive
  • MD Anderson Cancer Center - 5 min drive
  • Market Street - 5 min drive
  • Cynthia Woods Mitchell Pavilion - 6 min drive

Getting around

  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Dave & Buster's - ‬12 min walk
  • ‪Pappadeaux Seafood Kitchen - ‬7 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬12 min walk

About this property

Hyatt House The Woodlands / Shenandoah

Hotel with free breakfast, near Memorial Hermann
Hyatt House The Woodlands / Shenandoah offers 148 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 148 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Planning an event in Shenandoah? This hotel has 1022 square feet (95 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Hyatt House The Woodlands / Shenandoah has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Fence around the pool
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1022 square feet)
  • A meeting room

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 86
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 36
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 1:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt House THE Woodlands shenandoah
Hyatt House The Woodlands / Shenandoah Hotel
Hyatt House The Woodlands / Shenandoah Shenandoah
Hyatt House The Woodlands / Shenandoah Hotel Shenandoah

Hyatt House The Woodlands / Shenandoah Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 561 out of 804 reviews" "
Rating 8 - Good. 137 out of 804 reviews" "
Rating 6 - Okay. 53 out of 804 reviews" "
Rating 4 - Poor. 24 out of 804 reviews" "
Rating 2 - Terrible. 29 out of 804 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jean, Spring

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proper is conveniently located in the very heart of The Woodlands/Shenandoah area. So many stores and restaurants option. The area is very safe and kept clean. The inside of the property, including the amenities room, waiting lounge, rooms are absolutely amazing. I will definitely recommend it.
Stayed 5 nights in Sep 2024

6/10 Okay

christine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The A/C sounds like a helicopter landing next door and kept me up most of the night. It was horrible. Not sure if its like that in most rooms but the front desk knew exactly what I was talking about, so I'm assuming they've had similar complaints about the noise. There were also dirty dishes left in the dishwasher from the previous guests.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joyce

Front desk check-in was so friendly and helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Araceli C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, the bed is like a hole in the middle
Stayed 4 nights in Sep 2024

8/10 Good

Karissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
This hotel was very clean, staff was friendly and it had a great location, tucked back away from the freeway but still within a 5-10 minute drive to everywhere we wanted to go. Only complaint was the free breakfast could have been better. Would definitely stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Leonard

Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Ashley

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property overall was nice, pool was a plus. Bathrooms could have been in better condition (grout stains, drain gunk). Dining area tables also seemed like they needed a deep clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Krystina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
It was good. I’d book again.
Stayed 2 nights in Sep 2024

8/10 Good

Ila

Liked: Cleanliness, staff & service, property conditions & facilities
Great area!!!!! , however, the beds were uncomfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

Jermetra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay I will be back next time I visited. The staff was amazing!! Everything was amazing no problems at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came from Dallas for party. The venue was very close to the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Holly

Liked: Cleanliness
Stayed 1 night in Aug 2024

4/10 Poor

Caleb

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Not great
My mattress was warped. Wife and I had to sleep at opposite ends of the bed due to a warped mattress. Also pool was full of loud rowdy people playing wrap Music loud. We couldn’t even get in it. Trash outside all the room doors on our floor.
Stayed 2 nights in Aug 2024

10/10 Excellent

Farzana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw the police in the are 2 days I stayed so felt unsafe but everything else was excellent!!!!
Stayed 2 nights in Aug 2024

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
The bad was like sleeping a slab of concrete. Also, The pillows were tiny. And is was noisy.
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Garrett

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 7 nights in Jul 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

8/10 Good

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaints are there’s no fan the rooms the AC is quiet and I had trouble sleeping with complete silence and the fridge was barely cold it worked for a few drinks but it didn’t get cold enough to our liking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alonzo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Apr 2024

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendy

Stayed 2 nights in Jul 2024