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Hotel ZaZa Dallas

4.5 star property

Photo gallery for Hotel ZaZa Dallas

Seasonal outdoor pool, pool umbrellas, pool loungers
Bungalow King - Hotel Choice
Ballroom
Front of property
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Outdoor space
  • Bar

Explore the area

Map
2332 Leonard St, Dallas, TX, 75201
  • American Airlines Center
    ‪14 min walk‬
  • Dallas World Aquarium
    ‪18 min walk‬
  • Kay Bailey Hutchison Convention Center
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪25 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Parlor)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Deluxe Room, 1 King Bed (Parlor)

  • 43 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible

  • 36.4 sq m
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Premium Room, 1 King Bed, Balcony

  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

  • 36.4 sq m
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Bungalow King - Hotel Choice

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Bungalow King - Hotel Choice

  • 46.3 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Signature Suite, 1 King Bed

  • 69.4 sq m
  • 10 bedrooms
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Parlor)

Deluxe Room, 2 Double Beds (Parlor)

Deluxe Room, 2 Double Beds (Parlor)

  • 43 sq m
  • Studio
  • Sleeps 4
  • 2 Double Beds

Similar properties

Outdoor pool, pool loungers

Virgin Hotels Dallas

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1090)
The price is NZ$738
for 1 room
includes taxes & fees
7 May - 8 May
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About the area

Dallas

With a stay at Hotel ZaZa Dallas in Dallas (Uptown), you'll be within a 5-minute drive of American Airlines Center and Kay Bailey Hutchison Convention Center. .This luxury aparthotel is 2 mi (3.2 km) from Dallas Market Center and 10.3 mi (16.5 km) from Galleria Dallas.
View more Aparthotels in DallasOpens in a new window

What's nearby

  • Perot Museum of Nature and Science - 12 min walk - 1.1 km
  • American Airlines Center - 14 min walk - 1.2 km
  • Dallas World Aquarium - 18 min walk - 1.5 km
  • Kay Bailey Hutchison Convention Center - 3 min drive - 2.8 km
  • Dallas Market Center - 3 min drive - 3.3 km

Getting around

  • McKinney & Maple Stop - 1 min walk
  • Dallas Union Station - 8 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 25 min drive

Restaurants

  • ‪Yardbird - ‬7 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪Moxie's - ‬3 min walk
  • ‪Fearing's Restaurant - ‬4 min walk
  • ‪Fogo de Chao Brazilian Steakhouse - ‬4 min walk

About this property

Hotel ZaZa Dallas

Luxury aparthotel with area shuttle service and a 24-hour fitness center
Hotel ZaZa Dallas offers 159 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Dallas aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 159 individually furnished guestrooms, featuring minibars and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Treat yourself with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this Mediterranean aparthotel include complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the complimentary shuttle, which operates within 3 miles.
Enjoy Fusion cuisine at Dragonfly, a poolside restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 1:00 PM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dallas? This aparthotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 1:00 PM.
Dragonfly - This poolside restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
ROOM SERVICE - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Open daily.
POOLSIDE - This restaurant specializes in American cuisine and serves light fare only. Open daily.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Pool/Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Pool loungers
  • Pool umbrellas
  • Prenatal massages
  • Seasonal outdoor pool
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Limo/town car service
  • Car not required
  • Secured, covered valet parking on site (USD 59 per night; includes in/out privileges)

Restaurants on site

  • Dragonfly
  • POOLSIDE
  • ROOM SERVICE

Food and drink

  • Mini-fridge

Dining

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 1:00 PM on weekends; USD 10 to 40 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Late-night room service
  • Minibar

Bedrooms

  • Bedroom
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch Smart TV with premium cable/satellite channels

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Desk chair
  • Laptop workspace
  • Meeting rooms

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: USD 150 per accommodation per stay
  • Service animals exempt from fees
  • Deposit: USD 150 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Proposal/romance packages
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a historical district
  • In an entertainment district

Things to do

  • 24-hour gym
  • Health club (partner property) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 units
  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Bed sheets changed on request
  • Built in 2002
  • Connecting units available
  • Electric car charging station
  • Individual furnishings
  • Mediterranean architecture
  • Reception hall
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 12 to March 12:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 40 per person
  • Covered valet parking fee: USD 59 per night (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from March 18 to October 15
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub

Property is also known as

Dallas Hotel ZaZa
Dallas ZaZa
Dallas ZaZa Hotel
Hotel Dallas ZaZa
Hotel ZaZa
Hotel ZaZa Dallas
ZaZa
ZaZa Dallas
ZaZa Dallas Hotel
ZaZa Hotel Dallas
Hotel ZaZa Dallas Dallas
Hotel ZaZa Dallas Aparthotel
Hotel ZaZa Dallas Aparthotel Dallas

