We were in town for a family gathering. When we arrived, we were told we couldn't check in until 4 PM, even though Expedia indicated a 2 PM check-in. Initially, the lady behind the counter told us we would have to come back, but she eventually let us check in at 2:30 PM.
The rooms were outdated (which we didn't mind), but they were also very dark, dirty, and only had one towel. The curtains didn't cover the window because they were damaged, and the outlet in the bathroom didn't work, making it difficult to use hair tools.
On the second day, we returned to the hotel at 1 AM, tired and ready for bed, only to find that our key card didn't work. The office area was completely dark with no attendant present. There was a phone number to call, but it went to voicemail, which was full. We tried calling several times, including the reservation line, and spoke to a man who didn't speak English or understand our situation. Eventually, another gentleman arrived who seemed familiar with the hotel and the lady who should have been there. She magically appeared for him and was able to recode our key.
If I could give this hotel a zero-star rating, I would.