6/10 Okay
Kati K.
17 Feb 2025
Great property, but poorly managed
The property itself was wonderful. The location is unbeatable, as long as you are not a beginner skier as the lifts only take you to intermediate terrain, and you must ski down Blues to get to a lift that will take you to green. But as my family are all experienced skiers, the location was incredible. The lift is steps away, the view is beautiful from the living room and patio, there is a great restaurant nearby and our rental store was right next-door to us.Unfortunately, the property is poorly managed. While check-in was good with a new employee that was very friendly and helpful, when we had issues with the property, the woman who was more experienced than him was incredibly rude and had a very defensive attitude. The moment we voiced to complaint she told us there was nothing she could do about it and to “deal with it”. When we asked for her manager, she reluctantly gave us his information and told us over and over again, not to contact him because he was on vacation.The two main issues we had were the cleanliness of the unit and the fact that many people in the building did not follow the no smoking policy, and the hallways constantly smelled like weed. When we entered our unit, there were dirty towels still in the shower as well as hair on the floor of the shower. We also found a dirty sock from the previous occupant.I would recommend the owners of this great property look for different management!
Kati K.
Stayed 4 nights in Feb 2025