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Room type Options Nightly price Book
Junior Suite, Balcony, River View
40 square metres
1 King Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Superior Double Room, City View, Corner
Room with view
36 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Junior Suite, Connecting Rooms, River View
80 square metres
1 Queen Bed and 2 Large Twin Beds
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Family Quadruple Room, 2 Queen Beds, Bathtub
50.0 square metres
2 Queen Beds
Room sleeps 5 guests
(up to 3 children)
Select dates to see price
Deluxe Room, 1 Queen Bed, Pool View, Ground Floor
42 square metres
1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Deluxe Double or Twin Room, Balcony, River View
38 square metres
1 King Bed 2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Bedrooms, Connecting Rooms, River View
76 square metres
2 Large Twin Beds and 1 Queen Bed
Room sleeps 5 guests
(up to 4 children)
Select dates to see price
Family Room, Pool View, Ground Floor
50 square metres
2 King Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Riverwalk hotel with spa services and a 24-hour front desk

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Babysitting or childcare (surcharge)
24-hour front desk

With a stay at Gem Riverside Hotel Hoi An, you'll be centrally located in Hoi An, a 9-minute walk from Hoi An Cloth Market and 11 minutes by foot from Hoi An Market. This family-friendly hotel is 0.6 mi (1 km) from Hoi An Impression Theme Park and 1 mi (1.6 km) from Tan Ky House.

Make yourself at home in one of the 59 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The beach shuttle (surcharge) makes getting to the surf and sand a breeze.

Satisfy your appetite for lunch or dinner at Ruby Restaurant, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Renovations & Closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:

  • Dining venue(s)
  • Full-service spa

Hotel Amenities

Hotel Amenities

  • Lift
  • Hair salon
  • Concierge services
  • Total number of rooms - 59
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Television in common areas
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Free newspapers in lobby
  • 24-hour front desk
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2018
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Snack bar/deli
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Beach shuttle (surcharge)
  • Beach umbrellas
  • Beach sunloungers
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Babysitting or childcare (surcharge)
  • Books
  • Shared microwave
  • Water dispenser
  • Lockers available
  • Couples/private dining
  • Reception hall
  • Outdoor furniture
  • Accessible airport shuttle

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Vietnamese

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Gem Riverside Hotel Hoi An offers 59 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and portable fans. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Minibar
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Portable fan
  • Towels provided
  • Linens provided
  • Laptop-friendly workspace
  • Lowered power points in bathroom

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Ruby Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to do

  • Free bicycles on site
  • Ecotours on site
  • Playground on site
  • Scooter/moped rentals on site

Spa Services

  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 15

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 400000 per day.

Pet Policy

  • No pets or service animals allowed

You need to know

Additional fees apply to children from 3 to 11 years old for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Children stay free

Service animals not allowed

Property Registry Number – 4001110267

Number of children who can stay for free – 2

Debit cards

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 2

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available for lunch

Individually wrapped food options are available for dinner

Individually wrapped food options are available through room service

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property confirms they are implementing guest safety measures

Contactless check-out is available

Guest accommodation is sealed after cleaning

Cashless transactions are available

Masks are not compulsory at the property

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 400000 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Gem Riverside Hotel Hoi Hoi An
  • Gem Riverside Hotel Hoi
  • Gem Riverside Hoi Hoi An
  • Gem Riverside Hoi
  • Gem Riverside Hoi An Hoi An
  • Gem Riverside Hotel Hoi An Hotel
  • Gem Riverside Hotel Hoi An Hoi An
  • Gem Riverside Hotel Hoi An Hotel Hoi An

We should mention

Pool access available from 6:00 AM to 9:30 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

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