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El Cozumeleño Beach Resort - All Inclusive

3.5 star property

Photo gallery for El Cozumeleño Beach Resort - All Inclusive

Aerial view
Boating
Indoor pool, 5 outdoor pools, open 6:00 AM to 10:00 PM, pool loungers
On the beach, white sand, free beach cabanas, sun-loungers
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot tub
  • Bar
  • Spa
  • All-inclusive

Explore the area

Map
Playa Santa Pilar Km 4.5, Cozumel, QROO, 77600
  • Isla de Pasion
  • Punta Langosta Pier
    ‪7 min drive‬
  • San Miguel Church
    ‪7 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪11 min drive‬

Room options

View all photos for Garden View Expedia Rate

Garden View Expedia Rate

Garden View Expedia Rate

  • 48 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top Room

In-room safe, individually decorated, individually furnished

Premium Sky Top Room

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished

Sky Ocean View

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished

Balcony Athletic Ocean View Guarantee

  • 48 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1006)
The price is NZ$434
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About the area

Cozumel

Located in Cozumel (Zona Hotelera Norte), El Cozumeleño Beach Resort - All Inclusive is within a 10-minute drive of Punta Langosta Pier and San Miguel Church. .This all-inclusive property is 5.1 mi (8.2 km) from Stingray Beach and 9 mi (14.4 km) from Chankanaab National Park.

What's nearby

  • Cozumel Maritime Terminal - 6 min drive - 5.4 km
  • Punta Langosta Pier - 7 min drive - 6.1 km
  • San Miguel Church - 7 min drive - 6.1 km
  • Stingray Beach - 9 min drive - 8.2 km
  • Chankanaab National Park - 15 min drive - 14.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive

Restaurants

  • ‪Islands Beach Club - ‬11 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬1 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

El Cozumeleño Beach Resort - All Inclusive

Family-friendly fun on the beach, with 5 outdoor pools
El Cozumeleño Beach Resort - All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
5 outdoor swimming pools and 2 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Massages are available on the beach and in the spa; other services include hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 251 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Cable television is provided for your entertainment. Bathrooms have showers and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 5 outdoor swimming pools, 2 hot tubs, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at El Cocal Restaurant, one of the property's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges.

Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Cozumel? This property has 5381 square feet (500 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).
El Cocal Restaurant - This restaurant is located on the beach.
La Veranda - Overlooking the pool, this fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Swim Up Bar - Onsite bar. Open daily.
La Pérgola - Onsite coffee shop. Open daily.
Lobby bar - Onsite lobby lounge. Open daily.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • Coffee/tea in a common area
  • Hosted evening meal available daily for a fee of USD 0

Restaurants on site

  • El Cocal Restaurant
  • La Veranda
  • Swim Up Bar
  • La Pérgola
  • Lobby bar

Things to do

  • 5 outdoor pools
  • 2 hot tubs
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Bike rentals
  • Billiards/pool table
  • Boating
  • Canoeing
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Table football
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Mini golf
  • Motorised watercraft
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling
  • Table tennis
  • Tennis
  • Volleyball
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Art supplies
  • Beach toys
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Trampoline

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf privileges (optional)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (5381 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - on the beach
  • Massage - sports
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Books
  • Games
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • Hosted evening meal: USD 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Cozumeleno Beach Resort
El Cozumeleno Beach
El Cozumeleno Beach Resort
El Cozumeleno Beach Resort All Inclusive
El Resort All Inclusive
El Cozumeleno Beach All Inclusive
El All Inclusive
El Cozumeleno All Inclusive
Cozumeleno Inclusive Inclusive
El Cozumeleño Beach Resort All Inclusive
El Cozumeleno Beach Resort All Inclusive
El Cozumeleño Beach Resort - All Inclusive Cozumel

El Cozumeleño Beach Resort - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 293 out of 1080 reviews
Rating 8 - Good. 285 out of 1080 reviews
Rating 6 - Okay. 213 out of 1080 reviews
Rating 4 - Poor. 146 out of 1080 reviews
Rating 2 - Terrible. 143 out of 1080 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melissa Sue

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view! Will not stay at this resort again our first room had a moldy couch and when we complained they brought us a blanket to lay on it. We asked for different room and had to pay additional $180 to get a new room. The water to the room was shut off during the night with no warning, so you could not use shower, flush toilet or even wash hands! None of The jacuzzi were not in working order. The food was bland and drinks watered down
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food, the staff, and the accommodations are always amazing! We wouldn't stay anywhere else!
Stayed 9 nights in Dec 2024

10/10 Excellent

Michael, tulsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here multiple times. Always good.
Stayed 3 nights in Dec 2024

2/10 Terrible

Ileana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No estoy nada satisfecha
Nada satisfecha, el cuarto, olía a muchísima humedad, las instalaciones y áreas muy descuidadas, , muchos detalles que podrían estar mejor, ya que el hotel es bonito, pero descuidado . Las tostadas de marisco, apenas y tenían mariscos, no encuentras al menos un ceviche de pescado o camarón se supone que estás en el mar un guacamole ,una simple ensalada ni eso, la pizza horrible,(hawaiana). del personal la mayoría bien pero destacando al mesero Pedro , que nos atendió excelente a la hora del almuerzo . A las 11 nos dijeron que era el check out, nos entregan 3:30 la habitación y a las 11 am ya casi te corren del hotel, una recepcionista muy grosera y nada amable , ni siquiera nos quiso guardar la maleta,mientras nos íbamos del hotel para disfrutar un poco más, nos dijo que la dejáramos ahí en el lobby( botada) , según por qué donde se guardaban las maletas estaba lleno. Los cocteles muy malos.
Stayed 1 night in Dec 2024

