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Allegro Cozumel All Inclusive

3.5 star property

Photo gallery for Allegro Cozumel All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Private beach, sun-loungers, beach towels, beach massages
Dock
Free minibar, in-room safe, blackout curtains, iron/ironing board
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • On private beach
  • Hot tub
  • Breakfast included
  • Bar
  • Spa

Explore the area

Map
Kilometro 16.5 Carretera Costera Sur, Cozumel, QROO, 77600
  • Nachi Cocom Beach Club & Water Sport Center
    ‪7 min walk‬
  • Paradise Beach
    ‪13 min walk‬
  • Mr. Sancho's Beach Club
    ‪18 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Premium Level Room

Free minibar, in-room safe, blackout curtains, iron/ironing board

Superior Premium Level Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Garden View

Free minibar, in-room safe, blackout curtains, iron/ironing board

Family Room, Garden View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Ultimate Dive Experience up to 3 Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience up to 3 Divers

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite (Level)

Premium Suite (Level)

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Ultimate Dive Experience 1 Diver/Non Divers

Free minibar, in-room safe, blackout curtains, iron/ironing board

Premium Ultimate Dive Experience 1 Diver/Non Divers

  • Sleeps 4
  • 2 Double Beds

Similar properties

3 outdoor pools, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Occidental Cozumel - All Inclusive

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
3.8 out of 5, Good, (1004)
The price is NZ$964
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Occidental Cozumel - All Inclusive

About the area

Cozumel

Located in Cozumel, Allegro Cozumel All Inclusive is on the waterfront, within a 15-minute walk of Nachi Cocom Beach Club & Water Sport Center and Paradise Beach. .This all-inclusive property is 0.9 mi (1.5 km) from Mr. Sancho's Beach Club and 1 mi (1.5 km) from Playa Mia Grand Beach and Water Park.

What's nearby

  • Nachi Cocom Beach Club & Water Sport Center - 7 min walk - 0.6 km
  • Paradise Beach - 13 min walk - 1.1 km
  • Mr. Sancho's Beach Club - 18 min walk - 1.6 km
  • Playa Mia Grand Beach and Water Park - 19 min walk - 1.7 km
  • Palancar Beach - 5 min drive - 3.7 km

Getting around

  • Cozumel Intl. Airport (CZM) - 25 min drive

Restaurants

  • ‪Mr. Sanchos - ‬13 min walk
  • ‪Playa Uvas - ‬13 min drive
  • ‪Topaz Restaurant - ‬1 min walk
  • ‪Occidental Grand Beach - ‬17 min walk
  • ‪Manatees Swim Up Bar - ‬4 min drive

About this property

Allegro Cozumel All Inclusive

On private beach with 5 outdoor pools, near Nachi Cocom Beach Club & Water Sport Center
Allegro Cozumel All Inclusive offers 234 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to patios. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 234 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at one of the property's 5 restaurants. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Allegro Cozumel All Inclusive has 5 restaurants on site.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (some restrictions)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 2-device limit

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants
  • 5 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar

Things to do

  • 5 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Kayaking
  • Lifeguards on-site
  • Nightclub
  • Playground
  • Sauna
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests booked in a Premium Ultimate Dive Experience room type must provide a PADI certification or equivalent documentation.

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit; WiFi in public areas is also free and has a 2-device limit

Property is also known as

Allegro All Inclusive
Allegro All Inclusive Cozumel
Allegro Cozumel
Allegro Cozumel All Inclusive
Cozumel Allegro
Occidental Allegro Cozumel Hotel Cozumel
Occidental Allegro Resort All Inclusive
Allegro Cozumel Resort All Inclusive
Allegro Resort All Inclusive
Allegro Cozumel All Inclusive All-inclusive property
Allegro All Inclusive All-inclusive property
Allegro Cozumel All Inclusive Cozumel
Allegro Cozumel All Inclusive All-inclusive property
Allegro Cozumel All Inclusive All-inclusive property Cozumel

Allegro Cozumel All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 391 out of 1012 reviews
Rating 8 - Good. 306 out of 1012 reviews
Rating 6 - Okay. 184 out of 1012 reviews
Rating 4 - Poor. 72 out of 1012 reviews
Rating 2 - Terrible. 59 out of 1012 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allen J. Solomon, Natchitoches

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 10 nights in Nov 2024

8/10 Good

Bobbie Sue

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
I would highly recommend avoiding flying with United at all cost. United staff was not helpful/RUDE!! NOT friendly at any of the airports we flew into. They made over five groups of people abandon their luggage. Pros- there were many activities. Complimentary snorkel gear and kayaking for 1 hour a day. Very child friendly. Cons- I was charged almost an extra $200 for my 13-year-old when I arrived because they said he was an adult, but he was not able to participate in any of the "adult" activities such as beach volleyball or water polo. Be prepared to pay a pre-room tax of $20. We booked a family room and a king room, but they did not have family room so they gave us three rooms and charged us $60. The front desk is impersonable, we were not greeted with a hello or may I help you, drinks, nothing. It is very hard to book a restaurant. The swim up bar does not always have a bartender there and sometimes you need to wait. The food is okay, but of our party of six four of us had gotten sick two different times. Spy / massage service was very light and felt like someone was just very lightly rubbing lotion on you even after asking for more pressure. Overall, the people were nice. There were more than plenty of activities for our family to do which we greatly appreciated. The drinks were all very good. Our rooms were cleaned daily and the cleaning staff was very helpful. Other than a few unexpected fees and teens not being able to play games it was a good trip

