With a stay at Emperador Plaza, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Iglesia de La Compañía de Jesús. .This hotel is 0.2 mi (0.3 km) from Museo de Arte Precolombino and 0.2 mi (0.3 km) from Plaza de Armas.
What's nearby
Cusco Cathedral - 2 min walk - 0.2 km
Plaza de Armas - 3 min walk - 0.3 km
Coricancha - 6 min walk - 0.5 km
San Pedro Market - 11 min walk - 1.0 km
Real Plaza Cusco - 5 min drive - 3.6 km
Getting around
San Pedro Station - 14 min walk
Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive
Restaurants
Cafe D’Wasi - 1 min walk
Cicciolina - 2 min walk
Museo del Pisco - 1 min walk
Nuna Raymi - 2 min walk
Kion - 2 min walk
About this property
Emperador Plaza
Art Deco Cusco hotel connected to the convention center, steps from Cusco Cathedral
Emperador Plaza offers 26 accommodations with safes and hair dryers. Rooms open to patios. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. Accommodations at this 3-star hotel have kitchens with separate dining areas. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and irons/ironing boards can be requested. Housekeeping is provided daily.
Make yourself at home in one of the 26 guestrooms, featuring kitchens. Your Select Comfort bed comes with down comforters and premium bedding. Rooms have private patios. Complimentary wireless internet access is available to keep you connected.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
Emperador Plaza has a restaurant on site.
24-hour room service is available.
Languages
English, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Uncovered self parking on site (PEN 25 per day)
Limited on-site parking (max. 4 spaces per unit)
Wheelchair-accessible parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request
Local area shuttle (surcharge)
Food and drink
Free buffet breakfast available daily
1 restaurant
24-hour room service
Family friendly
Cots/infant beds (surcharge)
Kitchen
Laundry facilities
Fridge (on request)
Rollaway/extra beds (surcharge)
Separate dining area
Separate living room
Conveniences
Free newspapers in reception
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Business services
Business centre
Meeting rooms
Outdoors
Rooftop terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Designated smoking areas
Room amenities
Bedroom
Cots/infant beds (surcharge)
Down duvet
Premium bedding
Rollaway/extra beds (surcharge)
Select comfort bed
Bathroom
Free toiletries
Hairdryer
Private bathroom
Rainfall showerhead
Shower
Towels
Entertainment
40-inch TV
Premium channels
Food and drink
Dining room
Kitchen
Fridge (on request)
More
Desk
Iron/ironing board (on request)
Phone
Safe
Separate sitting area
Policies
Check-in
Check-in start time: 10:30 AM; Check-in end time: 9:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 9:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PEN 25.0 per day
Cribs (infant beds) are available for PEN 12.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: PEN 20.00 per vehicle (one-way)
Uncovered self parking fee: PEN 25 per day
Crib (infant bed) fee: PEN 12.0 per day
Rollaway bed fee: PEN 25.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 20523026331
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
No pets and no service animals are allowed at this property
Property is also known as
Emperador Plaza
Emperador Plaza Cusco
Emperador Plaza Hotel
Emperador Plaza Hotel Cusco
Plaza Emperador
Emperador Plaza Hotel
Emperador Plaza Cusco
Emperador Plaza Hotel Cusco
Emperador Plaza Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 59 reviews" "
10 - Excellent
18
Rating 8 - Good. 21 out of 59 reviews" "
8 - Good
21
Rating 6 - Okay. 11 out of 59 reviews" "
6 - Okay
11
Rating 4 - Poor. 7 out of 59 reviews" "
4 - Poor
7
Rating 2 - Terrible. 2 out of 59 reviews" "
2 - Terrible
2
7.8/10
Cleanliness
7.4/10
Staff & service
8.0/10
Amenities
7.2/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10 Good
Thomas
19 Jun 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Great location. Basic room with large bathroom and good WiFi
The staff were excellent. We arrived at 730am even though our check in was at 1030. They let us in right away since we didn’t sleep all night from our flights. Great and friendly staff that is a clock from the city center!
