MCM Eleganté Hotel & Suites

3.5 star property

Photo gallery for MCM Eleganté Hotel & Suites

Exterior
Indoor pool
Exterior
Suite, 1 Bedroom
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym

Explore the area

Map
801 Avenue Q, Lubbock, TX, 79401
  • Lubbock Memorial Civic Center
    ‪5 min walk‬
  • Lake Alan Henry
    ‪12 min walk‬
  • Cactus Theater
    ‪3 min drive‬
  • Lubbock, TX (LBB-Preston Smith Intl.)
    ‪13 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Lubbock

With a stay at MCM Eleganté Hotel & Suites, you'll be centrally located in Lubbock, within a 5-minute drive of Texas Tech University and Buddy Holly Center. .This hotel is 0.3 mi (0.4 km) from Lubbock Memorial Civic Center and 0.4 mi (0.6 km) from Fresenius Medical Care at Lubbock Heart Hosptial.

What's nearby

  • Lubbock Memorial Civic Center - 5 min walk
  • Buddy Holly Center - 3 min drive
  • Jones AT&T Stadium - 3 min drive
  • Texas Tech University - 4 min drive
  • University Medical Center - 4 min drive

Getting around

  • Preston Smith Intl. Airport (LBB) - 13 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Bier Haus - ‬12 min walk
  • ‪Two Docs Brewing - ‬14 min walk
  • ‪Taco Bell - ‬9 min walk

About this property

MCM Eleganté Hotel & Suites

Hotel with free breakfast, near Texas Tech University
MCM Eleganté Hotel & Suites offers 293 air-conditioned accommodations with coffee/tea makers and designer toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 293 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and designer toiletries. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
Stop by Rustler Cafe for lunch, dinner, or brunch, where this restaurant specializes in American cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Mingle with other guests at the complimentary reception, held on select days. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Lubbock? This hotel has 14000 square feet (1301 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Rustler Cafe - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Manager's reception (select days)
  • Room service available

Restaurants on site

  • Rustler Cafe

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (14000 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 106
  • Front entrance ramp
  • Handrails in stairwells
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 8 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
4 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel MCM
MCM Eleganté Hotel Lubbock
MCM Eleganté Lubbock
MCM Hotel
MCM Eleganté Hotel
Mcm Elegante & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel
MCM Eleganté Hotel & Suites Lubbock
MCM Eleganté Hotel & Suites Hotel Lubbock

MCM Eleganté Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1004 reviews
Rating 8 - Good. 236 out of 1004 reviews
Rating 6 - Okay. 114 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 43 out of 1004 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The good and the so-so.
The property was very good overall with pleasant atmosphere, available facilities (pool, fitness,etc). Nice breakfast, bar and restaurant. The only knock is the bedrooms need a complete makeover. The rooms were spacious, clean and well furnished but still need a complete makeover. The furniture was sturdy but worn and the bathroom showed too many repairs over the years. That being said, as long as the price is reasonable, we would stay again. Special mention - one of only two hotels with free airport shuttle.
Stayed 2 nights in Nov 2024

2/10 Terrible

Sean

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The restaurant was nice. Service was friendly but took a long time getting us checked in due to reservation issues through Expedia. The room was quiet but it was run down. The bathroom was unappealing due to ceiling falling apart and tub sealants were disgusting. The refrigerator in the room was to small to put anything in other than sodas. There was no beauty to this place at all. Tv was old and remote you had to stay close to the tv to use. Not worth the money to stay there.
Stayed 1 night in Nov 2024

8/10 Good

Sasha

Travelled with family, Business traveller
The staff was amazing, friendly, and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Liked: Staff & service
Don't judge a book by its cover. It's not the cutest outside, but as soon as you walk in, you'll feel a lot better. It feels like an older, but well-kept property. The staff is super friendly, and the room was clean. Worth the money, and I'd go back.
Stayed 1 night in Nov 2024

10/10 Excellent

cherri

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent will stay again
Stayed 1 night in Oct 2024

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Marilyn

Stayed 4 nights in Oct 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

TANIKA, Houston

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place to stay at comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Lubbock
Nice location. Large rooms. Bar and Restaurant were both nice, as were all of the other public spaces. Service was great- everyone was super helpful. The room we were in the shower did not drain well.
Stayed 1 night in Oct 2024

2/10 Terrible

Jayme

Stayed 1 night in Oct 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Terry

Travelled with family
The hotel itself really needs updating, it was quiet, clean, staff was great. Just very dated!
Stayed 1 night in Oct 2024

8/10 Good

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Juan

Stayed 2 nights in Oct 2024

10/10 Excellent

clay

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great location. I rated 5 stars because all my needs and expectations were met however be aware the property is somewhat dated. If you are looking for hip with modern art then not your place.. if you want comfortable and convenient with attentive staff and top notch beds, towels and linens (important to us 50 folk) then you won't be disappointed.
Stayed 2 nights in Oct 2024

6/10 Okay

Erika

Travelled with partner
Liked: Staff & service
Our bathroom was gross. The caulk had a lot of stained black in it- like mold. The toilet was so short that we had to use the door handle to help guide us down and not fall. The floor planks moved around- wasnt installed correctly. Otherwise the beds were extremely comforable and the staff was AMAZING! The breakfast was so so.... it did its job but wasnt exciting. Lol
Stayed 2 nights in Oct 2024

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always have a great experience when staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

A. Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Marilyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin, Brownwood

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean.
Stayed 1 night in Oct 2024