6/10 Okay

Jeremy, Wichita Falls

Travelled with family and small children
Not great…. Not bad. Wouldn’t stay there again.
Stayed 5 nights in Nov 2024

8/10 Good

Darin

Travelled with family
Liked: Cleanliness, staff & service
The staff were phenomenal, only wish there were more dining options. Our family was pretty sick of the buffets after eating it for every meal.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente staff. Muy buen hotel familiar. Excelente opciones de comida
Stayed 4 nights in Nov 2024

10/10 Excellent

Ramon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y muchas opciones de comida.
Stayed 3 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great beach, food, accessibility for diving, cycling and more. Rooms are small, but you aren’t there to stay in your room all day.
Stayed 20 nights in Oct 2024

10/10 Excellent

Natasha Anne

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were excellent. The resort and beach were wonderful. The room needed work as some of the lights and plugins were not operational. Room was had a musty smell. The buffet and dinner options were great. There was a lack of beach umbrellas around the pools. Shade was hard to find. Some guests demanded we move because they needed shade more than us. The pool table had no chalk for the cues. Our first room we were given was very musty and was used as a storage room. Our second room was occupied and I scared a guest when I entered. Our third room was musty but we were upgraded with VIP braclets and a better room in a few days. We did nnot change rooms once we were settled in.
Stayed 14 nights in Nov 2024

6/10 Okay

vicki

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the way the sleeping quarters were. We like the waking distance to everything. The staff was very friendly. But we didn't like there dinning options. If I want to eat at a buffet I would of went on a Cruise.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Nov 2024

8/10 Good

James, Orange

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at the Allegro Hotel in Cozumel. There are numerous things I could say about the hotel. However, what truly makes this a great place to stay is the staff! From check in to check out and every day in between, the staff went out of their way to be kind and helpful. I did have one server during a dinner that the young lady seemed rude. But I chalk this up to everyone has a bad day every now and again. I have been to Cozumel numerous times and stayed at a few different places. But I have found a home away from home at the Allegro. I highly recommend this hotel.
Stayed 7 nights in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Property and staff are great. Food is delicious. Entertainment was fun.The staff are very courteous and professional. Wonderful atmosphere.
Stayed 4 nights in Nov 2024

4/10 Poor

Scott

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The food is not that great. Went off resort to eat several times.
Stayed 9 nights in Nov 2024

10/10 Excellent

James

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great experience and clean resort. The food buffet could be better.
Stayed 4 nights in Nov 2024

6/10 Okay

joshua

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
We loved the water but the drinks and food were below average.
Stayed 6 nights in Oct 2024

10/10 Excellent

Richard Francis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I read a lot of reviews before going here and I knew what to expect. That being said I am the type of person that goes for the beach and this beach is GORGEOUS! I couldn’t stop looking and taking pictures of the aquamarine water! I have never swam so much in my life, take goggles or a snorkel set. However they have them there also to check out. The sunsets were amazing. The pool is very clean and spacious. The drinks at the bar are good and they make whatever you want and I hardly ever had to wait. I read some reviews where people got sick and unfortunately my husband was one of those confined to the room for a few days with nausea and diarrhea. I ate everything on the buffet and drank the water and was fine. Our air conditioner worked too good! But the rooms are still slightly musty just from the humidity. We had some rain and our roof leaked a little but we just threw down some towels. They do have ants that are attracted to sweet so don’t leave your pina colada out. There are a lot of reviews complaining about food. I am not picky and I was never hungry. Always found something good on the buffet whether chicken and potatoes or chicken nuggets and French fries. Great French toast and yogurt bar. The oriental restaurant was amazing! Get your reservations early!!! My only other complaint is no umbrellas on the beach. Patchy shade with palm trees but I would have liked an umbrella. I was ready to book this place again and would like to come back with my adult children!
Stayed 6 nights in Oct 2024

4/10 Poor

Pietro

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Nov 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay!
Stayed 14 nights in Oct 2024

8/10 Good

Selena Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here with our two teenagers. It was our first time at an AI. Food- Our first impressions were not good concerning the food. But we learned what to eat and what not to eat and we didn’t go hungry. Always check what they are fixing fresh on the grill in the back at the breakfast and dinner buffet. We found this more appetizing than what was on the buffet. The lunch buffet was my least favorite. I would recommend eating somewhere off the resort as much as possible for lunch. The “snack” times are just leftover lunch and dinner. The restaurants were overall pretty good. You are limited to how many reservations you can make based on how long you stay. Beach- The beach is sandy and easy access to the water. There’s no coral in swimming area and so snorkeling is not good. But we did see a few small stingrays and a few random fish. Entertainment- Morning and afternoon activities were limited to sport activities for the most part. Our kids really enjoyed these but if we didn’t have our kids with us we probably wouldn’t have participated. We didn’t do the night activities because they didn’t start until 9 and we are not night owls. Rooms- we stayed in the “family room”. Which was just 2 connecting rooms. The rooms were decent, beds decent and I felt cleaning staff did a good job. Overall we enjoyed our stay and will go back again.
Stayed 7 nights in Oct 2024

6/10 Okay

Elvia Torres

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s an older hotel it’s stuck in the 70s could use an upgrade, the beach is beautiful the rooms are clean but old. Stains on the walls and peeling paint. It’s not the best hotel I’ve stayed in but the service was great, the food was just ok. The restaurants are ok but can only book 2 the entire stay and you can’t change them. The entertainment was terrible not a lot to do with the kids, the air hockey table and pool table are from the 60s just falling apart. The spa was actually the highlight of my vacation, very relaxing.
Stayed 6 nights in Oct 2024