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Comfort Inn Plano-Dallas

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Comfort Inn Plano-Dallas

Standard Room, 2 Queen Beds, Non Smoking
Lobby sitting area
Reception
BBQ/picnic area
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Gym
  • Parking included
  • Breakfast included
  • Air conditioning

Explore the area

Map
4901 Old Shepard Place, Plano, TX, 75093
  • Baylor Scott & White The Heart Hospital
    ‪14 min walk‬
  • Shops at Willow Bend
    ‪6 min drive‬
  • Crayola Experience
    ‪6 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Comfort Suites Plano - Dallas North

Pool
Hot tub
Breakfast included
Pet-friendly
3.9 out of 5, Good, (1001)
The price is NZ$147
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Comfort Suites Plano - Dallas North

About the area

Plano

Located in Plano, Comfort Inn Plano-Dallas is a 2-minute drive from Baylor Scott & White The Heart Hospital and 5 minutes from Adventure Landing. .This hotel is 3.3 mi (5.3 km) from Shops at Willow Bend and 3.7 mi (6 km) from WhirlyBall.

What's nearby

  • Baylor Scott & White The Heart Hospital - 14 min walk
  • Shops at Willow Bend - 6 min drive
  • University of Texas at Dallas - 6 min drive
  • The Shops at Legacy - 8 min drive
  • Galleria Dallas - 11 min drive

Getting around

  • Bush Turnpike Station West - 13 min drive
  • Dallas Medical-Market Center Station - 25 min drive
  • Love Field Airport (DAL) - 25 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪151 Coffee - ‬13 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Taco Bell - ‬13 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Comfort Inn Plano-Dallas

Hotel with free breakfast, near Baylor Scott & White The Heart Hospital
Comfort Inn Plano-Dallas offers 131 accommodations with safes and coffee/tea makers. 50-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 131 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LCD televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a television in a common area.
A complimentary on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available weekdays 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 100 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dallas Hampton Inn
Hampton Inn Dallas Hotel Plano-North
Hampton Inn Plano-North
Hampton Inn Plano-North Dallas
Hampton Inn Plano/North Dallas Hotel Plano
Plano Hampton Inn
Hampton Inn Plano-North Dallas Hotel
Hampton Inn Dallas Hotel
Hampton Inn Dallas

Comfort Inn Plano-Dallas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 140 out of 273 reviews" "
Rating 8 - Good. 38 out of 273 reviews" "
Rating 6 - Okay. 25 out of 273 reviews" "
Rating 4 - Poor. 20 out of 273 reviews" "
Rating 2 - Terrible. 50 out of 273 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Carlos

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
I as by towels and they never dispach me
Stayed 3 nights in Jul 2024

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel Ever!
It was amazing we loved the beds. They were so comfortable. We be staying again.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When checked in advised no hot water. Leak outside of room 2 doors from mine, stated 7 days. Leak was never addressed, wet spot in carpet got bigger and bigger making it impossible to get to my room without stepping in soggy, mildewing, moldy mess. My son is now congested with headaches as he is allergic to mold!!
Stayed 1 night in Oct 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
Decent experience through and through!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jude

Liked: Cleanliness, staff & service
Well, for starters… I didn’t stay at the hotel at all because it was overbooked on my arrival. I had to book a new hotel after a 4-hr flight. 1 star for overbooking and wasting 2 hours of my time, 5-star for the young gentleman at the desk
Stayed 4 nights in Oct 2024

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Haili

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Oct 2024

2/10 Terrible

Samantha

Stayed 1 night in Sep 2024

2/10 Terrible

Shakecia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jesenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
When I arrive at the property, they said they had plumbing issues and that there was no hot water. There was no other place we could stay in due to being a Saturday and the football game from University of Texas at Austin vs. University of Oklahoma. Overall the property was clean and well-kept
Stayed 1 night in Oct 2024

2/10 Terrible

Spencer

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived water was off. When checked into my room toilet was full off other humans fecal matter and whole room smelt like such. Toilet wasn't functioning so could not flush this. Did not get taken care of until the next day in the afternoon and had to stay at a friends house. Soggy pastries at breakfast and eggs tasted rancid. Hallways smelt like animal waste. The next day, Saturday, was told manager was out for a few days so was only the front desk and cleaning service present. There was only so much staff could do as many others I met were having issues. They were as helpful as they could possibly be. Feel like the higher ups ran away from the issues. This will not be a comfortable stay here.
Stayed 2 nights in Oct 2024

2/10 Terrible

Bismeiry

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The picture in the add will be a least from 50 years ago
Stayed 1 night in Oct 2024

4/10 Poor

Christian

Stayed 2 nights in Oct 2024

2/10 Terrible

Sharanpreet

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No water for shower & sink
Stayed 1 night in Oct 2024

2/10 Terrible

Balasubramaniam

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unable to check in as the front desk personal mentioned there was no hot water available, and the key fobs did not work as their system was down. They have sent me a cancellation, and I will be needing a refund from Orbitz
Stayed 1 night in Oct 2024

2/10 Terrible

Paige

Disliked: Cleanliness, staff & service, property conditions & facilities
I waited about 20 minutes with my bags etc for someone to come to the desk. A lot of people smoking right outside of the door. There was no hot water for the entire length of my stay. My door was jammed so I had to throw my entire body into it to enter or leave. The bathroom was dirty. The sheets were dirty. The room was freezing upon arrival so I tried to put on the heater which caused the smoke alarm to go off.
Stayed 2 nights in Sep 2024

2/10 Terrible

Mark David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Hot Water/No Customer Service!
The hotel had a foul smell when I walked in. I approached the desk & said I was checking in. The staff very unfriendly & not really caring. They stated that the hotel had a water leak and had no hot water at the time, so I could either check in or I could cancel without penalties. But they wouldn’t do anything since it was a 3rd party booking if I decided to cancel. Supposedly someone called me earlier in the day but no one left me a message about it. I called to let the hotel I was not going arrive until really late. No mention about the situation when I called either. I could have made new reservations while I was traveling if someone had said something to me while I was on the phone. It took about 40 minutes to get my room canceled through Hotels.com and have someone go through the process of canceling my reservation. The person on the other end from hotels.com could not help me get another reservation, that seemed to be beyond their comprehension. Thankfully, the only good thing about me walking into that Comfort Inn was that they refunded my stay without penalty. I had asked if I could use the bathroom, I was told to use the ladies bathroom and not the men’s because the water was not working in there either. The ladies bathroom had 3 lights, 1 burned out, 1 on, 1 flickering like some horror movie. Thankfully there was a Homewood Suites a block away that had availability.
Stayed 2 nights in Oct 2024

4/10 Poor

Zubida

Travelled with family
Disliked: Property conditions & facilities
The property had a very bad order. Stayed for 4 days with no warm water
Stayed 2 nights in Sep 2024

10/10 Excellent

TJ

Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Stayed 1 night in Sep 2024

2/10 Terrible

ivy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately we were told no hot water..still stayed because it was our second hotel because 1st was overbooked and it was late and we were tired..but toilet didnt flush and property had water leaks everywhere downstairs and were out of breakfast before 9...had a waffle..delicious...bed was everything..super comfy
Stayed 1 night in Sep 2024

2/10 Terrible

Saba

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JONG, Chula Vista

Stayed 1 night in Sep 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel never disappoints on their quality of service 👍
Stayed 1 night in Sep 2024

10/10 Excellent

K

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it here, very quiet and comfortable staying here
Stayed 1 night in Sep 2024