10/10 Excellent

Rosa, Chicago

Stayed 1 night in Nov 2024

6/10 Okay

Hugo

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar viejo y descuidado Colchones pasados de tiempo. Mínimo deben tener unos 15 años y están en pésimas condiciones. Me tocó cucarachas en la habitación. Comida de bufet poca variedad y desabrida
Stayed 2 nights in Nov 2024

8/10 Good

Lexie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
We really enjoyed the stay! A couple of notes: this property is not a super fancy luxury resort.. some elements are outdated. You can see it has been around a while, but we thought this added to the charm. Besides, it had the best all inclusive resort food we have ever had. (We would totally go for better food over better facilities) The beach was kind of rocky, which I understand is common for Cozumel. That being said, the sea wall and docks meant that the water was super calm and super clear! It was definitely clearer than the beaches even just on the other sides of the docks. We did some of the best in resort snorkeling I have ever done. The resort is technically close enough to walk to town, but it is a bit of a trek. We took about 45 minutes to get to town— and we are fast walkers. We loved the different pools and that each area had a different vibe. Very nice!
Stayed 4 nights in Nov 2024

4/10 Poor

Gerassimos

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel need major upgrade. Very old and no amenities...
Stayed 5 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service
I have stayed here 4 times in the last 3 years. I come back primarily b/c of the staff. Always welcoming; always friendly. There is nothing wrong with the food but it is not spectacular. The room has shower heads that are not always consistent but b/c of the staff, I can overlook this kind of stuff. My room is always clean as is the facility. The property location makes it easy to get to activities.
Stayed 6 nights in Nov 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed being on the north of Cozumel. It was quiet and felt safer less touristy.
Stayed 4 nights in Nov 2024

2/10 Terrible

Damion Jabbar

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that we liked about the property, let’s say food was ok. Things we didn’t like: Air conditioning insufficient, Mildew/Mold on sofa in room, door to adjacent room didnt lock (4 screws were put into door to keep it closed), mildew in bathroom, Pool consistently (3days) cloudy/murky, Jacuzzi hot tub had BROWN WATER & one night was stinking of a bad odor, beach area eroded. We had a total of 10 family/friends - 2 checked out to a different hotel 1st night, 2 went home a day earlier because they couldn’t take it anymore.
Stayed 4 nights in Nov 2024

10/10 Excellent

Tabata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best food ever!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ireri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good, but the food could be better
Stayed 5 nights in Nov 2024

2/10 Terrible

Julie

Liked: Cleanliness, room comfort
Saw the nice price. Totally regret it
The place has so much potential, nice pool (just needs to be cleaned), rooms are adequate and clean . That’s the good part. The food is adequate if you like buffet with zero flavor. I had to ask for salt and pepper. There is a menu to order from and I met nothing but resistance and excuses why I couldn’t order from it. Finally a quick call to the manager allowed me to order from the menu. Drinks are in recycled cups. No pool bar. It’s non functional. No bar stools at the other bar. Bottom of the budget. Cheapest beverages and food available. It’s very sad because all you see is the wealth of potential this place could be. Until they make some serious changes I would not let the price entice you to book here. You will regret it.
Stayed 7 nights in Nov 2024

8/10 Good

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved David, Angelica, Roger, German and all the dining room staff. The service at the bar and the Dining-room and pool is fantastic. All the maids are great! Food is good. Rooms are fair and the view can’t be beat!
Stayed 14 nights in Oct 2024

4/10 Poor

Rameses, Monrovia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is right on the water, awesome location, not far from the airport, shops, and the downtown area.
Stayed 7 nights in Nov 2024

6/10 Okay

Chris

Travelled with family
Liked: Cleanliness, staff & service
The property has a nice location. Unfortunately the drink options are not good and beds uncomfortable.
Stayed 5 nights in Nov 2024

4/10 Poor

David

Travelled with group
Disliked: Staff & service, property conditions & facilities
Drinks weee strong, pool was ok. Staff was indifferent and food was awful
Stayed 2 nights in Nov 2024

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First all inclusive I have ever been to so I have nothing to compare this resort to but I would definitely book a stay here again!
Stayed 7 nights in Oct 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely amazing. For an AI resort the food was better than other resorts plus there's 5 restaurants off the resort to go eat at within 600 ft if you like. I do think they should have room service available to all floors as it does not state that on the website when booking. Also get mini fridges in all rooms please.
Stayed 5 nights in Oct 2024

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
Property is dated
Stayed 6 nights in Oct 2024

8/10 Good

Jacqui

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone working at the hotel were very friendly helpful and professional. Everything was super clean. Some maintenance going on outside which did not bother us at all it was good to see that they were taking care of the outside. However, it seems that their bathroom shower area could do with an upgrade. We had two rooms and both were equally disappointing. Definitely some remodeling is needed in the rooms.
Stayed 6 nights in Oct 2024

10/10 Excellent

Thomas A

Travelled with family
We’ve been staying at El Cozumeleno for 20 years. We like the small all inclusive vibe. There is a great snorkeling area directly in front of the hotel. Pepe Scuba picks us up right at the pier. The food is always good. Most importantly, the staff treats us like family. They’re very kind, attentive people. The rooms need some updating but for us it’s a very convenient location.
Stayed 12 nights in Oct 2024

6/10 Okay

Carl

Travelled with family
Liked: Staff & service
The dress dining facility was disappointing. Same food every day and it wasn't worth the reservation and dress up effort. overall food was substandard. Little variety and low quality.
Stayed 6 nights in Oct 2024

10/10 Excellent

Teresa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff, atmosphere, location, architecture,
Stayed 6 nights in Oct 2024