Hotel ZaZa Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1185 out of 1550 reviews
Rating 8 - Good. 216 out of 1550 reviews
Rating 6 - Okay. 74 out of 1550 reviews
Rating 4 - Poor. 39 out of 1550 reviews
Rating 2 - Terrible. 36 out of 1550 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, room comfort

Fantastic Hotel, Service and Location

Amazing stay - didn't realize we get free transportation anywhere within a 3 mile radius and we were delighted by the "extras" including complimentary wine and champagne, fruited water, cookies and tea sandwiches in the afternoon and a free coffee bar in the morning. Easy to walk to lots of sights, restaurants, etc. and very clean and safe area. Great gym but disappointed the pool was closed. A SUPER STAY !
Stayed 2 nights in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

SCOTT

Liked: Cleanliness, property conditions & facilities
Communication was not as good as previous
Stayed 1 night in Jan 2025

10/10 Excellent

Tina

Liked: Cleanliness, property conditions & facilities
Everyone was so kind, helpful & professional. The guys working Valet went above & beyond
Stayed 3 nights in Jan 2025

10/10 Excellent

Holly

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Clay

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I got charged for A lot of items from the bar and snack area I never touched and they were extremely expensive. Waste of money for me
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Joanna, amarillo

Stayed 3 nights in Jan 2025

10/10 Excellent

Sheila G., Bakersfield

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
They forgot to provide my wine. Not sure if it’s me but the good I ate are salty. But everything else are good.
Stayed 2 nights in Jan 2025

10/10 Excellent

Taylor

Liked: Cleanliness, room comfort

Couples weekend

Hotel ZaZa exceeded our expectations! My wife and I stayed for a weekend getaway and loved every moment. The boutique charm, impeccable service, and stylish décor created the perfect retreat. The ambiance felt luxurious yet inviting—highly recommend for couples seeking a romantic escape!
Stayed 2 nights in Dec 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in the heart of Uptown. Very close to everything. Highly recommend!
Stayed 1 night in Dec 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bungalows are fantastic!! Absolutely beautiful and filled with everything you need as well as snacks. Decorated beautifully and staff is amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely love this property. It’s 5 star. Beautiful and staff is amazing
Stayed 1 night in Dec 2024

8/10 Good

charles

Stayed 1 night in Dec 2024

6/10 Okay

Dominque

Travelled with group
Liked: Cleanliness, room comfort
Carolina at the front desk made sure to make it known that my method of payment was not accepted and yelled at the Aaliyah the kind woman helping us about it. It was embarrassing and belittling. Carolina did not even address us and I eventually had to ask for her name from another front desk agent. The property was beautiful and the room was spacious but Carolina needs an update on hospitality and customer service.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Room comfort
For the money I spent I could have stayed at a chain hotel and been happier. The room was right by stairwell and every time someone slammed door my room shaked. Also bed was old and I was sunken in middle like being swallowed up.
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Felt very safe and at home. Great attentive staff. Excellent experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Bobby

Liked: Cleanliness, room comfort

Best in Dallas

One of the best Hotels in Dallas. We have stayed in all of the best Hotels in Dallas. None compare to Zaza. Always an incredible experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Shelley

Travelled with family
Disliked: Cleanliness, room comfort

Stay away!

We do an annual mother-daughter Christmas weekend. Our least favorite part of the trip this year was the hotel. we arrived Friday afternoon, valet staff was FANTASTIC (only good staff!!!). The front desk agent who checked us in could not have been more rude or short! From there, we went to the spa for massages, none great but my oldest daughter's was a scene from a TV documentary. Her therapist talked about getting arrested...no point in expounding on it but let's just say it was the opposite of a relaxing experience! Waiting room was downright ugly! In no way worth the $1k we spent there. Honestly, should've asked for a refund! Spa itself leaves a lot to be desired! The hotel is not in good condition at all, very old and outdated! Nothing like their Austin location which we've enjoyed! Hoping new owners do a MAJOR overhaul on the space as well as the staff. Don't usually do bad reviews but I wish I would've read this in advance. Definitely would've booked elsewhere!
Stayed 2 nights in Dec 2024

10/10 Excellent

Barrett

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

HENRY

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The checkin was seamless. The valet staff, bellman and front desk personnel were courteous and explained everything I needed to know about the hotel. I was upgraded from a large room to the "Leonardo Suite" which was awesome. Great hotel, will stay heee again!
Stayed 1 night in Dec 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Love this hotel! Beautiful room and friendly staff in a convenient location.
Stayed 1 night in Dec 2024