We were given an attic room where we paid for a family room, it was on the fifth floor and there was no elevator. The toilet was not working, maintenance guy had to come up and replaced a broken part. The phone was not working the first time. This hotel was over priced; room was not worth the money we paid for; the island tour was overpriced $8.00 per person compared to other tour agencies, shuttle van transporting you to airport and back, (thought it was included in the hotel service); laundry wash was P85 per lb; separate drying another P85/lb. Wi fi only works downstairs, at the lobby, no connection when you are in your room. We bought a P300 load each for our phones, for unlimited data, claimed it was for 30 days, it lasted 10 hrs. No manager or supervisor on site to air your concerns. Hotel staff answer to our questions was mostly, " I don't know Ma'am!"
Paid extra P6,000 for 3 person island tour and transporting us to and back to airport. Overall, we were not happy with our stay. Not worth the money to stay in this hotel.