With a stay at Hyatt Place Des Moines/Downtown, you'll be centrally located in Des Moines, within a 10-minute walk of Des Moines Civic Center and Iowa Events Center. .This hotel is 0.6 mi (1 km) from Wells Fargo Arena and 1 mi (1.6 km) from Principal Park.
What's nearby
Des Moines Civic Center - 7 min walk - 0.6 km
Iowa Events Center - 10 min walk - 0.8 km
Wells Fargo Arena - 11 min walk - 0.9 km
Principal Park - 16 min walk - 1.4 km
Iowa State Capitol Building - 3 min drive - 2.3 km
Getting around
Des Moines International Airport (DSM) - 24 min drive
Restaurants
Domino's Pizza - 4 min walk
Scopri Restaurant - 3 min walk
Mash + Marrow - 3 min walk
Fresko - 5 min walk
801 Chophouse - 5 min walk
About this property
Hyatt Place Des Moines/Downtown
Pet-friendly Des Moines hotel connected to the convention center, a quick walk to Des Moines Civic Center
Hyatt Place Des Moines/Downtown offers 93 accommodations with coffee/tea makers and designer toiletries. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and hair dryers.
This Des Moines hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English, Japanese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Secured covered self parking on site (USD 30 per day)
Height restrictions apply for on-site parking
Food and drink
Free continental breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Things to do
24-hour fitness centre
Indoor pool
Family friendly
Free cots/infant beds
Indoor pool
Fridge
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Luggage storage
Business services
24-hour business centre
Meeting rooms - 3
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille signage
Lift
Wheelchair-accessible path of travel
More
Fireplace in reception
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning (climate-controlled)
Bed sheets
Blackout drapes/curtains
Free cots/infant beds
Heating (climate-controlled)
Hypo-allergenic bedding
Bathroom
Bath or shower
Designer toiletries
Hairdryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels
Entertainment
42-inch flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
Fridge
More
Connecting rooms available
Desk
Free local calls
Iron/ironing board
Phone
Separate sitting area
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Payment types
Important information
Optional extras
Covered self parking fee: USD 30 per day
Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
Service animals are exempt from fees
Late check-out fee: USD 30.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
A car is recommended for transportation to and from this property
Parking height restrictions apply
Property is also known as
Hyatt Place Downtwn Hotel Moines
Hyatt Place Moines Downtwn Hotel
Hyatt Moines Downtwn Hotel
Hyatt Des Moines Des Moines
Hyatt Place Des Moines Downtwn
Hyatt Place Des Moines/Downtown Hotel
Hyatt Place Des Moines/Downtown Des Moines
Hyatt Place Des Moines/Downtown Hotel Des Moines
Hyatt Place Des Moines/Downtown Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 432 out of 1006 reviews" "
10 - Excellent
432
Rating 8 - Good. 257 out of 1006 reviews" "
8 - Good
257
Rating 6 - Okay. 170 out of 1006 reviews" "
6 - Okay
170
Rating 4 - Poor. 79 out of 1006 reviews" "
4 - Poor
79
Rating 2 - Terrible. 68 out of 1006 reviews" "
2 - Terrible
68
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
Verified traveller
25 Aug 2024
Parked in a ramp a few blocks away and then couldn’t access hotel through the skywalk (door was locked) so we had to back track in the skywalk to find a way to get down to the street. Couch in our room was very worn and stained, but the rest of the room was fine.
The room was a outdated. Paint had chipped off a wall. The service at the front desk was excellent. However, the night clerk seemed to be the only one working. She had to be away from the front desk, helping a customer. By the time she got back, there were three of us waiting- this was not her fault and she was very courteous. The breakfast was good and impressive, but the hot food was luke warm. Thought $30 to pay for parking across the street for one night was a bit excessive.
Verified traveller
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveller
11 Aug 2024
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
The stay was nice but the only thing I did not like was how old some of the furniture was and how worn down it was. Most of it was damaged and had scratches all over it
The bed was super comfortable! The water temperature in the shower was awful though. Breakfast was meh. Also did not have an ice bucket or anything in our room. Would have been nice if we also had a usb port somewhere in the room. Facility is definitely dated.
Kayla
Stayed 2 nights in Jul 2024
8/10 Good
Jason
Travelled with family, Travelled with group
26 Jul 2024
Liked: Cleanliness, staff & service, room comfort
Jason
Stayed 1 night in Jul 2024
8/10 Good
Ida
Business traveller
24 Jul 2024
Liked: Cleanliness, staff & service, room comfort
It was a good experience. We got our room quick and was cleaned the following day. Although, we noticed there was only one working elevator. We had a good option for breakfast and the hotel was accessible to parking garages and other points of interest
Ida
Stayed 2 nights in Jul 2024
6/10 Okay
Erick
Business traveller
20 Jul 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Erick
Stayed 1 night in Jul 2024
6/10 Okay
Ivania
7 Jul 2024
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Good location, terrible housekeeping service
During my recent stay. I had a disappointing experience with the housekeeping service. Despite requesting room cleaning three times from different staff members, my room was never cleaned. Each time I asked, I was assured that someone would come to clean, but it never happened. To make matters worse, we even ran out of toilet paper and had to request it ourselves. This lack of attention to cleanliness and service is unacceptable and significantly impacted my stay. I hope the management addresses this issue to ensure better service for future guests.