Very loud. Extremely cold room, heater didn’t work, no extra blankets or pillows available. No elevator. Light fixture had shattered and bulb was flickering dangerously. No shampoo or soap. Desk staff not very helpful. Nobody was available when we wanted to check out at 6:15 am, the main door was locked and gated, so we had to let ourselves out of a side door with an unlocked dead bolt hanging off it and hoped for the best. The only positive thing this place was the location. Hotels.com might want to reconsider including this in its listings.
Very good stay. Staff most helpful , especially Miss. Griselda. She is simply wonderful. Breakfast limited and same from one day to the next, but adequate.
I was really ill in Cusco I needed comfort and a good price, this hotel was perfect it was cosy and there was a heater, breakfast was nice and staff are lovely.
I am a backpacker so I mix hostels with hotels, this was just the home comfort I needed.
They did not give me a room . They said it’s hotels.com fault. I have it in writing from them.
It’ was weather and had to struggle for 2-3 hours as your customer care when contacted were not of help . Your customer care number promised to get back in 4 minutes. After waiting for 30 minutes I tried to call again hotels.com but automated machine informed me that your services are closed. The weather in Cusco was very bad and with all luggage I had to struggle for few hours before a local agency found a room in a very expensive hotel. Your this performance gave a lot of mental, physical and monatory torture
Great location but basic hostal type accommodation
Very disappointing accomodations in a great location. Rooms heated with small space heaters that do not work well. Rooms small and basic, no drawers to unpack, no hot water (warm at best). Front desk never relayed messages left from tour companies regarding pick up times..
Anyone who thinks this is more than a 2 star property must think a motel 6 is a luxury 5 star property..
Hotel was in a great location. Rooms were small but nice, just very cold. We stayed there on two separate occasions and the first room had no heater. The second room was much nicer and had a small heater.. Maybe because we were return customer? Included breakfast was good. Staff helpful for the most part. Would stay there again!
Booked 3 nights & again for 1 after our trek to Machu Picchu. Good basic rooms that met all our needs. Price was excellent for the location - 5 min walk to Plaza de Armas, convenience store & laundry just next door & one of the best restaurants (Cicciolina) in Cuzco just around the corner. Maria at the front desk was extremely helpful & immediately resolved any issues. Breakfast was a basic buffet with a good quantity of selections. Did have hot water - just had to let it run for a while! Definitely would book this hotel again.
Don
4/10 Poor
Roy, Virginia
18 Mar 2015
Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel was not what I expected.
The hotel was not reflected well in their ad. Room was small, bathroom smaller. The day we were to go to Machu Pichu, we had to wake up at 4am. We were surprised with no water. They did get the water back on 20 minutes before leaving. No shower that day! The staff did bring us 2 bottles of water to clean and brush our teeth, however when we checked out, they charged us for the 2 bottles of water? The only thing modern in the hotel is the front glass doors! The staff was very helpful. No I would not recommend, however I guess you get what you pay for. It was cheaper. Location was great...
Roy
6/10 Okay
Verified traveller
6 Jan 2014
Disliked: Staff & service
OK hotel, close to main plaza
We stayed at this hotel for one night. ++Positive: Close to the main plaza. Breakfast is good. Rooms are large and clean. --Negative: Had asked for a room with a double bed, and was given a room with 3 single beds. According to the staff, there is a heater in each room, my room did not have a one. When I went down to ask about it, they told me to check again because it was hidden in a corner; it was never found. The sink in the bathroom had a leak.
Verified traveller
6/10 Okay
Verified traveller
14 Jan 2013
Liked: Cleanliness
Disliked: Staff & service
Verified traveller
6/10 Okay
Verified traveller
28 Jul 2011
Liked: Cleanliness
First thing, this is not a 3 star hotel. It is closer to a 1.5, maybe a 2 star hotel. It can get very cool in Cusco. There is a space heater in the room that heats a 1-2 sqare foot area around the heater; however, the beds do have heavy blankets. Not a bad hotel, but not the best either.