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Candlewood Suites Dallas Plano East Richardson, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candlewood Suites Dallas Plano East Richardson, an IHG Hotel

Exterior
Down duvets, in-room safe, individually decorated
Fridge, microwave, stovetop, dishwasher
Property amenity
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
2401 E George Bush Highway, Plano, TX, 75074
  • CityLine
    3 min drive
  • Collin Creek Mall
    5 min drive
  • Eisemann Center for the Performing Arts
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    30 min drive

Room options

View all photos for Studio Suite, 1 Queen Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Down duvets, in-room safe, individually decorated

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Down duvets, in-room safe, individually decorated

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Room
Comfort Suites Plano - Dallas North
Pool
Hot tub
Breakfast included
Pet-friendly
3.9 out of 5, Good, (1004)
The price is NZ$114
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Comfort Suites Plano - Dallas North

About the area

Plano

When you stay at Candlewood Suites Dallas Plano East Richardson, an IHG Hotel in Plano, you'll be in the business district, within a 15-minute drive of Galleria Dallas and University of Texas at Dallas. .This hotel is 14.1 mi (22.6 km) from Southern Methodist University and 10.6 mi (17.1 km) from Lake Ray Hubbard.

What's nearby

  • CityLine - 3 min drive - 2.5 km
  • Eisemann Center for the Performing Arts - 6 min drive - 5.7 km
  • Curtis Culwell Center - 7 min drive - 7.5 km
  • University of Texas at Dallas - 8 min drive - 8.7 km
  • Plano Convention Center - 8 min drive - 6.8 km

Getting around

  • Bush Turnpike Station West - 4 min drive
  • Dallas Union Station - 21 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Taco Bell - ‬2 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive

About this property

Candlewood Suites Dallas Plano East Richardson, an IHG Hotel

Hotel in Plano with a 24-hour fitness center and a 24-hour business center
Candlewood Suites Dallas Plano East Richardson, an IHG Hotel offers 92 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. Premium cable television is provided. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 92 individually decorated guestrooms, featuring kitchens with refrigerators and stovetops. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Dallas Plano East Richardson, an IHG Hotel.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster
  • Waffle maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Dallas Plano East Richardson
Candlewood Suites Dallas Richardson
Candlewood Suites Dallas Richardson Aparthotel
Candlewood Suites Dallas Richardson Aparthotel Plano East
Candlewood Suites Plano East
Candlewood Suites Richardson
Candlewood Suites Dallas Plano East Richardson Hotel
Candlewood Suites Dallas Richardson Hotel
Candlewood Suites Dallas Plano East Richardson

Candlewood Suites Dallas Plano East Richardson, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 218 out of 433 reviews" "
Rating 8 - Good. 121 out of 433 reviews" "
Rating 6 - Okay. 40 out of 433 reviews" "
Rating 4 - Poor. 20 out of 433 reviews" "
Rating 2 - Terrible. 34 out of 433 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel stay
It was a great stay enjoyed myself
Stayed 5 nights in Jul 2024

6/10 Okay

Travis

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Deria

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Kiran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

4/10 Poor

Khue

Disliked: Amenities, property conditions & facilities
Elevator was out of service for 10 days. Had to use the stairs for 10 days on the 4th floor.
Stayed 12 nights in May 2024

8/10 Good

Sudhanshu

Stayed 1 night in May 2024

4/10 Poor

Timothy

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was clean. The towels in the shower were only hand towels. I would have walked to the front desk however the elevators were out of service and we were on the 5th floor. This made it difficult since one of the people staying in the room is disabled
Stayed 1 night in May 2024

2/10 Terrible

Andrew

Stayed 1 night in May 2024

2/10 Terrible

Ahmed

Stayed 1 night in May 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Hotel room is spacious, quiet, and comfortable- would be a very comfortable place for a longer term stay. Good location for our needs. Only issue was the elevator was broken for our overnight stay.
Stayed 1 night in May 2024

4/10 Poor

Kirstan

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Baseball weekend
I accidentally booked the wrong area and it felt that way. Not by good attractions. There are 3-4 hotels all together, careful when parking as some spots are designated to other hotels, inconvenient. The entry looks like it should be a back exit, not very welcoming and tucked in. Elevator broke during stay. Towels had a funk smell, had to get new fresh ones. No breakfast or pool, thanks to me booking the wrong one. Kleenex and toilet paper are left in cabinet for you to find, cabinet hadn’t been cleaned in a few. Otherwise, pillows and bed pretty comfy!
Stayed 1 night in May 2024

10/10 Excellent

Jiping

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for business trip!
Stayed 1 night in May 2024

8/10 Good

Jason

Stayed 1 night in Apr 2024

8/10 Good

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super clean and looks new. The only issue I have is the smell. I think it comes from the auto misters in the hall. It is a strange smell that is very off-putting. Without the smell I'd give it 5s all around. The staff is really friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 1 night in May 2024

10/10 Excellent

Wilmer, Winnipeg

Stayed 2 nights in May 2024

2/10 Terrible

Jacque

Stayed 1 night in Apr 2024

6/10 Okay

Steve

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel was nice and modern. Its location was sketchy next to a run down liquor store. The worst thing was the smell in the room. Somebody cooked something terrible in there. It was masked with a deodorant that didn’t help. If the smell wasn’t there it would have been perfect.
Stayed 2 nights in May 2024

8/10 Good

LAURA

Liked: Staff & service
Disliked: Room comfort
Broken
Recliner was broken. Fan that draws air conditioning into the bedroom was broke. Roach in the bathroom. Bed was nice and firm.
Stayed 1 night in Apr 2024

6/10 Okay

Jacqueline

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Alphonse, Rice

Liked: Cleanliness, staff & service, property conditions & facilities
Room is acceptable
Stayed 1 night in Apr 2024

4/10 Poor

Andrew

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
You Get What You Pay For
Three maintenance items—a flickering light, malfunctioning HVAC, and a continuously running bathtub faucet—required attention. The first two were fixed promptly. The last was not, contributing to high humidity in the room. Trash bags were piling up at each of the return locations and at the side door. The room was quiet and comfortable.
Stayed 9 nights in Apr 2024

10/10 Excellent

Fermin Charles, WYLIE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Hassaan

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 9 nights in Jan 2024